About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

About BNP Paribas Group:

 BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

Job Title:

Information security User manager

Date:

Apr -2025

Department:

ITGP

Location:

Chennai or Mumbai

Business Line / Function:

BNPP FORTIS

Reports to:

(Direct)

ISPL ITG APS

Grade: 

(if applicable)

(Functional)

ITGP/FORTIS

Number of Direct Reports:

Directorship / Registration:

NA

Position Purpose

Information security is the protection of information (and associated assets). Information must therefore be protected continuously and appropriately against a wide range of threats by implementing a suitable set of controls, including policies, processes, procedures, organizational structures and software & hardware functions.

Information Security is comprised of a number of domains of which Access Management is a major one. Access Management is about defining and implementing security requirements to control access to information and hence to prevent unauthorized access to them. 

The BNP Paribas Fortis Access Management Team aims at managing the accesses that users of BNP Paribas Fortis can have to information resources on an enterprise level.

Responsibilities

The User Manager is mainly in charge of the day-to-day activities related to users and user-role assignments in order to meet the evolving needs of the users of the organization.  User Management covers the activities that resides from changes, e.g. when a person joins the organization, moves from one job function to another or leaves the organization.

He/she operates under the policies & guidelines set out by the Security Office and therefore he/she should gain a thorough knowledge of the access management solution.  

The User Manager also serves as the Single Point Of Contact for the users and by consequence he/she should have strong communication skills to be able interact with the users and their managers in an effective & professional way.  He/She should also be very concise in their actions.

The activities of the User Manager will mainly be focused on the following fields:

·       Definition, organization and monitoring of the day-to-day activities related to users and the assignment of accesses to the users;

·       Ensure the implementation of the Access Management Solution;

·       Provide support and expertise to any stakeholders impacted by User Management activities;

·       Enforce the Access Management rules, strategies and policies;

·       Actively contribute to the continuous improvement of the Access Management Solution.

Technical & Behavioral Competencies

Specific Qualifications (if required)

·       Agile environment.

·       Follows the Customer processes for projects, incident and change management.  

·       Being standalone and team worker, analytical minded, meet commitment, ability to work in a dynamic and multi-cultural environment, flexible, customer-oriented, understand risk awareness. 

·       Motivated self-starter, process-oriented with high attention to detail 

·       Quick self-starter, pro-active attitude. 

·       Good communication skills, Good analytical and synthesis skills. 

·       Autonomy, commitment and perseverance. 

·       Ability to work in a dynamic and multicultural environment. 

·       Flexibility (in peak periods extra efforts may be required). 

·       Open minded and show flexibility in self-learning new technologies/tools. 

·       You are customer minded and can translate technical issues into non-technical explanations.

·       You are always conscious about continuity of services.

·       You have a very good team spirit and share your knowledge and experience with other members of the team. Working in collaboration with team.

·       Client-oriented, analytical, initiative oriented and able to work independently.

·       Be flexible and ready to provide support outside of Business hours (on-call).

·       Able to take additional responsibility. 

·       Able to work from base location Mumbai (Whichever is your base location) during hybrid model.

·       You are flexible and ready to provide support outside of Business hours (on-call).

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Ability to collaborate / Teamwork

Communication skills - oral & written

Organizational skills

Client focused

Transversal Skills: (Please select up to 5 skills)

Ability to understand, explain and support change

Ability to develop and adapt a process 

Ability to develop others & improve their skills

Ability to set up relevant performance indicators

Ability to manage a project

Education Level: 

 Bachelor Degree or equivalent

Experience Level

At least 5 years

Other/Specific Qualifications (if required):