Company purpose:

Our company purpose is to contribute to a responsible and sustainable economy by financing and advising clients according to the highest ethical standards.

Our employer promise is built around three pillars:

• Being a great place to work
• Committed to sustainability and having a positive impact
• Being dedicated to the development of our people

Business area

BNP Paribas’ Global Markets business offers a broad range of products and services in the global interest rates, credit, currency, equities & commodity markets. Global Markets help their franchise of clients find effective ways to raise and invest capital as well as manage their exposure to risk. Their client base comprises of corporations, institutional investors, banks, governments and supranational organizations.

Global Markets has the scale and reach to conduct business anywhere in the world and deliver products denominated in almost all of the world’s currencies. 

Job purpose 

Purpose: As an Associate 3, the role holder will be accountable for line managing the GM UK Admin team which encompasses executive assistants and team assistants.  The role will also support on business management activities for the GM UK platform. 

The role holder will be expected to apply their skills and experience to take decisions on matters within the remits assigned to them, whilst escalating particularly complex or non-conventional issues to more senior colleagues. The role requires collaboration with relevant internal partners to ensure an efficient and effective office working environment and to optimise processes for efficiency, control and the sound functioning of the GM UK platform.

Key responsibilities

• Provides fully competent and experienced support in relation to key activities within the team, and takes accountability for decisions and tasks within their area of personal expertise. This will include completing, with increasing autonomy but at all times appropriate supervision.
• As part of the Assistants Lead 

• Managing staff resourcing across the Assistant teams including: (i) Resource balancing to ensure staff are appropriately allocated and utilised to support the needs of GM; (ii) Hiring and onboarding of permanent and contract resources as required; (iii) Review headcount and costs against budget with data supplied by GM Finance; (iv) Co-ordinate with nearshore SmartOffice team based in Lisbon including oversight of team performance, and ensure SLA adheres to the relevant internal TPRM policies.
• Oversight of GBL assistants to ensure the GBLs are appropriately supported, establishing best practices and ensuring procedures are appropriately in place. Oversee or lead, where appropriate, projects within the GBL assistant mandate including onboarding of early careers cohorts and business continuity enhancements. Acting as escalation point for issues that are not addressed or resolved by GBL assistants.
• Resolve issues or escalate to senior colleagues in a prompt manner to ensure efficient functioning and solid support is consistently provided to the GM UK platform.

• As part of the UK Business Manager role
• Supporting GM UK COO mandate on topics including, but not limited to: (i) UK governance; (ii) Regulatory; (iii) Operational and control issues; (iv) Risk assessments; (v) Third party risk management (TPRM) including SLAs and supplier management; (vi) Operational resilience, crisis management & BCP. 

• Actively supporting business-related projects, representing GM UK including independently formulating project plans, managing the delivery of the GM contribution and collaborating with other GM teams and functions to deliver solutions in line with internal, regulatory or market standards.  
• Facilitating the enhancement of GM UK oversight and governance on non-financial risks, controls and cost such as on third party risk management/SLAs, business continuity strategy and expenses/travel approvals.
• Contributing to UK Territory governance including preparing materials reporting on GM activity. 
• Acting as key contributor or sponsor delegate for UK based initiatives (e.g. UK territory led initiatives/projects) to represent GM.
• Supporting cost-saving objectives and improve efficiency of BAU processes conducted by UK office management/admin teams for the wider GM UK platform.

• Developing strong partnership within GM and key stakeholders and drive continuous improvement of processes and standards 
• Utilises expertise to make independent judgments to deal with closely defined situations, and seeks proactive supervision and guidance from senior colleagues where appropriate. 
• Collaborates effectively with relevant internal teams where required including the Compliance function in relation to all compliance and regulatory matters and audit teams in relation to the Bank’s audit processes. Strengthens and continues to develop strong internal relationships to support such collaboration.  

Requirements

• Strong line management and team resourcing experience. Ability to support and develop teams and individuals to improve delivery quality and effectiveness.
• Professional qualification preferred with good understanding of business management, compliance and/or risk within the Global Markets context, typically gained at BNP Paribas or within another top tier investment bank. 
• Understanding of Group non-financial risk processes and governance and regulatory expectations. 
• Good knowledge of processes within the Global Markets function. Good working knowledge of a wide range of company-wide policies, procedures regulations and legislation. Able to utilise knowledge and experience to implement effective control processes for the team, and to adapt to changing business needs.
• Strong analytical and decision-making skills, with the ability to translate technical concepts into practical processes and operational strategies.
• Strong stakeholder and good people management skills to ensure the delivery of effective and compliant processes and solutions to facilitate the objectives of the team and the Bank.
• Excellent written and oral English skills in order to articulate technical issues and to be able to take the complex and make simple to enable effective communication with individuals across the business.
• Strong personal focus on accuracy and attention to detail.
• Strong computer skills and a good knowledge of a range of standard computer software, e.g., Microsoft Office, email. 
• Able to independently lead projects to delivery.

And of course, we expect all our colleagues to embody and practice the Group values (alignment with the Bank’s strategy, commitment, work ethic, integrity and Code of Conduct).

A bit more about why you should join us

1. We’re a great place to work

We aim for optimal work/life balance (depending on role, this includes hybrid working, flexible working and agile)

We are proud of our award-winning flexible benefits and health & wellbeing strategy. Our flexible benefits include:

• Generous holiday allowance of at least 26 days (plus bank holidays) – with option to buy and sell holidays.
• Valuable financial plans – a 12% non-contributory pension which has been moved to sustainable investments*, life assurance*, income protection and personal accident insurance.
• Extensive wellbeing and mental health offering – one of the most advanced private medical schemes in the UK, dental cover, wellbeing app, Cognitive Behavioural Therapy support, subsidised gym memberships, bespoke health assessments including genetic testing, Private GP (including digital GP services to parents of employees), Employee Assistance Programme, menopause & fertility support (we are an accredited Menopause Friendly Employer), neurodiversity assessment and support.
• Key onsite services and facilities in London – include physiotherapy, nutrition, massage therapy, physiology, mental health first aiders, seasonal flu vaccinations and free onsite fitness centre.
• Plus, emergency back-up care for dependants, green car leasing, season ticket loan, and a range of other benefits.

* Subject to relevant caps

2. As the eurozone’s largest bank, we are committed to having a positive impact in the world.  

For example, we are committed to Net Zero in all of our financing and investment portfolios by 2050. By 2030, 80% of our energy production financing will be low carbon.

But impact for us means more than climate. It means empowering our people every day. Everyone gets four volunteering days each year - in 2023, we achieved over 18,000 hours of volunteering across the UK and reaching over 4,500 young people.

3. We believe in our people

We support our people to develop skills to adapt to the ever-evolving world of work and to prepare for the jobs of today and tomorrow. We do this through a comprehensive training offering, talent programmes, mentoring, career days and inhouse career tools.

We are proud of the number of our people who progress and secure new roles internally. In fact, in 2023, nearly half of our positions in UK CIB were filled internally. 

Investing in our people also means we have a collaborative and inclusive culture:

• Direct feedback from our people shows that our internal culture sets us apart from our industry peers.
• Each year, nearly 30,000 employees globally are involved in professional networks that play an active role in promoting Diversity and Inclusion within the Group. These include our:

Pride Network, Ability Network (which supports disabled employees), MixCity (gender equality network), Women in Global Markets, Women in Global Banking, Women in IT, Diversity Equity & Inclusion in Technology, Early Careers Network, Multicultural Network and Parents & Carers Network.

Equal opportunities 

BNP Paribas is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other legally protected status.

Adjustments

We don’t want anyone to be disadvantaged in our recruitment processes, so if you have a disability or health condition which may mean that you’d benefit from some adjustments or additional support, please let us know as early in the process as possible.

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