About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

About BNP Paribas Group:

 BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

About Business line/Function:

This function supports the development and maintenance of the Core Banking solution of the bank which is Atlas2.

Job Title:

Business Analyst

Date:

29-May-25

Department:

Global Banking

Location:

Chennai

Business Line / Function:

Core Banking

Reports to:

(Direct)

Grade: 

(if applicable)

(Functional)

Number of Direct Reports:

Directorship / Registration:

NA

Position Purpose

• The Business Analyst is responsible for conducting requirement-gathering sessions, identifying and designing functionalities, writing detailed requirement specifications by analyzing specific business processes and user requirements, testing deliverables and workarounds to meet client objectives.
• Serves as a liaison among internal stakeholders to analyze, document, communicate and validate business for the reporting solutions. 
• Business analyst should be responsible for providing functional analysis and assistance for any deviation observed in Production.
• Provide valuable inputs for improving processes and systems and where needed to drive them to realization.

Responsibilities

Direct Responsibilities

-          Establish business requirements using interviews, document analysis, business process descriptions, business analysis, task and workflow analysis. Ensure all stakeholders are involved in requirements gathering activities.

-          Analyze and document accurate and detailed requirement specification documents, user guides and functional specification documents. Effectively organize and categorize large amounts of information provided by stakeholders. 

-          Evaluate information that is acquired and reconcile conflicts and/or challenge assumptions to ensure the utmost quality outcome for the client. Identify alternative solutions for solving business problems and objectively recommend solutions based on evidence collected during analysis.

-          Interface with vendor partners where required and design optimal solutions for integration with the vendor application.

-          Design and execute test scenarios. Develop test cases and conduct appropriate testing prior to deployment.

-          Any user identified issues during UAT to be satisfactorily resolved.

-          Provide linkage between the client’s business and technical staff regarding the project requirements throughout the development life-cycle.

-          L3 Production Support – Providing the functional analysis to the incidents or any discrepancy faced in production. Support would be extended for a problem ticket study and testing.

-          Information Requests – Assist in adhoc extraction requests and feasibility study of the new request raised for A2.

-          Respond to changing organizational priorities. Manage change requests relating to the project plans to meet the agreed deadlines. Mitigate risks ensuring project success.

-          Work closely with project managers and assist with project planning. Provide project services when necessary.

-          Resolve conflict and issues when necessary.

-          Perform various administrative tasks including status reports, time recording, etc.

-          Perform any special duties as assigned by the supervisor.

-          Adhere to organization processes and practices outlined.

-          Prepare reusable templates for faster delivery.

-          Actively participate in enhancing internal efficiencies in updating processes and documents.

-          Meet business objectives by providing effective solutions.

-          Be a team player by sharing observations & knowledge with other team members

Performance Parameters for the Role

• Clear and crisp user requirements
• Well articulated documentation
• Building rapport, confidence and trust in User groups and other stakeholders
• Effective decision making 
• Foresight and anticipation and management of risks 
• Functional design
• Production incidents assistance and management.
• Testing and Quality deliverables
• Excellent Verbal & written communication

Technical & Behavioral Competencies

Functional Competencies:           

·         Experience in Banking / Finance space (preferably Accounting/Finance/Payments/Trade/Back-Office Operations)

·         Must possess strong analytical & organizational skills.

·         Must possess excellent verbal and written communication skills along with good client facing skills. Ability to communicate difficult sensitive information tactfully is required.

·         Ability to apply common sense understanding and to deal with problems, involving many variables, in different situations.

·         Ability to Keep It Simple.

·         Understanding of Software Development Life cycle.

·         Knowledge of Relational databases and tables. 

·         Knowledge of SQL, Unix, MS Word, MS Excel, MS Powerpoint.

Behavioral Competencies:  

·         Should be able to work in a multi-cultural and multi-location setup with different teams.

·         Dynamic, Proactive and Teamwork oriented.

·         Flexible attitude & ability to perform under pressure.

·         A commitment to quality and a thorough approach to work.

Specific Qualifications (if required)

Resource with 7+ years’ experience in banking operations areas (Deposits, Payments, Client Static, etc)

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Ability to deliver / Results driven

Client focused

Ability to collaborate / Teamwork

Attention to detail / rigor

Transversal Skills: (Please select up to 5 skills)

Analytical Ability

Ability to develop and adapt a process 

Ability to develop others & improve their skills

Ability to anticipate business / strategic evolution

Ability to set up relevant performance indicators

Education Level: 

 Bachelor Degree or equivalent

Experience Level

At least 5 years

Other/Specific Qualifications (if required)