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Stelle#
111111111119061
Land
Neuseeland
Stadt
Wellington
Vertragsart
Graduate
Berufliche Branche
F17 - PROJECT & TRANSFORMATION MANAGEMENT
Erforderliche Berufserfahrungen
Beginn der Karriere

Beschreibung

Position Purpose

The role of the Graduate Business Analyst is to work within a matrix structure delivering into projects across all platforms for both internally driven and client projects. 

The role of the Business Analyst is to support the delivery of: 

  • Client and business change projects
  • Emerging new business initiatives / projects
  • Internal / external technical change programs
  • Various continuous improvement programs

The Graduate Business Analyst will be responsible for obtaining an understanding of client needs and integrating these with the requirements of the operational business to support the development of strategic and approved solutions.  They will provide support throughout the delivery life cycle to ensure the solution is implemented successfully, through risk and issue management, scope management, support for operational testing and following execution. 

Commitment, engagement and collaboration with a good understanding of project management principles are required to deliver a professional service, in a quality manner by building and maintaining a continuous service program that supports the business and enhances its responsiveness whilst protecting our existing business requirements through effective scope management. 

Responsibilities

  • Engaging with clients, internal and external stakeholders to establish a common understanding of the business needs.
  • Identifying, assessing and documenting business requirements. Clarifying and eliciting business requirements, proactively identifying additional requirements not explicitly provided, obtaining missing information and resolving conflicting information among the needs and requirements.
  • Recommending business priorities and advising stakeholders on options and risks; conducting analysis and determine solutions to business requirements.
  • Managing assigned project risks, issues, interdependencies and quality; and acting as an escalation point for workstream issues.
  • Ensuring that all requirements, and changes to commitment are communicated to all affected team members and stakeholders.
  • Managing all changes to requirements through a formally defined scope change process.
  • Gaining a firm understanding of the impacts of the solution on People, Process and Technology.
  • Engaging stakeholders to ensure a common understanding of (and commitment to) objectives, scope, risks, benefits and proposed solution.
  • Documenting business process design 
  • Contributing to test plans, producing test cases, assisting the business with production and completion of test cases and contributing to test completion reporting. 
  • Providing input to SMEs in their documentation of the new business procedures, changes to existing business procedures, User Guides and Training Material as a result of the project implementation. 
  • Providing input to SMEs in their updating of Risk and Control Matrices, Service Level Agreements and Business Continuity Instructions.
  • Identifying and implementing efficiency improvements (i.e. process and control improvements, reduction in errors) without impacting negatively on service, brand and therefore shareholder value.
  • Encouraging effective teamwork through collaboration, enabling the sharing of skills, experience and ideas.
  • Contributing to the development and implementation of client onboarding and change best practices across Change and Transformation team.

Technical Experience

  • Possess strong interpersonal skills and is confident reporting and presenting to internal management and clients.
  • Demonstrate am understanding of implementation / project management skills
  • Flexible approach to work, as implementation can occur outside of normal business hours.
  • Strong team player, going the extra mile

Competencies (Technical / Behavioural)

Communication (Verbal & Written): Expresses ideas effectively in a clear, concise and open manner appropriate for both individual and group situations.     Listens effectively and identifies / responds to subtle verbal and non-verbal cues from others.     Communicates effectively in written form.  Expresses ideas clearly with appropriate organisation and structure, correct grammar, and language or terminology that is adjusted to the characteristics and needs of the audience.

Delegation: Enlists the talents of others to help meet objectives; allocates important activities and sufficient autonomy for others to exercise judgement and make decisions within their authority level; establishes procedures to monitor results of delegation.

Develops & Maintain Relationships:  Builds and maintains mutually beneficial, collaborative relationships with business partners and stakeholders based on BNP’s values. Uses effective strategies to win others over and exhibits persuasive representation of team and business objectives; demonstrate strong negotiation and influencing skills.

Decision Making:  Decides on and commits to a course of action in a timely manner having sought and evaluated a range of alternatives from knowledge, experience and insights, taking into consideration resources, constraints, ethics and organisational values. 

Strategic and Solutions Focus - The ability to consider competing conceptual or real elements and factors in finding solutions, to think laterally and to focus on potential outcomes before determining the best course of action. Demonstrate a pragmatic and commercial approach to solutioning. 

Resilience: Continues to work effectively and pursue goals when faced with obstacles, periods of change and uncertainty, or resistance from others.  Maintains effectiveness in uncertain or ambiguous situations.

Time Management and Multitasking: Be able to multitask and manage many implementation projects simultaneously and adapt and deal with significant time pressures and prioritization conflicts.

Proactive and self-starting: Doesn’t require micro-managing and is proactive in obtaining, initiating and undertaking all relevant scope and project requirements

Professionalism: At all times act professionally toward both internal and external parties, stakeholders and colleagues; be respectful and abide by all BNP policies and compliance requirements including the BNP Code of Conduct; do nothing that reflects poorly on BNP or the Business Implementation team.

Specific Qualifications Required

  • Demonstrated analytical capability and strong stakeholder management.
  • Degree qualified in Business, Accounting or a related discipline
  • MS Office suite proficiency: Project, Excel, Word, PowerPoint