What is this position about?

The Regional Coordinator – Client Referential is a key regional position to the APAC / ISPL Client Referential Head.  Working closely with the APAC Head of Client Referential, to coordinate the day to day production, quality control and distribution of client referential data across the 12 APAC territories. The role connects the sites and ISPL teams, ensures that the required controls are in place, monitors operational risk exposures and supplies the Head with the KPI / dashboard information needed to govern the referential effectively.

The Coordinator supports the Head to set strategic direction while driving the execution, monitoring, and continuous improvement of the client referential front line processes.  

Primary Role Responsibilities

Governance & Daily Production Steering

•    Implement the Head’s policies across all 12 territories, ensuring a consistent ownership model and adherence to the regional data governance framework.

•    Coordinate daily production schedules with each territory and with ISPL, guaranteeing timely data extraction, validation and distribution.

•    Maintain and circulate up to date procedures and stewardship guidelines; act as the single point of contact for any procedural clarification.

•    Prepare and deliver regular KPI dashboards (data quality, timeliness, version control, error rates) to the Head and the regional management, highlighting trends and deviations.

2.2 Change & Transformation Support

•    Log, assess and prioritize change requests (new fields, system upgrades, process redesigns) originating from the territories or ISPL.

•    Assist the Head in planning and rolling out transformation initiatives (automation, platform migrations, RPA/APIs).

•    Deliver training, communications and user support for new tools and processes; capture lessons learned and update change management documentation.

2.3 Operational Risk & Control Management

•    Monitor key risk indicators and raise alerts to the Head and control functions (OPC, ORM).

•    Support incident response activities and regulator inspection preparation within the client referential scope, ensuring all required evidence and remediation plans are provided.

•    Together with territory and ISPL, ensure control activities (data quality checks, version control sign offs, stewardship approvals) are performed consistently and are documented in the control framework.

2.4 KPI & Dashboard Production

•    Design, build and maintain the regional client referential performance dashboard and continuously fine tune the KPI set, data feeds and visualizations as processes, regulatory requirements and business priorities evolve.

•    Produce concise analytical syntheses of KPI trends – translating raw data into actionable insights and executive level briefings for the APAC/ISPL Referential Head and APAC Management.

Other contributions

•    Contribute to BNPP Control Framework

•    Collaboration with other teams and department

What is required for you to succeed?

•    Bachelor Degree or equivalent

•    10+ years of experience in banking / finance industry.

•    Proven track record of coordinating multi country or multi regional initiatives across APAC (or similar geographically dispersed environment).

•    Experience with risk monitoring, incident response, or regulatory compliance in a financial services or related industry.

•    Demonstrated involvement in change management or transformation programmes (process redesign, system migration, automation rollout).

•    Communication & Influencing – clear written and verbal skills; capable of presenting to senior leadership and building consensus among culturally diverse teams.

•    Data centric knowledge and experiences (data governance, master data management, data quality, or client referential operations).

•    Hands on exposure to data quality tools, workflow automation (RPA/APIs) and reporting platforms (Power BI, Tableau, Cognos, etc.) is a plus

About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance. 

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

•    BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

•    BNP Paribas MixCity which fosters better representation of women at all levels of the organization

•    Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

•    BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas/

More information 

BNP Paribas - Diversity & Inclusion Journey

BNP Paribas - The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year