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General Information

Type de contrat
Fixed Term Contract
Business Analyst
Ref #
Tuesday, May 21, 2024

Description & Requirements

Position Purpose

The role of the Business Analyst sits within the Change & Transformation team under the Client Delivery Division of BNP Paribas Securities Services. 
The team works within a matrix structure delivering into projects across all platforms. The team services both internal BNP Paribas Securities clients (Client Services, Operations, Fund Administration, Registry, Middle Office, Taxation and Regulatory Services, Product, Transitions Services) and external clients/vendors.

The role of the Business Analyst is to support the delivery of: 

  • Client and Business change projects
  • Emerging new business initiatives / projects
  • Internal/external technical change programs
  • Various continuous improvement programs


Project Initiation Document:

  • Ability to contribute and understand the Project Initiation Document by defining the business problem or opportunity, relevant KPIs and business drivers

Business Requirements:

  • Engaging with clients, internal and external stakeholders to establish a common understanding of the business needs
  • Identifying, assessing and documenting business requirements. Clarifying and eliciting business requirements, proactively identifying additional requirements not explicitly provided, obtaining missing information and resolving conflicting information among the needs and requirements
  • Recommending business priorities and advising stakeholders on options and risks; conducting analysis and determine solutions to business requirements
  • Ensuring system requirements are consistent with the business requirements. Where possible relate deliverables and their acceptance criteria to the requirements
  • Managing all changes to requirements through a formally defined scope change process
  • Identifying and driving efficiency initiatives where applicable

Organisational & Business Process Design:

  • Gain a firm understanding of the impacts of the solution on People, Process and Technology
  • Engage stakeholders to ensure a common understanding of (and commitment to) all aspects of the project including objectives, scope, risks, benefits and proposed solution
  • Gather all the necessary inputs to fully understand the requirements, specifications, applicable standards etc
  • Document the current (as-is) business process and the (to-be) business process
  • Consider and apply any Risk, Audit and Security requirements into the overall business process design
  • Utilise design thinking principals and business architecture solutions to drive solutions that are transformative, effective and optimized

Testing Approach, Test Cases & Test Execution:
  • Consult and input into test strategy, planning and execution by collaborating with the test teams and the wider business stakeholders
  • Develop best practices for BA input into testing, build a repeatable test case library
  • Assist the business and the test team in the production (and where appropriate execution) of test cases across the various test cycles
  • Influence test delivery to underpin risk based testing, alignment to project timelines and ultimately quality assurance
Implementation / Business Readiness Activities:
  • Support the Project Manager and other parties to manage and execute run-sheets for the successful implementation of the project
  • Document new business processes or changes to existing business processes as a result of the project implementation
  • Contribute to the update of Risk and Control Matrices, Service Level Agreements and Business Continuity Instructions
Technical & Behavioral Competencies
  • 5+ years analysis experience or relevant business operations experience 
  • Experience in an Information Technology & Change capacity in the Financial Services Industry
  • Experience in custody, middle office, registry or back-office administration for the funds management industry
  • Australian Regulatory and/or Taxation experience desirable
  • Excellent written and verbal abilities required
  • Advanced experience in MS Office, Visio, JIRA and Confluence
  • Accountable: Must be accountable for their estimates and for tracking their actions against the relevant plans as well as outlining issues as they arise
  • Attention to detail: Ensures accuracy and implements processes to ensure quality of output. Ensures high personal standards in all areas of work.
  • Problem solving: Gathers and analyses information and uses it to develop effective solutions to difficult problems or situations
  • Client Focus: Commitment to providing professional, intelligent and timely responses to internal and external clients’ needs and to changes in the market.
  • Communication: Effective written and verbal skills; presents information effectively, relevantly and in a timely fashion
  • Negotiation & conflict resolution: Negotiates or mediates sound agreements in situations where there is disagreement or differences in interests
  • Innovation: Develop and implement original ideas, approaches and solutions to typical, unusual or difficult situations or problems
  • Collaboration and team work: Develops and maintains a good working relationship with others. Provide support to other team members and seeks the same from others
  • Strategic thinking: Understands the business, and anticipates business needs, reflecting this in the approach to current solutions
  • Pro Active:  Must be someone who can see a need and be willing to assist in meeting that need even if it falls outside the word specific area of their job description. Want a team player who realizes the importance of delivering the business solution and is willing to assist with this

Specific Qualifications (if required)
  • Degree qualified in IT, Business, or related discipline; and / or relevant work experience in a similar role.


As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance. 

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community
BNP Paribas MixCity which fosters better representation of women at all levels of the organization
Ability, the mutual aid network for employees with a disability or a disabling or chronic illness
BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

More information 

Award Obtained
BNPP has won Top employer Europe award in a 10th consecutive year