About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

About BNP Paribas Group:

 BNP Paribas is the European Union’s leading bank and a key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialized businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporate and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind, and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, color, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

About Business line/Function: ARVAL Service Lease

Arval is car renting company with Services, for professional entities and more recently, opened to retail market. Serving 30 countries with the goal of being the best in class both for customer satisfaction and innovation (Partnership, new technologies, etc.).

One IT is the IT department of the company.  Data Tribe oversees developing and maintaining all the IT assets in relationship with Data activity from the company. 

The organization of the “Data & AI” Tribe is composed by 10 Squads, Business oriented, dispatch in 5 Domains:  

·       3 Squads for “Sales & Clients” Domain: in charge of changes and maintenance of the Data sales projects. Squads are mainly focused on the following activities: MyFleetStatus and partnership with Elements, Amazon Reporting, Customer Marketing, Printing activities for G4 countries.  

·       2 Squads for “Operations” Domain: responsible of the Change and Run for Reporting, centralization of data in ODS, and data flows related to the following functional scope: Operations services (insurance, maintenance, tires, glass, fuel card, …), Buy, Delivery and End of Contract, Telematics, Complain Management.  

·       1 Squad for “Data Management & Security” Domain: objective is to offer Capabilities to support Business Driven Use Cases by providing Data Platforms connected to valuable Data Sources for Data Preparation and Data Science, by sharing Knowledge on Data Sources and Data Products, promoting the Data Management By Design approach in respect of the BNPP and ARVAL Data Governance, by consume the Data Products through Data Visualization or integrated in Arval Applications.  

·       2 Squad for Foundations Domain: define a Business Data Architecture, based on clear principles, accompany new projects to integrate them into the Datahub framework, stabilize and improve performance, accessibility, monitoring of Data assets.  These domains handle the management of Document (EDM).

·       2 Squad for “AI & Smart Automation” Domain: Manage RPA activities to build robot with Blueprism to automate and ease the life of Arval business. And a dedicated Artificial Intellignece squad working on Data Science, Machine Learning, Intelligent Document Processing, Generative AI…

Each Squad is organized and composed as an Agile system: 1 IT Product Owner, 1 Scrum Master and 1 Dev Team (composed by Designers and Engineers). 

Job Title:

Scrum Master

Date:

?

Department:

One IT

Location:

Offshore

Business Line / Function:

Data Tribe

Scrum Master

Reports to:

(Direct)

Scrum Master Chapter Lead

Grade: 

(if applicable)

N/A

(Functional)

Squad IT Product Owner

Number of Direct Reports:

0

Directorship / Registration:

NA

Position Purpose

The Scrum Master is the architect of the Agile squad. He is in charge of the animation and the constant improvement of the Agile practices within the squad. He is accountable for the ceremonies activities and to remove the squad impediments.

Responsibilities

Direct Responsibilities

-          Plan, animate and do a follow up of all the Agile ceremonies of the squad (Dailys, Sprint plannings, backlog refinements, reviews, etc.)

-          Ensure an effective collaboration with all the squad members and especially to the IT PO

-          Monitor the KPIs of the squad

Contributing Responsibilities

-          Accountable for the Agile spirit and ceremonies of the squad

-          Accountable to support the squad and remove impediments for the squad members

-          Accountable to support the IT PO in the squad organization and daily activities

Technical & Behavioral Competencies

Be autonomous on the role (Senior to expert level) and motivated on the daily tasks

Be an active member of the squad. 

Have a proper communication with the Business (English language) and willing to animate the team.

Handling the main squad activities:

-          Agile Ceremonies:

o   Daily StandUp

o   Sprint Planning 

§  Make sure that the team do not exceed their velocity

§  Make sure that the Team understand what needs to be done (Sprint Goals)

o   Backlog refinement 

§  Facilitate the review of the user stories of the Product Backlog in order to prepare for the upcoming sprints.

o   Sprint Retro

§  Handle the Retro (Retro format) to get the Team’s feedback 

o   Sprint Review

§  Check before the Sprint Review that the Team respected their commitment

§  Discuss with the team the demo that they want to do, it must be clear and precise

§  Share a Report at the end of the ceremony with all Scrum Master & IT PO of the Data Tribe

JIRA (Squad backlog):

-          Making sure that the JIRAs are assigned to the Team members to know who is working on what. 

-          Making sure that the JIRAs status is updated. 

-          Making sure that the fixed version with the release date is specified in our JIRAs.

o   Make sure to update the Release Calendar with the RTA, RTPP and RTP information. 

-          Making sure that the Team input their time in Triskell every month.

-          Making sure that the Team monitors the availability of the asset and flows part of the perimeter.

-          Making sure that there is a clear vision of all requests coming via:

o   Mailbox

o   Backlog: Bugs in production and UAT needs to be handled quickly. When a new request is created, it is added into the backlog.

-          Compute and publish the main Agile indicators of the squad (Velocity, Predictability, etc..) for each sprint

-          Service-Now (incidents and supports requests): 

o   Do the follow-up with the Team to check if all requests are taking care of. 

o   MyAccess: Monitor the User Access requests that we receive in order to make sure that the team are tackling them.

o   Making sure to open Incidents to unblock certain situations when they occur.

-          Transversal activities:

o   Assist and support in transversal meetings.

o   Support in Asset Reviews when needed.

o   Making sure that the Team is on track with the Sprint priorities that was defined by The IT PO during the Sprint Planning.

o   Making sure to raise the flag is the Team have a blocking point that will lead to debts and do all your best to solve it.

-          Making sure that Team members keep the squad documentations up to date

Specific Qualifications (if required)

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Active listening

Adaptability

Organizational skills

Ability to deliver / Results driven

Transversal Skills: (Please select up to 5 skills)

Ability to manage / facilitate a meeting, seminar, committee, training…

Ability to develop and adapt a process 

Ability to inspire others & generate people's commitment

Ability to set up relevant performance indicators

Choose an item.

Education Level: 

 Master Degree or equivalent

Experience Level

At least 5 years

Other/Specific Qualifications (if required)