We are BNP Paribas S.A. (Branch in Poland), a part of BNP Paribas Group with 200years of experience in banking. Since 2008, we are at the heart of Warsaw, and now we are also in Krakow. As Corporate and Institutional Banking(CIB), we offer financial solutions for corporate and institutional clients in a number of locations globally. Our Securities Services business line is a multi-asset servicing specialist. We are an exciting, dynamic, and growing operations centre; therefore, we are looking for candidates who are willing to be a vital part of the expansion of BNP Paribas’ operational scope in Poland. It’s our values that drive us forward and are a cornerstone of our business. We rely on our strengths, which include stability, responsibility, expertise, and being a good place to work.

Manager in Transfer Agency

Requirements:

• Fluency in written and spoken English
• Proven track record of work in securities or funds services’ industry
• Minimum 5 years’ experience on managerial position ( managing people managers would be an asset ) in teams across different processes
• Proven experience in managing processes dependent on other locations deliverables
• Proven experience in planning, initiating and following through changes to meet objectives
• Transfer Agent knowledge will be an asset
• Excellent communication and interpersonal skills
• Accountability and client focused mindset with capability to work effectively in dynamic environment and to demonstrate initiative

Responsibilities:

• Delivering excellence for core TA processes by participation in strategic TA initiatives, set objectives and defined vision to ensure level of service is in line with SLA and Client expectations
• Ensure and control the quality of the delivered processes to be in line with compliance guidelines and regulations in order to provide beneficent the highest level of service according to SLA
• Ensure the work of the department adheres to all legal and regulatory requirements as well as local guidelines to be in line with compliance standards expected operational risk level.
• Ensure running cost of the department meets expected levels by control budget headcount , overtime, T&E costs etc.
• Ensure all team members receive the necessary training, development and coaching to enhance their engagement with the company, strategy and facilitate their career progression.
• Active participation in Transfer Agency strategic initiatives and ensuring timely delivery of assigned tasks and proper resources management
• Builds and maintains business relationships with stakeholders and clients with the aim of  smooth and efficient cooperation internally and external parties.

What we offer:

• Hybrid work mode, 60% working from home within a month
• Equivalent for remote work expenses (120 PLN per month)
• Stable employment in the international company
• Fully paid private medical care for employee
• Pre-paid lunch card
• Employee Pension Plan
• Co-financed Multisport Card
• MyBenefit Cafeteria Platform
• Life insurance
• Car parking availability in the office building
• Trainings and development opportunities