General Information
Description
About BNP Paribas India Solutions: |
Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions. |
About BNP Paribas Group: |
BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability |
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Commitment to Diversity and Inclusion |
At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. |
About Business line/Function: |
For 150 years, BNP Paribas Wealth Management has been committed to protecting clients’ wealth, developing it, and eventually passing it on to their loved ones. We deliver tailor-made experience, with outstanding attention to detail and expertise from precise local knowledge to the global know-how that we access from the Group. Our goal is to create a new wealth management experience fit for a world where digital interactions have come to enhance human ones. Wealth Management Investment Solution Hub (WMIS Hub) provides a global IT solution for BNP Paribas Wealth Management where we develop, maintain and evolve IT applications which fits to the specific needs of BNP Paribas Wealth Management business users. |
Job Title: | Dynatrace Engineer | Date: | 22-04-2025 | ||
Department: | WM IT Production | Location: | Chennai | ||
Business Line / Function: | Wealth Management Global Hub | Reports to: (Direct) | |||
Grade: (if applicable) |
| (Functional) | |||
Number of Direct Reports: |
| Directorship / Registration: | NA | ||
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Position Purpose | |||||
As a Dynatrace Expert, you will be responsible for ensuring the optimal performance, availability, and reliability of our applications and infrastructure using Dynatrace's comprehensive monitoring solutions. You will work closely with cross-functional teams to identify performance issues, implement monitoring strategies, and provide insights to improve system efficiency. | |||||
Key Responsibilities | |||||
Monitoring and Performance Optimization: ü Implement and manage Dynatrace monitoring solutions to ensure high availability and performance of applications and infrastructure. ü Analyze performance metrics and identify bottlenecks or inefficiencies in the system. ü Provide actionable insights and recommendations to improve system performance and user experience. Incident Management: ü Detect, diagnose, and resolve performance issues using Dynatrace tools. ü Collaborate with development, operations, and support teams to address and mitigate incidents. ü Conduct root cause analysis and implement preventive measures to avoid future issues. Configuration and Customization: ü Configure Dynatrace to meet the specific needs of our applications and infrastructure. ü Develop custom dashboards, reports, and alerts to monitor key performance indicators (KPIs). ü Integrate Dynatrace with other tools and systems for a holistic monitoring approach. Training and Documentation: ü Provide training and support to team members on using Dynatrace effectively. ü Create and maintain documentation for monitoring strategies, processes, and best practices. Continuous Improvement: ü Stay updated with the latest Dynatrace features and best practices. ü Continuously improve monitoring strategies and tools to enhance system performance and reliability.
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Technical & Behavioral Competencies | |||||
Qualification & Experience:
Mandatory
Good to have
Familiarity with networking protocols and security best practices. | |||||
Specific Qualifications (if required) | |||||
• Bachelor’s degree in computer science or computer engineering | |||||
Skills Referential | |||||
Behavioural Skills: (Please select up to 4 skills) | |||||
Ability to collaborate / Teamwork | |||||
Communication skills - oral & written | |||||
Attention to detail / rigor | |||||
Ability to deliver / Results driven | |||||
Transversal Skills: (Please select up to 5 skills) |
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Ability to understand, explain and support change | |||||
Ability to develop and adapt a process | |||||
Ability to manage a project | |||||
Analytical Ability | |||||
Ability to manage / facilitate a meeting, seminar, committee, training… | |||||
Education Level: | Bachelor Degree or equivalent | ||||
Experience Level | At least 5 years | ||||
Other/Specific Qualifications (if required) | |||||
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