About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

About BNP Paribas Group:

 BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

About Business line/Function:

BNP Paribas Wealth Management is the private banking activity of BNP Paribas group.

For 150 years, BNP Paribas Wealth Management has been committed to protecting your wealth, developing it, and eventually passing it on to your loved ones. We deliver tailor-made experience, with outstanding attention to detail and expertise from precise local knowledge to the global know-how that we access from the Group. 

Our goal is to create a new wealth management experience fit for a world where digital interactions have come to enhance human ones.

BNP Paribas offers you an exciting career opportunity in an international, challenging business environment characterized by high pace and diversity with focus on creating valuable relations with our customers.

Job Title:

Division Head - Automation 

Date:

23- May-2025

Department:

Wealth Management IT

Location:

ISPL – Chennai

Business Line / Function:

Operations, Automation & Tax

Reports to:

(Direct)

ISPL – Head of Department

Grade: 

(if applicable)

VP2

(Functional)

Ops Domain Head - Singapore

Number of Direct Reports:

10 – approx..

Directorship / Registration:

NA

Position Purpose

Division manager to manage all aspects of the division which includes delivery, people management , Budget , Hiring, training team members, CRP for team.

Responsibilities

Direct Responsibilities

·         Manage Automation division which comprises of multiple transversal applications – Document management system , Workflow Automation , Boomerang , ODM Rules management system, TAT User jurisdiction, REFO Front office structure , Clarity tool, ANAPLAN tool, JIRA , Confluence. All the applications are deployed in multiple sites and Division head is responsible for the delivery of all projects for these applications. Team size of around 40 FTE.

·         Define objectives for all internal and external staffs and track the KPI on quarterly basis and report to domain head – mainly for Automation division

·         Additional responsibility of deputy Domain head for “Ops & AT” domain which includes act as backup for Domain head, help in Budget reviews for all 3 divisions

·         Do the CRP for ISPL domain team members by working with 3 division heads and Domain head in Singapore. Also do the CRP for Automation Singapore staffs by working closely with domain head.

·          Manage the ISPL hiring process for “Ops & AT” domain and provide reports to 3 division heads

·         Train next level managers for all 3 divisions in ISPL. Ensure that internal staffs attend at least 2 trainings per year which help them to do their duties correctly. All developers should get trained in latest technologies and chances to be provided to work in these topics for staff development.

·         Review the workload of domain PMO and ensure that all domain and division related PMO topics are well completed on time and with quality

·          Ensure the “Practices division “ KPIs score are good for Automation. Application managers have to reviewed on weekly basis for this to happen as we have 15 KPIs.

·          Review Project managers and IT leads to ensure the duties are performed well to meet the division deliveries.

·         Division Budget and actuals has to be tracked on monthly basis, Forecast and BU for new year has to be done on time and as per CIO instructions

Technical & Behavioral Competencies

·         Technically division head should be able to understand the application scopes, understand and review the application functionalities for the project deliveries

·         Should review the KPI of Chapter lead and IT leads properly to align with application obsolescence, vulnerabilities, cybersecurity topics

·         Division head should understand the ISPL processes and governance and match it with the team’s objectives

·         Able to inspire others, collaborate with people inside and outside the team at ISPL level to bring in synergy between offshore and onsite processes

Specific Qualifications (if required)

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Decision Making

Personal Impact / Ability to influence

Organizational skills

Ability to deliver / Results driven

Transversal Skills: (Please select up to 5 skills)

Ability to develop and adapt a process 

Ability to inspire others & generate people's commitment

Ability to anticipate business / strategic evolution

Ability to manage / facilitate a meeting, seminar, committee, training…

Ability to develop others & improve their skills

Education Level: 

 Master Degree or equivalent

Experience Level

At least 15 years

Other/Specific Qualifications (if required)