GROUP BNP PARIBAS
BNP Paribas Group is the top bank in the European Union and a major international banking establishment. It has close to 185,000 employees in 65 countries. In Spain we are more than 5,100 employees within 13 business lines.
 
Personal Finance
BNP Paribas Personal Finance, through its brand Cetelem, specialises in consumer credit, personal loans and card management. It is a financial partner of major retailers, consumer goods companies and car dealerships, as well as a benchmark in market analysis thanks to the Cetelem Observatory studies. BNP Paribas Personal Finance has 20,000 employees serving more than 20 million customers.
 
Deputy Head of IT Risk & Cybersecurity M/W
 
About the job
 
Solid reputation, passionate individuals, and endless opportunities. That's SE.T - BNP Paribas Personal Finance International Shared Service Center. 
 
Our consistent track record of services delivery means comfort for our customers and opportunities for our employees. 
 
You will find SE.T to be full of energy and an Inclusive Workplace in which you truly can make a difference.
 
Would you like to join our international team that delivers high quality services to the Business of BNP Paribas Group entities around the world?
 
In a context of maintaining and develop the high level of existing activities while growing the number of international customers, we are looking for our Deputy Head of IT Risk and Cybersecurity. 
 
As a Deputy Head of IT Risk and Cybersecurity SSC, you will support Shared Service Centre’s governance and evolution through a cost-effective solution for BNP Paribas entities to improve their security posture through operational security ad-hoc expertise (Build) and support (Run) services delivered by skilled and dedicated staff in full alignment with Group’s practices around the globe. 

Your mission will be
 
 Services planning and coordination:
 
 Manage the activity from team management standpoint (this includes contracts management, client management and client relationship, providers management and providers relationship), providing estimations and planning for activities in development, reporting of the necessary KPI of the activity and ensure team alignment in the proper accomplishment of the team's results.
 
 Services management:
 
 Manage the governance of existing services

Be an active contributor in the development of new impact full IT Risk and Cyber services and with stakeholder’s relationship (corporate IT Risk, Local IT Risk and Business), while acting as well in the support of transversal projects designed to foster the overall efficiency objectives. 

 
 Empowerment of the IT Risk & Cyber teams:
 
Support, develop and empower IT team members, focusing the attention on their individual skillset, aspirations, and development needs, to capacitate them to the current role and future challenges.
 
Lead the team to ensure cooperation and consistency to fulfil and reach expected level of quality, and to build relevant & prioritized action plans.
 
Team Leadership and Management:
 
Management of team members and organization related topics: Workload planning and distribution (including management of staff holidays, absences, back-ups schemes), follow up on recruitment processes, mobility’s, and newcomers; evaluate daily work and write annual appraisals; follow up on each group member’s performance and motivation. This includes Recruitments/Interview, Budget Monitoring.
 
Operational Delivery coordination:
 
 Coordinate people involved in delivery to guarantee the quality of the applications and infrastructures’ operations.
 
 Build a trusted relation with corporate and local IT risk teams with a formal follow up and mutual prioritization of demands back logs.
 
 Guaranteeing the proper functioning in everyday use of applications and infrastructures serving the Businesses.
 
Continuous Improvement:
 
 Identify opportunities to streamline processes and improve services delivery efficiency.
 
 Implement best practices and lessons learned from previous services/projects to drive continuous improvement.
 
 Stay abreast of emerging technologies and industry trends to inform future services planning and execution.
 
 What we are looking for:
* Advanced University degree in computer science, Information Security, Business Administration and/or Management.
* Proven experience (+5 years) in IT service management or IT delivery management, with a track record of successfully delivering complex projects on time and within budget.

* Previous experience in providing structured services to clients. 
 * Strong leadership and team management skills, with the ability to inspire and motivate cross-functional teams.

* Advance understanding of IT RISK and cybersecurity technical aspects (CISM, CISA, CRISC, CISSP or equivalent certifications are nice to have/mandatory).
* Excellent communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels of the organization.
* Solid understanding of project management methodologies (e.g., Agile, Waterfall) and tools (e.g., Jira/ServiceNow)
 * Knowledge of IT infrastructure, systems development lifecycle, and software development processes.
 * Certification ISO 31000 Lead Manager, ISO 27005 Risk Manager, project management (e.g ITIL) is a plus.
* Work experience in more than one location (country) or area of work is considered essential. 
 
 Skills:
 
 BUSINESS SKILLS
 
 · Business/IT Relationship
 
 · IT Knowledge

 · Service Orientation

 BEHAVIOURAL SKILLS
 
 · Personal Impact / Ability to influence motivate
 
 · Proactivity and flexibility to new challenges/strategies
 
 · Strong Organizational skills
 
 TRANSVERSAL SKILLS
 
 · Ability to manage/facilitate a meeting, seminar, committee, training…
 
 · Ability to inspire others & generate people's commitment 
 
· Ability to anticipate business/strategic evolution

· Strong customer orientation
 
 LANGUAGES
 
 English (Fluent - Proficient)
 
 Spanish (Optional)
 
 French (Nice to have)
 
 Who are we?
 
 We are South Europe Technologies (S.ET); the IT, Data and Operations Shared Service Center of BNP Paribas Personal Finance, with delivery centers in Spain and Portugal, providing the best solutions to BNPP entities around the world such as Cetelem (specialized, between others, in financial partnership of major retailers, consumer goods companies and car dealerships).
 
Our offices are in Spain (Madrid) and Portugal (Lisbon, Porto). The company brings together over 200+ employees, with expertise in various technologies (Java, .Net, Python, Tibco, APIGee) and other operational roles (Functional Analyst, Project Manager, Business Analyst, Auto Stock Financing operators). We keep growing!
 
About our culture:
 
We are proud to create, maintain and develop business solutions for BNP Paribas Group entities around the world, while keeping a high level of service and providing added value to our customers.
 
Working in an Inclusive and Multicultural environment, we encourage everyone to develop their talents and skills, offering various career opportunities and internal mobility programs, within local SET teams or in other entities within the Group.
 
We value our employees’ experience by keeping a well-balanced environment with flexibility regarding the work schedule and care for everyone’s personal time.
 
We embraced a hybrid way of working because we believe social connection always adds value to our day-to-day activities.
 
BENEFITS
 
• Training programs, career plans and internal mobility opportunities, national and international thanks to our presence in different countries.
• Diversity and Inclusion Committee that ensures an inclusive work environment. In recent years, several employee communities have been created to organize diversity and inclusion awareness actions (PRIDE, We Generations and MixCity).
• Corporate volunteering program (1 Million Hours 2 Help) in which employees can dedicate time out of their working hours to volunteer activities.
• Flexible compensation plan. 
• Hybrid telecommuting model (50%).
• 31 vacation days.
 
Diversity and inclusion commitment
BNP Paribas Group in Spain is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.