About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

About BNP Paribas Group:

 BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialized businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporate and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

About Business line/Function:

Corporate and Institutional Banking (CIB) – 

OFFERS CAPITAL MARKETS, SECURITIES SERVICES, AND Advisory and financing SOLUTIONS.

BNP Paribas CIB is designed to serve corporate and Institutional clients across our three regions – EMEA, APAC, and the Americas 

One of the Domains in CIB ITO Production is DataOps

CIB IT Digital Factories provides DataOps solutions of which automated discovery and change tracking are core services. Automated discovery is a highly mature capability within BNP Paribas CIB and provides mission critical data for a wide range of customers and consumer systems. These range between BAU activities, small to large projects, high visibility programs, risk assessments and internal/external audits.

Within the DataOps branch, the Discovery & Tracking team manages and maintains CIB’s worldwide deployment of BMC Discovery

Job Title:

Support Analyst

Date:

04-Aug-2025

Department:

CIB IT Production

Location:

Bangalore/Mumbai

Business Line / Function:

CIB Production Enablement

Reports to:

(Direct)

Grade: 

(if applicable)

(Functional)

Number of Direct Reports:

Directorship / Registration:

NA

Position Purpose

BMC Discovery has been CIB’s primary automated discovery solution since 2010.

As part of an internal program, one of the critical focusses is on IT Asset Obsolescence. BMC Discovery has been flagged as a process-critical tool to provide data for: run time environment & environment management software, technical & operational software, bespoke software and business software. The data required is primarily software product version data. The core activities will be BMC Discovery TPL development, testing and release management.  Engage with the vendor BMC to ascertain the TKU supportability of each product and with internal software subject matter experts.

Responsibilities

Direct Responsibilities

-       Contribute to data obsolescence activities, coordinate with and report updates to the Discovery & Tracking team manager and the S&T Obsolescence team

-       Within the defined scope of the S&T Obsolescence team, you will focus on COTS & bespoke software

o    Iteratively work through a scope list of software products and ascertain if the vendor (BMC) will support the discovery of the software

o    Work with internal subject matter experts to understand software profile

o    Develop, test and release custom software discovery solutions

o    Troubleshoot discovered software version data coverage and quality issues

-       Work with the Discovery & Tracking team to understand the development, testing and release process and tools. This is a critical aspect of the role as the Discovery & Tracking team have a tightly-controlled release management process of new code into production

-       Attend “peer-review” meetings with the Discovery & Tracking team’s technical lead to review custom TPL code during testing phase and prior to go live

-       Submit change requests for production go-live of custom solutions for obsolescence data enhancements

-       Perform ongoing data analysis to check/validate data performance of newly released data solutions

-       Interact with vendor to progress enhancements for knowledge library (TKU) software data 

-       Provide background support for BMC Discovery global application platform

-        

Contributing Responsibilities

-       DevOps tools for the development and release of new TPL code – Bitbucket, GitHub, Artifactory and some bespoke tools

-       Understanding of the criticality of good obsolescence data

-       Data analytics: A good aptitude in looking at data, data gaps & data trends. Understand requirements & actions from performing data analysis

-       Relationship management: Work well with external vendors, Obsolescence team and Discovery & Tracking team

-       Good task management, prioritisation, risk management

-       Appreciation of production processes, including change and release management

Technical & Behavioral Competencies

-       Expert knowledge in BMC Discovery (formerly ADDM). Specifics around customization and data enhancements utilizing the BMC Discovery pattern language (TPL)

-       Excellent understanding of the BMC Discovery data model & query language

-       Excellent understanding of BMC’s knowledge base (TKU) solutions for hardware, OS and software obsolescence

-       Report writing using BMC Discovery query language.

Specific Qualifications (if required)

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Ability to collaborate / Teamwork

Attention to detail / rigor

Client focused

Communication skills - oral & written

Transversal Skills: (Please select up to 5 skills)

Ability to develop and leverage networks

Ability to develop and adapt a process 

Choose an item.

Choose an item.

Choose an item.

Education Level: 

 Bachelor Degree or equivalent

Experience Level

At least 3 years

Other/Specific Qualifications (if required)

·         DevOps tools for the development and release of new TPL code – Bitbucket, GitHub, Artifactory and some bespoke tools

·         Understanding of the criticality of good obsolescence data

·         Data analytics: A good aptitude in looking at data, data gaps & data trends. Understand requirements & actions from performing data analysis

·         Relationship management: Work well with external vendors, Obsolescence team and Discovery & Tracking team

·         Good task management, prioritisation, risk management

·         Appreciation of production processes, including change and release management