The company

BNP Paribas Real Estate, a specialised division of the financial services group BNP Paribas, offers its clients a comprehensive range of commercial and residential real estate services, thanks to its 6 lines of business: Property development, Transaction, Consulting, Valuation, Property Management, Investment Management. 

With a ranking amongst the leaders on the market, BNP Paribas Real Estate is present in 30 countries, counts 3400 employees and makes a turnover of €658 million. 

BNP Paribas Real Estate Facilities Management Ltd is the facilities management arm of the company, and the vehicle through which 100 staff within the FM function are employed. Working closely with the Property Management/surveying teams across the country we deliver managed services to approximately £3.5 billion of client assets that include some of the country’s landmark buildings.  

The role

Working as part of a shared service team the role will support the wider department focussing largely (but not exclusively) on invoice, service charge and procurement administration. It should be noted that a large proportion of the role is undertaking invoice coding – and is repetitive. That said for the right individual there will be opportunity to take ownership of areas within the team. The team may also be called on to help the wider department in other areas (such as lease reading) as such the willingness to be flexible is important. It would suite a proactive, but conscious individual who enjoys administration and is happy to get on with the job at hand. Task flexibility will be key.

Accuracy is important as is the ability to remain focussed during repetitive tasks. Likewise a, ‘can-do’ , positive approach to the role. 

Key deliverables (please note the role is not limited to the below)

•    Coding and processing of invoices through the purchase to pay applications

•    Supplier contract administration

•    Service charge documentation and variance report administration

•    Utility adminstration

•    General administration

•    Lease reading (when required)

•    Training of new starters with regards to purchase to pay systems and processes and general system support to wider department.

•    Ability to cope in a fast pace, agile working environment and work to short deadlines.

•    Provide best in class customer service to internal and external customer base

•    Maintain regular and effective communication with internal colleagues in Property Management, support functions and the wider Real Estate business

•    Prepare data for inclusion in management reports

•    Ensure compliance with all internal procedures and policies – e.g. Procurement, Finance, Compliance, HR

•    Complete administrative tasks as required to include use of systems, filing, inventory management etc

Responsibilities

Financials

•    May have cost control responsibilities

•    Has an awareness of wider team or department budget

Clients and Business Development

•    Is courteous and responsive to clients (internal and external)

•    Works within clearly defined, well established processes under regular supervision

•    Consults more experienced colleagues on more difficult or novel situations  

People

•    Active team player

•    Shares information with colleagues and others through team meetings, databases, filing systems, etc

•    May manage a small team of administrative employees

•    Shares expertise with colleagues

•    Proactively communicates to colleagues and others

Systems and Process

•    Solves problems by following well-defined processes and precedents

•    Authority limited to prioritisation of daily tasks and decisions made according to clear process

•    Is conscious of and takes steps to protect the interests of BNP Paribas Real Estate, employees and reputation

•    May contribute to BNP Paribas Real Estate projects

Person specification

Experience

•    Ideally will have previous experience in a similar role

•    Excellent English language skills – both written and spoken

•    IT literate – MS Office at intermediate level

Competencies 

•    Proactive

•    Tenacity

•    Planning and organising 

•    Commercially astute 

•    Delivers innovative solutions

•    Sound decision maker

•    Creative thinker

•    Pursues excellence

•    Motivated and driven

•    Future orientated

•    Responsiveness to colleagues

•    Responsiveness to clients

•    Works with colleagues

•    Proactive to change

Technical Competencies

Systems

•    MS Excel (preferably use of pivots tables and vlookups), Word

•    Adobe

•    Proactis (not essential)

•    Tramps / MRI / Yardi / Horizon 

We are proud to offer award-winning benefits to support and reward our employees:

•    Health & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 

•    Financial:  Pension, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme - you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 

BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.