The Performance Monitoring and Reporting team is responsible for production of KPIs, reports and dashboards to be sent and shared with main stakeholders and internal clients.

Detailed responsibilities:

·         Production and analysis of recurrent Report and Dashboards 

·         Chairing of SLA meetings with internal stakeholders (Business, IT and Operations).

·         Explore and develop new reports or indicators (identify requirements, sourcing and manage the implementation).

·         Contribute or drive the Continuous Improvement (automation, efficiency, use of new technologies (Python, AI …) on existing indicators. Capacity to act autonomously and proactively.

·         Chairing of SLA meetings with internal clients (MO) and enforce SLA commitments and report

Training and occupational experience

·         Systems and processes: 

o   Proficiency in Office (Word/Excel, Power BI)

o   SQL, SSRS ….

o   Power Query, Dax (expert)

o   Data visualisation (expert): Power BI, Tableau, Dataiku….

o   Python (Intermediary.)

o   AI solutions (LLM, Prompting, Data Processing …).

o   Proficiency in Office (Word / Excel / PowerPoint)

o   Trade Finance, Accounting, Cash Management Knowledge (Not mandatory)

·         English (C1 level)

·         French (Not mandatory)

·         Organizational and Analytical skills: 

o   Setting priorities, planning actions and methodically progress by coordinating activities and resources in the best efficient way.

o   Risk management. Detecting, analysing and measuring risks, understanding their consequences in a long-term perspective and acting to reduce them.

o   Adaptability. Adapting one’s behaviour by integrating constraints and opportunities in varying circumstances

o   Client Focus. Ensuring that the client perspective drives all initiatives. Making sure to act to the client’s satisfaction by understanding his needs and providing him with the right solution.

o   Decision-making skills. Making clear choices at the right time, communicating them and accepting the consequences, taking the environment & governance in place into account.

o   Delegating. Achieving the bank’s objectives by giving authority and responsibility to the appropriate people. Providing support, directives & vision.

o   Self Control. Reacting in calm and firm manner in difficult situations to keep delivering a good performance. Mastering one’s reactions and acting with a clear understanding of the situation.

o   Sharing knowledge. Sharing one’s knowledge and experience, providing explanations in a coherent and structured manner, to enable others to put them in practice.

o   Strategic thinking. Looking at things with a logical and sound judgement. Acting with a sense of broader perspective, recognizing important issues from details. Keeping track of long-term objectives

o   Teamwork. Co-operative and proactive attitude

o   Ability to report. Keeping hierarchy (included functional link) informed about current activities and their progress in an effective way. Drawing attention towards useful information, risks and sensitive points.

o   A practical approach to problem analysis & solving.

o   Analytical skills: identifying and presenting key information. Giving a structuring opinion and synthesizing all the elements pertaining to the matter in hand.

o   Integrity. Acting ethically, in compliance with what is said and respecting the company’s values and rules.

o   Ability to communicate clearly – written and oral.

BENEFITS

• Training programs, career plans and internal mobility opportunities, national and international thanks to our presence in different countries.

• Diversity and Inclusion Committee that ensures an inclusive work environment. In recent years, several employee communities have been created to organize diversity and inclusion awareness actions (PRIDE, We Generations and MixCity).

• Corporate volunteering program (1 Million Hours 2 Help) in which employees can dedicate time out of their working hours to volunteer activities.

• Flexible compensation plan.

• Hybrid telecommuting model (50%).

• 32 vacation days.

Diversity and inclusion commitment

BNP Paribas Group in Spain is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.