Account Manager x 5 

Manchester - Hybrid 

We’re Arval BNP Paribas – we’re a global leader in vehicle leasing and the fourth largest leasing company in the UK. Our passion for Service, Sustainability, and Solutions is brought to life by each and every one of our people – who we call Journey Makers.  

Culturally, we’re a friendly bunch – more human than corporate – and we serve a diverse customer base. From families choosing their first electric vehicle, to global brands seeking to switch their fleets to electric vehicles – whatever our customers’ mobility needs, we have a solution to offer. 

Why join Arval? 

In addition to the benefits and opportunities that come with being part of a progressive global banking group, we have a supportive and collaborative culture where wellbeing and work-life balance are taken seriously. Which is why we recently won the Wellbeing category of the 2024 Business Car Awards. 

About the role 

We’re growing our Corporate Sales Account Management team, with a mixture of permanent and 1-year fixed-term contract roles available.  

In this busy and varied role, you’ll be a trusted partner to our large corporate and international customers - helping them run safe, efficient, future‑ready fleets. Day-to-day, you’ll manage a portfolio of accounts, working hand‑in‑hand with our field‑based Business Managers to make sure every driver and stakeholder gets the top‑notch service Arval is known for. 

Some of your key responsibilities will include: 

• Build proactive relationships with corporate fleet managers, drivers and internal stakeholders
• Prepare quotes, follow up, finalise orders and work with Business Managers to maximise conversions 
• Use Salesforce to manage workflows and produce clean, impactful data & insights
• Resolve queries and complaints within SLAs, closing the loop and improving customer feedback scores
• Spotting upsell while doing the right thing for customers

What we’re looking for 

You’re passionate about delivering phenomenal customer experiences, with a strong sense of ownership and a desire to solve problems at the earliest opportunity. You’re also collaborative, team-oriented with a growth mindset.  

You’ll also be able to demonstrate: 

• You’re a clear and proactive communicator - you understand the value of managing customer expectations 
• Real ownership: you take accountability and use sound judgement and see things through

• Customer‑first mindset with the curiosity to learn our products, policies and the regulatory basics
• Comfortable using MS Office and CRM tools

The package 

We offer a basic starting salary of £27,000, with on target commission of £4,000 plus the opportunity to earn an additional £3,000 if targets are exceeded. We also offer 25 days holiday as standard, plus bank holidays, an extra day off for your birthday.  

We also provide a comprehensive benefits package, including: 

• Private medical cover, including a digital GP service
• Company pension 
• Discounts on our products and services and discounts in many high street brands
• 2 paid volunteering days every year
• Free on-site gym
• Subsidised restaurant serving chef-prepared breakfast and lunch, plus discounted Costa Coffee

Ready to make a difference? 

Sound interesting? Click to apply and a member of our Talent Acquisition team will review your CV.  

We’re passionate about being consciously inclusive employer, with a strong Speak Up culture. We’re also proud to be a Ban the Box employer as part of our commitment to a fair and inclusive society for all.  

Interview process 

• Telephone interview our Talent Acquisition team 
• 1-hour, on-site interview with the hiring panel

If you’re not shortlisted, we’ll still let you know the outcome of your application.  

What are you waiting for? Apply today and we’ll be in touch.