In a changing world, unprecedented challenges require unmatched talent. Join one of Montreal's Top Employers in 2025. We are a dynamic and growing organization having its main establishment located in downtown Montreal and part of a leading international banking institution fully committed to building a more sustainable future. Note that the position may be in the Canadian Branch of BNP Paribas or in one of its subsidiaries based in Montreal. 

The position at a glance

BNP Paribas has combined the deep market knowledge of its Securities Services franchise with the trading expertise of Global Markets to create a unified Derivatives Execution & Clearing platform. This end‑to‑end, cross‑asset solution enables clients to execute and clear derivative transactions—both over‑the‑counter (OTC) and exchange‑traded—on equities, fixed‑income securities, and commodities. Thanks to a direct presence on most global exchanges and clearing houses, the offering provides a truly global service scope, ensuring seamless access to all major markets as well as a complete suite of clearing, settlement, and post‑trade functions.

The role supports this integrated operation, helping clients manage multi‑asset derivative workflows while leveraging BNP Paribas’s worldwide network and expertise.

In detail

• Provide day to day support for the DEC Clearing business, operations, and client services groups.
• Maintain and support client environments built on the UBIX architecture within a global team.
• Monitor production alerts, Triage, investigate, and resolve incidents within defined SLAs. Escalate complex issues to development, infrastructure, or third party vendors while keeping stakeholders informed.
• Perform new installations, apply upgrades, and deliver project work for assigned accounts.
• Act as the primary liaison between the business, development, Business Analysts, and FIS (the vendor), ensuring smooth coordination.
• Acquire deep knowledge of UBIX applications, 
• Conduct post incident reviews to identify underlying causes, deliver interim solutions, when possible, Document corrective actions and preventive measures
• Produce technical specifications, functional flow diagrams, and procedural documentation.
• Review, schedule, and validate production ready changes (patches, upgrades, configuration changes). Identify potential risks and issues, and support their mitigation to keep project milestones on track. Perform production deployments and post release verification. Guarantees that modifications do not disrupt market critical functions and comply with internal governance and regulator mandated change control policies.
• Liaise with external software providers, outsourcers for issue resolution and patch management.
• Identify and mitigate operational risks that could affect production stability
• Contribute to Business Continuity Planning (BCP) and Disaster Recovery (DR) testing for the supported applications
• Participate in retrospectives, suggest tooling enhancements (e.g., automation, monitoring, incident response). Stay current on industry best practices, emerging technologies, and security threats.
• Demonstrated ability to work effectively as part of a cross functional team, contributing actively and supporting colleagues to achieve shared goals.

Work conditions: 

• Standard office environment with a regular Monday to Friday schedule.
• Hybrid model of 2 remote days / 3 on site days.
• Core working hours: 09:00 – 17:00 EST.
• Late shift coverage - rotational: 12:00 – 21:00 EST.
• Additional remote hours may be needed outside regular business hours to support critical activities.

The strengths and skills that will help you succeed

• A recognized Bachelor’s degree (or the international equivalent) from an accredited university or college.
• Professional working proficiency in English language is required
• Minimum 5 years of hands on support experience with a middle office or back office platform in a financial services environment.
• UBIX application expertise – Strong functional and technical understanding of the UBIX platform.
• Financial market awareness – Knowledge of, or interest in, major market venues and clearing houses (CME Group, ICE, EUREX, OCC, SGX, etc.).
• Monitoring & Incident Management tools – Experience with Grafana, Nagios, Geneos, Dynatrace, ServiceNow, JIRA, and Git.
• Operating system & database fundamentals – Hands on knowledge of Linux/Windows servers and relational databases such as Oracle, DB2, PostgreSQL.
• Middleware – Familiarity with IBM WebSphere MQ (MQ Series) and network technologies used to support it.
• Scripting & automation – Proficiency in at least one of the following languages: Perl, Python, JavaScript, REXX, or VBScript.
• SQL & data analysis – Demonstrated ability to write and execute complex queries on large data sets; experience with Oracle, Sybase, and SQL Server.
• Troubleshooting & configuration – Practical experience with MQ Series, network connectivity, FIX/FIXML/FPML protocols, Citrix, and related middleware.
• Communication – Excellent verbal and written communication skills; able to convey technical concepts to both technical and non technical audiences.
• Organization & workload management – Highly organized, able to prioritize and manage a heavy workload in a fast paced, dynamic environment.

*Given the vast majority of our clients, both internal and external, are based outside of Quebec and Canada, specific language requirements may apply. Professional working proficiency in English language is required. 

What’s in it for you

In addition to competitive compensation, we offer flexible benefits including a family and spouse insurance program, a defined contribution pension plan and paid days for volunteering. Hybrid work arrangements are available for most positions. In-office presence is required a minimum of 3 days per week, one of which must be on a Monday and/or a Friday. BNP Paribas provides excellent training and personal development programs, as well as opportunities for career development within the company and internationally.

To find out more about our range of benefits, click here

What you need to know

Diversity, Equity and Inclusion (DE&I) at the heart of our commitments

• At BNP Paribas all employees are on an equal footing allowing us to create a work environment that values and respects people for their talents, skills and competences.
• BNP Paribas recruits, employs, trains, compensates and promotes regardless of race, religion, colour, national origin, sex, disability, age, and other protected status (Employment Equity Act and Canadian Human Right Act).
• To learn more about our DE&I commitments, click here

About us

BNP Paribas is the top bank in the European Union and a major international banking establishment. Present in 63 countries, with more than 180,000 employees, the bank holds key positions in several areas of banking and financial services.

BNP Paribas’ mission is to contribute to a responsible and sustainable economy by financing and advising its clients according to the highest ethical standards, while striving to respond to essential concerns in terms of the environment, regional development and social inclusion.

Since 1961, BNP Paribas has supported large Canadian companies and institutions in their business development by offering a full range of specialized financial services and investment products.

With over 1,400 employees, BNP Paribas in Canada continues to attract experts from diverse fields as well as ambitious young talent from around the world. We are proud to offer our employees a rewarding and international workplace where they can build their professional careers by honing their skills, meeting challenges and enriching their knowledge of the financial industry.

Our certifications and partnerships

• Montreal’s Top Employers 2025
• Canada’s Best Diversity Employers 2025
• Women in Governance  – Parity certified -  Platinum certification
• Pride at Work Canada
• Part of Les Affaires top 300 companies in Quebec
• Synclusiv
• Ready, Willing and Able 
• Autisme sans Limites 
• LinkedIn Top Companies 2024

Do you want to discover other BNP Paribas offers in Canada?

Click here: BNP Paribas in Canada | Our job offers

*** While the description above describes our ideal candidate, we encourage applicants to apply even if they do not fully meet the complete list of qualifications noted***