About BNP Paribas Group:

BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost 199 000 employees. The Group ranks highly in its three core areas of activity: Domestic Markets and International Financial Services (whose retail banking networks and financial services are grouped together under Retail Banking & Services) and Corporate & Institutional Banking, centred on corporate and institutional clients. The Group helps all of its clients (retail, associations, businesses, SMEs, large corporates and institutional) to implement their projects by providing them with services in financing, investment, savings and protection. In its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas enjoys leading positions in Europe, a strong presence in the Americas and has a solid and fast-growing network in the Asia/Pacific region.

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, a leading bank in Europe with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 6000 employees, to provide support and develop best-in-class solutions.

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, color, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

About Business line/Function :

BNP Paribas IT teams are providing infrastructure, development and production support services to all applications used worldwide by all business lines. There is a great variety of technologies and infrastructures from legacy systems to cutting edge Cloud technologies.

Within BNP Paribas Group IT, teams are organized in several divisions called “OPS” which are each responsible for a business line.

The current position is to be filled within a mutualized team covering 4 OPS:

·         French Retail Banking

·         Personal Finance

·         Payments

·         Group Functions.

These four business lines represent a significant part of BNP Paribas business.

This team is leveraging common tools and frameworks to provide standardized IT services to the business applications.

Job Title:

IT Engineer

Date:

May 2025

Department:

ISPL ITG WIN NOC Mumbai

Location:

Mumbai

Business Line / Function:

ITG Production

Reports to:

(Direct)

Grade: 

(if applicable)

(Functional)

ITG WIN NOC

Number of Direct Reports:

Directorship / Registration:

NA

Position Purpose

The main activities of the Network engineer- NOC is to manage remote network management services across different domains of network. The network services would mainly include support on WAN, LAN, Wi-Fi and MPLS technologies. It includes support on Routers, Switches, Firewall, Proxies, IPAM, Load Balancers.

One will assist the team ensuring effective service management to meet service-level agreements and control costs.

Responsibilities

Direct Responsibilities

-       NOC experience, must be ready to work in 24*7 environment

-       BAU Support Operations

-       CCNA training is expected, certification is desirable.

-       Technical knowledge on MPLS, Routing and switching protocols, Experience with Zabbix, Service NOW is desirable.

-       Conceptual knowledge of ADVA, Proxy, Firewall, load balancers, DNS, DHCP.

-       Coordinates root cause analysis for all day-to-day technical issues in client environments and establish recovery and prevention processes.

-       Coordinates with onshore teams; interface with customers, vendors and partners for issue resolution.

-       Assists the Team Leads/Delivery Manager in maintaining SLA adherence.

-       Defines, implements and enforces standards and understands exception handling.

-       Proposes solution alternatives, provide impact analysis for any technical changes.

Contributing Responsibilities

·         Contribute to improving the quality of service by proposing improvements

·         Contribute to the acquisition by ISPL team of new skills & knowledge to expand its scope

·         Help build team spirit and integrate into BNP Paribas culture

Technical & Behavioral Competencies

-       Minimum 16 years of education required

-       3 to 7 years of work experience required, minimum 3 years of relevant work experience required

-       Basic skills in implementation and administration of MPLS, Local Area Networks, Wide Area Networks and network security (VLANs, VPNs) and Network Products - Routers, Switches, Firewalls, Proxies, Load Balancers, Voice Gateways, Unified Communication Devices; strong knowledge of static/dynamic routing protocols(EIGRP/OSPF/BGP/ISIS), transports (Internet/MPLS/VPLS) is expected.

-       Experience with one or more of Infoblox Net-MRI, Service NOW, CA Spectrum, Zabbix.

-       Experience in configuring and troubleshooting Firewalls (Checkpoint, Fortinet, etc.)

-       Trouble shooting skills to identify faults and ensure timely repairs.

-       Experience in administration and troubleshooting of IPAM systems – DNS/DHCP/NTP (Infoblox)

-       Experience in network security, load balancers and Unified Communications Devices (voice/Datacom/wireless)

-       Skills in installation, configuration and troubleshooting of local area and wide area networks using Cisco hardware, leased lines / IPsec VPNs and MPLS.

Specific Qualifications (if required)

-       B.E or Equivalent

-       CCNA (Routing & Switching)

-       ITIL V3 Foundation desirable

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Ability to collaborate / Teamwork

Attention to detail / rigor

Ability to deliver / Results driven

Ability to share / pass on knowledge

Transversal Skills: (Please select up to 5 skills)

Ability to understand, explain and support change

Ability to inspire others & generate people's commitment

Analytical Ability

Ability to develop others & improve their skills

Choose an item.

Education Level: 

 Bachelor Degree or equivalent

Experience Level

At least 3 years

Other/Specific Qualifications (if required)

Good communication

Compliance with procedures

To be focus

To be proactive