About BNP Paribas Group:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

About BNP Paribas Group:

 BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

About Business line/Function:

CIB Client Engagement and Financial Security IT having focus on applications servicing Client Lifecycle management, Due Diligence /KYC, Customer Relation Management, Service Request Management, Referential, Transaction monitoring, Data & Document Platform.  

Landscape includes projects that are a mix of established and some under transition to new platforms, custom developed as well as commercial products. Teams are in EUR, NA, India working in a distributed mode following Agile practices, CI-CD DevSecOps Practices with focus on Automation Testing coverage, monitoring tools, observability

Job Title:

Business Manager 

Date:

Department:

CIB Client Engagement and Financial Security

Location:

Mumbai (NKP)

Business Line / Function:

CIO Office

Reports to:

(Direct)

Grade: 

(if applicable)

(Functional)

Number of Direct Reports:

0

Directorship / Registration:

NA

Position Purpose

Business Management Role for CEFS IT CIO Office in Mumbai

Responsibilities

Direct Responsibilities

§  In charge of financial topics related to CEFS IT teams 

§  Maintain Budget Pack, Define and submit budget projections, drive budget transfers, financial management & reporting, T&E follow-up for the CEFS IT teams, Cost center expense tracking/ cost reviews monthly.

§  Analysis of gaps between Actuals/ Budget for Financials/ Efficiencies

§  Ensure quality and consistency of data as well as performance control for offshore across the tools used for Project Office (Clarity), finance, procurement etc.

§  Maintain Clarity tool up to date and ensure quality of information, maintenance of project structure, On-boarding new joiners, managing headcount departures, Control and update of headcount phasing, Requests for cost ADDALA, hierarchy changes and charge code creation

§  Resource management: Block-leave compliance, mandatory trainings, people information management, timesheet compliance etc.

§  ISPL invoicing process and charge-back, Management of financials (e.g., prepare invoices, ensure financial integrity of data, payment follow-up)

§  Coordinate with different ISPL teams like SLA, Finance, Project office, OPC etc. for CEFS IT activities and governance pack creation

§  Create, update and maintain a repository of documentations 

§  SPOC for IT Governance initiatives, Provide governance support to all the teams in CEFS IT.

§  Formalize a communication structure, templates and guidelines for effective communication with internal and external clients.

§  Generate monthly reports and distribute the same to the internal stakeholders

§  Develop databases for collecting and maintenance of data

§  Attend stakeholder meetings, record minutes & follow-up action items to ensure closure of pending action items

§  Perform complex data analysis and create power point presentations to present the data in the form of charts, graphs etc

§  Support the team in ad hoc PMO activities

§  Act as control function with regular review of organization KPIs (e.g. Cost/FTE, Contractor Ratio, Contractor internalization, recruitment, T&E consumption, Direct cost variance, Consultancy Cost, Core/Non-Core) & raise alerts in advance in case of issues 

·         Acts on behalf of, and by delegation of Department head who remain fully responsible for the department BC Plans.

·         Responsible for designing, maintaining and organizing BCM documentations (BIA, BC Plan, Call Tree list etc.) and testing of BC Plans and solutions (BCP testing, Call tree testing, participation in various level BCP & DR testing)

·         Organizing an appropriate business response for your department upon confirmed crisis scenario by mobilizing the recovery teams and communicating relevant instructions, and providing regular status updates on business recovery to the BC Manager

The candidate must be able to demonstrate the key competencies detailed below to the standard required for the role.

Technical & Behavioral Competencies

ü  Strong understanding of project management & change management principles.

ü  Competent in Microsoft Excel to build / develop spreadsheets and build data models/ data analysis

ü  Experience in creating presentations with an eye for detail & accuracy

ü  Project management training / certification desired.

ü  Strong written and verbal communication skills

ü  Good communication and co-ordination skills.

Secondary Skills:

ü  Tools: Clarity, Jira, Beeline

ü  Knowledge of the business management function in IT industry

Specific Qualifications (if required)

• Educational Qualifications: CA/CFA/B. Sc./M.B.A (Finance) or equivalent
• Preferred Certifications / Affiliations:

-       Certifications in Project Management

-       PMP/Prince2 Certifications

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Decision Making

Ability to collaborate / Teamwork

Attention to detail / rigor

Communication skills - oral & written

Transversal Skills: (Please select up to 5 skills)

Ability to anticipate business / strategic evolution

Ability to manage / facilitate a meeting, seminar, committee, training…

Ability to inspire others & generate people's commitment

Ability to develop and adapt a process 

Ability to understand, explain and support change

Education Level: 

 Bachelor Degree or equivalent

Experience Level

At least 10 years

Other/Specific Qualifications (if required)