About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

About BNP Paribas Group:

 BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

About Business line/Function:

ISPL Compliance Hub is focused to protect the reputation of the Group and effectively manage risk across all business areas by providing support to various Compliance functions. At present, the department is broadly organized into divisions, which embed into the areas they support to provide services for Global Compliance Training, Capital Markets Surveillance, Electronic Communication Surveillance, Compliance Migrations Co-Ordination, Personal Account Dealing, MIS and Projects support. The team works closely with business partners in CIB and the wider group

 Title:

Business Analyst - Digital Project Support

Date:

17 Feb 2026

Department:

India Compliance COE

Location:

Mumbai

Business Line / Function:

India Compliance CoE - Digital Project Support

Reports to:

(Direct)

Grade: 

(if applicable)

Associate

(Functional)

Number of Direct Reports:

NA

Directorship / Registration:

NA

Position Purpose

We are looking for an enthusiastic Business Analyst, to be based in Mumbai. 

The role of the BA is to provide support, implementation and industrialisation of Digital initiatives across business lines and is responsible for troubleshooting in their area of responsibility. Evaluates risks and ensures the viability, usability and durability of the digital solution. Strong understanding of advanced technology used in AI and RPA domain, working in Compliance domains, stakeholder management will be key drivers for the role. This is an IC (individual Contributor) role.

Other Responsibilities

Support in preparing & distributing KPI, reports, dashboards and process metrics 

Responsibilities

Direct Responsibilities

• Perform assessment of use cases and processes across various locations & business lines and assess whether the processes are a suitable candidates for automation using AI and/or RPA technologies.
• Contribute as an individual contributor (BA) in assigned Robotic and AI projects, liaise with functional and Business heads to build solutions and deliver solutions end to end. 
• Analyse feasibility, manage priorities, liaise with diverse range of participants form Technology, Functions and business lines

·       Support in Formulating solutions and draft functional specifications. 

• Effective and timely communication of project status, development progress among all project participants. Updates on actions and follow up with dev. / cross functional teams
• Engage, initiate and oversee UAT testing and signoff process for the projects undertaken.
• Support the change management of the processes with the onshore teams including risk mitigation
• Provide support post go live and work towards replicability of proven solutions
• Be able to bring objectivity to the review of latest technologies and analyse the cost implications, scalability and regulatory requirements while implementing new technology (e.g. machine learning, AI, blockchain and their relevance to compliance processes)

• Contributing Responsibilities
• Stay up to date with projects assigned to self and Local team, Manage Stakeholder expectations w.r.t Projects support, Planning and communication. Ensure RPA governance framework is adhered to by the team.

·       Keep close contact with your clients, which enables you to identify, analyse and document their requirements and complaints

• Deliver appropriate reporting content, KPI metrics to beneficiary and Local management, with continuity of reporting and transparency on actions as per agreed KPI
• Efficient tracking of Project progress, feasibility assessments, efficiency analysis, solution design and implementation plan.
• Proactively communicate with ISPL Management and on-shore users in case of issues or other related topics.
• Support in drafting and communicating - BRDs, Solution Design Documents, Operating procedures, KPIs, workflows, PPTs and promotional presentations.

Technical & Behavioral Competencies

• Experience in business analysis and project management. Experience in IT projects is preferred. Experience of managing RPA projects and a strong advantage for candidates with AI knowledge.
• Ability to collaborate effectively with global stakeholders, end users and cross-functional teams
• Project management skills, Organizational and presentation skills
• Able to work independently on assigned projects with limited supervision and also support/ monitor team assignments.
• Able to make informed decisions on a wide range of complex business ideas and technical issues.
• Experience in Compliance disciplines or banking or FinTech domains with an exposure to banking products and systems will be very useful.
• Knowledge of latest technologies including machine learning and cognitive computing technologies, AI, Data analysis tools, SDLC and Agile methodologies will be preferred.
• Experience working within a project team (as BA and PM) in a Global matrix environment will be a valued addition.

Specific Qualifications (if required)

• Bachelor’s Degree in Information Technology / Computer Science or suitable relevant experience justifying the fitment
• Overall 5+ years’ experience and relevant years of experience in digital and transformation projects (RPA, AI, Machine Learning, LLM, Python automations, etc.) 
• Knowledge of Business intelligence tools, RPA platforms, Python, JIRA, Tableau, PowerBI, MS Visio, MS Office/365 and other similar tools used in Project management is desirable.
• Exposure and understanding of compliance processes such as Professional Ethics, Market integrity, Trade surveillance, AML & CTF, Sanctions, etc. is a great value addition
• Self-driven, working knowledge of compliance control framework and Risk methodologies.
• Professional training and Certification on Banking and Financial products, product development, AI, RPA and Machine Learning will be an added advantage

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Ability to collaborate / Teamwork

Creativity & Innovation / Problem solving

Attention to detail / rigor

Communication skills - oral & written

Transversal Skills: (Please select up to 5 skills)

Ability to understand, explain and support change

Ability to anticipate business / strategic evolution

Ability to manage / facilitate a meeting, seminar, committee, training…

Ability to develop and leverage networks

Ability to manage a project

Education Level: 

 Bachelor Degree or equivalent

Experience Level

At least 3 years

Other/Specific Qualifications (if required)

Certifications and learning in the domain