About BNP Paribas Group:

BNP Paribas is a leading bank in Europe with an international reach. It has a presence in 71 countries, with approximately 199,000 employees. The Group has key positions in its three main activities: Domestic Markets and International Financial Services (whose retail-banking networks and financial services are covered by Retail Banking & Services) and Corporate & Institutional Banking, which serves two client franchises: corporate clients and institutional investors. The Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporate and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance.

About BNP Paribas Solutions Philippines Branch:

Established in 2024, BNP Paribas Solutions Philippines Branch is a branch of BNP Paribas Group, a leading bank in Europe with an international reach. We provide support services. back-office operations services related to or which further the accomplishment of the corporation’s investment services, banking transaction processing, and equity investment. 

Commitment to Diversity and Inclusion:

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind, and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, color, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

About Business line/Function:

GPCO (Global Payments & Cash Operations) Team is a cash management-processing center, operating from Manila. The team supports a full range of payment services (Domestic and International products) across APAC regions

Position Purpose

To manage, monitor and control transaction processing for Domestic Payments across APAC with the objective to facilitate smooth functioning of Operations Objectives of BNPP ISPL/BSPB for all the sites handled.

Responsibilities

Direct Responsibilities

• Operations Management: Supervise processing of DOM TEAM to ensure transactions are accurate, as per the prescribed service delivery standards and as per the SLA with the sites.
• Operations Risk Management: Maintain control over outstanding and unreconciled entries. Implement and monitor control plans and pay attention to risk related areas in operations.
• Compliance: Ensure adherence to internal guidelines, compliance, screening, legal and regulatory aspects by the team members.

Contributing Responsibilities

• OPC: Contribute to the Operations Permanent Control framework
• Customer Service: Monitor turnaround times, and operational efficiency. Resolve customer complaints and queries.
• Client Relationship Management: Support MO to address ultimate client needs and resolve customer complaints if any.
• Information Management: Supervise preparation and submission of MIS and reports to management as required and disseminate information to the Team.

“Anti-Money Laundering / Financial Sanctions (“AML/FS”) related duties: Operations are an integral part of the control framework including for AML/FS topics. In that respect, in performing your role you are expected to ensure adherence to AML/FS-related Group Policies and execution of associated operational controls, and to promptly escalate any resulting hit for analysis and decision to the relevant authority.”

Technical & Behavioral Competencies

Technical Competencies Required:

• Knowledge of preprocessing & processing of Remittance & Payments transactions.
• Familiarity with Computer applications, MS Office, Business Objects etc.
• Familiarity with Back Office Operations, Processes and systems.
• Knowledge on various regulations connected with Banking Operations.
• Operational Risk awareness
• Knowledge on Banking Law & Practice
• Product Knowledge on Cash Management

Behavioral Competencies Required:

• Communications Skills
• Networking & Logistics Management
• Interpersonal & Team Building Skills
• Results Driven
• Taking Initiative and Risk Management Skills
• Client Focus and Decision Making Skills