About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

About BNP Paribas Group:

 BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

About Business line/Function:

The Server Infrastructure team is responsible for supervising, monitoring and developing the Server of the regional Hub of BNP Paribas in the India region, liaising with BNP Paribas Head Offices where all major banking applications are hosted. Server Team activities plays a major role in the structure of processes that govern decision making around IT investment, client and suppliers relationships, project management.

Job Title:

CoreOS Windows Team Engineer

Date:

Sept 2024

Department:

ITIP – Digital Platforms

Location:

Bangalore

Business Line / Function:

IT Production

Reports to:

(Direct)

Grade: 

(if applicable)

Tech Lead

(Functional)

Number of Direct Reports:

NA

Directorship / Registration:

NA

Position Purpose

The principle objective of this position is to architect and provide expert level support and strategy for the production Windows server, Citrix & virtualization environment. Maintain proactive performance monitoring of the environment utilizing specific monitoring tools. Play an active role in the day-to-day support activities, administration and projects associated with windows infrastructure/applications and maintain all the Windows servers.

Responsibilities

Direct Responsibilities

• Provide 24/7/365 primary support of Citrix CVAD administration, troubleshooting and knowledge of the product

• Proficiency in Netscaler Client implementation and support.

• Level 3 experience in designing, deployment and troubleshooting an enterprise implementing and supporting       

    XenApp, XenDesktop infrastructure Provisioning Services

• Excellent understanding of NetScaler features and deployment scenarios

• Proactively monitor all Citrix systems utilizing BNP Paribas standard tools.

• Certifications in Citrix and relevant technologies are a plus

• Good knowledge of Windows OS (2022/2019) Administration and technologies such as Domains, DNS, Registries, DHCP/WINS. 

• Strong knowledge of Active Directory, Group Policy and GPO management

• Strong knowledge of performance management and capacity planning. 

• Proficiency in automation and scripting, particularly with PowerShell, Python or other scripting languages/skills 

• Good working knowledge of networking functions (i.e. function of TCP/IP, SNMP) subnetting and routing. 

• Good communication and interpersonal skills 

• Service oriented, positive, committed and enthusiastic team player. 

• Will be required to work weekends & on an On-Call rotation 24*7 

• Proficient in English.

Contributing Responsibilities

• Degree in Information Systems 

• 12+ years of experience in Linux/ UNIX environment within the financial services industry 

• Expert knowledge of Linux Redhat/Ubuntu/Debian administration skills (Linux VDA)

• Good knowledge of Artifactory, PHP, JAVA script and CI/CD tools (Jenkins) skills

• Good knowledge of Ansible playbooks management (YAML) / Ansible Tower skills

• Good programming skills with GIT/Bitbucket repository management

• Good knowledge of system performance and monitoring tools such as Dynatrace, Dell OME

Technical & Behavioral Competencies

•  At least 12+ years of technical experience in Citrix Technologies:

o    Citrix CVAD

o    Citrix Netscaler

• Responsible for supporting a trading environment consisting of Windows 2016/2019/2022 servers & to be actively involved in the planning & implementation of new projects. 

• Provide support for CITRIX Xenapp /Xendesktop environment & be involved in the upgrade projects. 

• Proactively monitor virtual environment for capacity, stress, risk and workload and take necessary remediation steps 

• Strong technical skills in virtualization, networking, and security, with a deep understanding of Citrix architecture, deployment, and management.

• Experience with Citrix monitoring and management tools, including Citrix Director, Citrix Studio

• Relevant certifications such as Citrix Certified Professional (CCP-V), Citrix Certified Expert (CCE-V), or equivalent are highly desirable.

• Interface with Vendors and Internal Global Teams to ensure the environment conforms to the current standards. • Manage Business Continuance in relation to Disaster Recovery. 

• Maintain System high reliability, availability and resiliency levels. 

• Provide 1st, 2nd and 3rd Level Support for the production Environments 

• Ability to work independently and as part of a remote team, demonstrating flexibility and adaptability.

• Perform system upgrades and mandatory security/OS patching. 

• Liaise with application support teams to gather requirements, design, and deploy standard systems 

• Project implementation for all business lines. 

• Provide 24*7 On call support based on rotation within the team 

• Perform thorough morning checks on all critical applications using existing tools or scripts. 

• Strictly abide and follow the company policy and procedures pertaining to change and incident management. 

• Responsible for ensuring that all systems are deployed consistent with group standards and best practices. 

• Incident and Problem management: take ownership and work with team to resolve production related issues. Classification : Internal 

• Follow groups standard security practices within the environment. 

• Maintain an accurate and current inventor 

Specific Qualifications (if required)

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Ability to collaborate / Teamwork

Communication skills - oral & written

Client focused

Critical thinking

Transversal Skills: (Please select up to 5 skills)

Ability to understand, explain and support change

Ability to develop and adapt a process 

Ability to manage a project

Analytical Ability

Choose an item.

Education Level: 

 Bachelor Degree or equivalent

Experience Level

At least 12 years

Other/Specific Qualifications (if required)