Position Purpose

Within CIB Japan, Client Engagement & Protection (CEP) is a key enabler to support Front Office Coverage (FIC, Corporates) and Business Lines (Global Markets, Global Banking) through 3 main pillars: 

1. End-to-End KYC Coordination: driving KYC lifecycle through onboarding and recertification, directly collecting required documentation from clients and explaining the requirements (local and global).
2. KYC Operations: managing and processing the KYC value chain onshore/offshore (ISPL) for CIB Japan clients, ensuring production and planning, as well as monitoring of productivity of the value chain.
3. Referential: opening of accounts, managing client implementation and reliability of static data for CIB Japan clients, managing specific processes (change requests, audit confirmations etc).

The Team Lead of CEP Referential will manage the Team and also be involved in operations production.

Function: Client Engagement & Protection

Fire Wall Classification: Double Hat

Chinese Wall Classification: Public

Key Responsibilities

Static Data

• Understand System Architecture in BNPP Japan Platform and document through Standatrd Operating Procedures and Training the data flow of BNPP.
• Set up and maintain data integrity of client static data in BNPP System Environment.
• Validate requests properly to ensure necessary information is obtained to set/up maintain static in the various platforms.
• Enhance and perform 1st & 2nd level control for referential data.
• Review dormant, expired, static and reduce unnecessary data
• Understands the setting up of relevant data field’s and potential impact of each fields to downstream.
• Is able to describe business requirements to IT group in case there are new type of clients.
• Understands the urgency of requests and process and prioritize task accordingly.
• Supervise outsourced activities properly and escalate any risk to management.
• Generation of bank statements & Audit Request for clients.
• Handle Client queries / complaints in an appropriate manner and comply with BNPP Code of Conduct.

Regulatory & In House Reporting

• Create and submit regulatory reports for Ginko and Shoken to regulators.
• Perform necessary trend analysis and when there are abnormality in figures and results in Regulatory reports escalate appropriately
• Understands purpose of reports from regulators perspectives and when required respond to ad‐hoc queries (such FIEL).
• Check regulatory updates and assess the impact to regulatory reporting.

Contributions

• To contribute to the implementation of operational permanent control policies and procedures in day-to-day business activities with business line and regional referential team.
• To comply with regulatory requirements and internal guidelines.
• To contribute to the reporting of all incidents according to the Incident Management System.
• To show accurate and quick analytical skills, as well as, negotiation skills for improving the static team’s quality.

KYD Culture         

Follow trainings about Data Quality and Data Integrity in order to spread « Know Your Data » culture