Job Title: Expert Fraud Analyst

Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues 

Hours: Full time, Permanent

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A bit about us: 

At BNP Paribas Personal Finance, we are proud to be part of a global banking group. Our mission is simple: to provide straightforward consumer finance solutions that empower customers to make responsible financial decisions. We partner with some of the UK’s most well-known retailers and brands to help their customers finance purchases in a responsible way.

The Role:

The role of an Expert Fraud Analyst is to help minimise the company’s exposure of fraud through the introduction of tactical and strategic fraud initiatives

Key Responsibilities: 

• Support the Fraud Detection Manager by developing and maintaining fraud prevention policies, procedures, and system rules across all products.
• Monitor fraud levels, benchmark against industry standards, and provide regular KPI reports, insights, and recommendations to management.
• Liaise daily with operations teams to ensure alignment between fraud policies and procedures, and to address emerging fraud trends.
• Conduct ad-hoc investigations into potential internal or retailer fraud and ensure compliance through spot checks and audits.
• Utilise and understand fraud prevention and operational systems to identify areas of risk and improve fraud detection effectiveness.

Skills & Attributes:

• Substantial experience in the Personal Finance industry and a background in analytical roles, with a proactive approach to sharing knowledge and mentoring others.
• Strong analytical and problem-solving skills with excellent attention to detail and the ability to make informed decisions using available data.
• Highly PC literate with experience using SAS and Access to analyse data and improve operational performance.
• Skilled in fraud detection systems, including programming Falcon case creation, trans memory rules, and understanding various fraud types.
• Confident communicator with the ability to liaise and influence stakeholders at all levels and collaborate effectively across departments.
• Self-motivated and adaptable, with strong organisational skills and a flexible approach to tasks and team collaboration.
• Substantial experience in the Personal Finance industry and a background in analytical roles, with a proactive approach to sharing knowledge and mentoring others.

What’s in it for you?

Joining BNP Paribas Personal Finance means becoming part of a Top Employer UK dedicated to making a difference to the lives of our customers. Along with a fulfilling career, you'll be able to enjoy a benefits package which you can tailor to your lifestyle and needs, with key highlights including; 

• Competitive salary and a contributory pension scheme
• Access to our Health Cash Plan Scheme
• A multi-award-winning flexible benefits platform offering life insurance, private medical insurance, or lifestyle benefits that include discounts on dining, cinema, and days out
• The opportunity to buy and sell holidays, giving you even more control over your work-life balance

Could this be you? 

Making a positive impact is at the heart of everything we do – whether for our colleagues, customers, partners, or the community. We live by our values: We’re positive, we’re brave, and we own it. We believe a positive attitude and a passion for making things happen matter most. Don’t let confidence hold you back – there’s no such thing as a ‘perfect’ candidate. If you meet 75% of the requirements for this role, we want to hear from you! Whether you're considering a career change or exploring a sector jump, we welcome applicants with transferable skills.

Apply now to express your interest and discover how you can make a meaningful contribution to our dynamic team.

To learn more about careers at BNP Paribas Personal Finance UK, visit our website: https://www.bnpparibas-pf.co.uk/careers.

Equal Opportunities Disclaimer

BNP Paribas Personal Finance promotes equality of opportunity and is committed to ensure that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.