CONTROL AND GOVERNANCE OFFICER

Who are we?

Solid reputation, passionate individuals, and endless opportunities. That's SE.T – the BNP Paribas Personal Finance South Europe Technologies Shared Service Center (SSC).

Our consistent track record of services delivery means comfort for our customers and opportunities for our employees. 

You will find SE.T to be full of energy and an Inclusive Workplace in which you truly can make a difference.

We are the IT, Data, and Operations SSC of BNP Paribas Personal Finance. We deliver solutions to entities worldwide, including Cetelem, specializing in financial partnerships with major retailers, consumer goods companies, and car dealerships.

Our services include:

• Applications Management
•  IT Risks & Cybersecurity
• Platforms Management
• Data Analytics & AI
• Operations

We are based in Spain (Madrid) and Portugal (Lisbon, Porto), with 240+ employees skilled in various technologies and operational roles.
 
About the job 
We are currently seeking a Control and Governance Officer to coordinate the 1st Line of Defense of the Permanent Control framework within South Europe Technologies Shared Service Center, ensuring operational risks are covered by a robust and sustainable control framework.
 
Mission
The Control and Governance Officer supervises and monitors the LOD1 permanent control framework, in the areas of ICT, Data and Operations, recommending improvements where necessary. The role involves supporting local business functions, ensuring risks are identified, assessed, and mitigated through periodic Risk and Control Self-Assessments, and ensuring a proper governance and the spread of a culture of risk awareness. The officer escalates alerts to the Management and ensures operational risks are properly addressed.
 
Responsibilities
Risk and Control:

• Analyze and assess the processes and risks in the organization with focus on (ICT, operations and Data)
• Coordinate and execute generic controls based on evidence provided by the different areas
• Identify risks and build action plans to mitigate them and follow-up the implementation with each area
• Ensure operational incidents are reported, escalated, and analyzed to define corrective measures
• Providing acculturation and training across the company to deploy operational risk management procedures and it risk requirements
• Coordinate validation processes for new products/activities/processes or relevant changes in the existing ones
• Actively contribute to the Third-Party Risk Management activities

Governance (focused IT, Data and Operations):

• Ensure deployment and transposition of Group and Central procedures and its implementation with the process owners.
• Organize IT governance committees and coordinate activities related to IT governance.

Skills  

Behavioral

• Organization and autonomy.
• Critical thinking and proactivity.
• Communication skills.
• Collaboration and teamwork.

Transversal Skills

• Analytical thinking, networking, project management.

Core Business Competencies

• Expertise, at least of 1 year, in general control execution and internal audit (IT, Data, Operations).
• Strong knowledge of Excel and PowerPoint.

Language Proficiency

• Fluent in English (at least, B2)
• Other European languages are a plus

Our Culture

We develop business solutions for BNP Paribas Group entities, maintaining a high level of service and providing added value to our clients. Our inclusive, multicultural environment fosters career development through training, internal mobility, and flexible work schedules. We embrace hybrid working and offer a range of benefits.

Benefits

• Career development, training programs, and internal mobility
• Diversity and inclusion initiatives, including employee communities like PRIDE and MixCity
• Corporate volunteering programs and flexible compensation
• 31 vacation days and a hybrid work model

Diversity & Inclusion Commitment

We are committed to equal opportunity employment and fostering diversity to increase performance and productivity. We strive to reflect society and uphold BNP Paribas Group's values.