BGL BNP Paribas is one of the largest banks in Luxembourg and part of the BNP Paribas Group. 

It offers an especially wide range of financial products and bancassurance solutions to individuals, professionals, businesses and private banking clients. 

In 2024, BGL BNP Paribas was named “Best Bank in Luxembourg” by Euromoney and in 2025, for the 10th consecutive year, was awarded the “Top Employer Luxembourg” certification, in recognition of the excellent working conditions offered to its employees.

As part of its development, we are looking for a:

BSO CCS Cash Clearing & Settlement Manager (H/F)

WHAT’S YOUR DAY-TO-DAY MISSION?

• Organize, coordinate and control the activities under responsibilities, i.e. Cash Clearing and Settlement.
• Ensure a high-quality level of services provided to clients, in a secured operational environment, and promoting BNP’s’values.
•  Ensure the management of the teams based in Luxembourg.
• Contribute to the monitoring of transactions in the context of the fight against money laundering, terrorist financing and corruption and compliance with sanctions / embargoes
• Ensure that governance (regular Conference calls or visits) is in place with the Dual and Hub in order to monitor the delegated BAU activity and escalate any service or processing issues.
• Lead and ensure completion of all Cash and Settlement activities. This includes and is not limited to, the review and update of RCSA annual review (or other risk assessment), the implementation & monitoring of KPI , the update and monitoring of the General Control plans, procedures and the monitoring and oversight of outsourcing activities. With the support of the Outsourcing coordinator & correspondent, ensure proper completion of the oversight activities by participating to BMC and ensuring that oversight documentations (agenda, action logs, reports from outsourcing team …) are appropriate and received on time. 

Support for daily activities

• Guarantee the quality and timetable for processing operations and ensure day-to-day tasks are processed with quality and a high level of service, by organising, checking and coordinating the different tasks.
• Plan the daily work of the team and define goals.
• Support the team on the tasks, solve escalating issues and report incidences.
• Carry out management reports and ensure that activity- and team-related subjects are escalated.
• Prepare user guides for the activity.

Career and People Development

• Coordinate the recruitment process with HR, from need identification and interview to validation of profile.
• Define and monitor team training plan.
• Ensure new team members welcome and integration in the teams, monitoring training and evolution, sharing feedback with direct manager and/or HR, when appropriate.
• Manage people accordingly to their skills and with purpose of continuous improvement, sponsoring initiatives and learning increase.
• Foster people growth within the team or in the company
• Define objectives for the year and perform regular objective review with each staff member to align performance with objectives.
• Share team performance assessment with the management to facilitate the compensation review process.
• Team organisation for the day-to day;
• Organize and schedule team meetings
• Manage staff holidays and absences

Client relationship

• Deal with client issues escalated by the team and share it with management when appropriate.
• Stimulate client focus and ensure that SLAs are respected.
• Liaise with other internal BNP teams.
• Ensure collaboration between Luxembourg and Dual operational teams.

Risk control and supervision

• Monitor activity progress against the goals and take appropriate corrective action as and when it is required.
• Control and ensure the daily, weekly and monthly tasks.
• Disseminate and control the application of new procedures.
• Ensure the first level of control on team activity and share results with management. Ensure that a governance (regular conference calls or visits) is in place with the Dual or HUB in order to monitor the delegated BAU activity and escalate any service or processing issues.

Reports (RCSA, Control plans) and KPIs

• Suggest KPIs creation related to own activity and staff.
• Perform the necessary reports and statistics relating to the work and the team.

Business development

• Identify or sponsor with team members the identification of possible improvements on activity and procedures, reporting it to management.
• Respect the norms and standards of BNP .
• Perform tasks or/and participate in projects needed for the efficient achievement of BNP objectives.
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ARE YOU OUR FUTURE Cash and Settlement manager 

Professional experience and/or degree

Behavioural skills 

• Ability to collaborate.
• Ability to work on autonomy.
• Communication Skills - Oral & Written
• Critical Thinking
• Ability to Synthetise/Simplify
• Proactivity

Transversal skills

• Ability to understand, explain and manage change
• Analytical skills
• Ability to develop and adapt a process

Language skills

• Good level of English (mandatory)
• Another European language considered as an advantage.

In a changingworld, diversity, equity and inclusion are key values for the well-being andperformance of teams. At BNP Paribas, we want to welcome and retain all talentswithout distinction: this is how, together, we will build the innovative,responsible and sustainable finance of tomorrow.