The mission of RISK function is to provide Senior Management of the Group and of the Operating Divisions with full transparency and dynamic analysis of the risks and clients managed by the various operating divisions: Corporate and Institutional Banking (CIB), Retail Banking, Investment & Protection Services (IPS). 

The scope of the RISK function within CIB in London is: 

• Market and Liquidity risks: covering the CIB capital markets activities, ALM Treasury as well as the IPS Business Units, 
• Counterparty risks: covering all counterparty risks arising from derivative and repo transactions, 
• Credit risks: credit analysis and approval for Financial Institutions Sovereigns, Wealth Management clients and other IPS private clients, 
• Insurance risks: risks generated by Insurance activities

The RISK function contributes to the definition of the Group’s risk appetite, its risk decision making process and the optimisation of capital allocation to support the development of the Operating Divisions. 

The RISK Systems team is part of RISK Global Services, whose mission includes providing the bank with a comprehensive capital markets risk system used to calculate market and counterparty risk capital figures using advanced methods and to support the needs of users for risk analysis, risk reporting and the credit process. 

About the job

To perform the Service Reliability Engineer role for the RISK Citizen Development Services Framework. The responsibilities of the role include: 

Anticipate and keep under control the Service Level Objectives, risks and impacts of the active services related to operations within the scope of the RISK Citizen Development Services Framework

Your Main Activities Are

The Service Reliability Engineer will be accountable for some or all of the following activities: 

• Maintenance of service level objectives 
• Working closely with development teams to be aware of planned changes and to anticipate their impacts on production 
• Design, build, test and continuous improvement of monitoring and alerting frameworks 
• Support the scalability of the infrastructure by working closely with infrastructure and development teams 
• Manage security and obsolescence of platforms 
• Creating user guides and operating procedures 

Profile and Skills to success 

Knowledge:

• Strong knowledge of operations of enterprise micro-services architectures 

• Knowledge of risk management practices in financial institutions beneficial 

Business Skills: 

• IT / Business Relationship 
• Production Operation Steering 
• IT Development 
• IT Infrastructure 
• IT Risk and Cybersecurity 

Behavioural Skills: 

• Creativity & Innovation / Problem solving 
• Ability to collaborate / Teamwork 
• Client focused 
• Ability to deliver / Results driven 

Transversal Skills: 

• Analytical Ability 
• Ability to set up relevant performance indicators 
• Ability to develop and adapt a process 
• Languages: English is essential. French is beneficial. 

Tools – Methodologies - Technologies: 

• Agile SDLC – particularly at large scale 
• DevOps 
• SQL, Python, shell, Yaml 
• Linux RHEL, Docker, Kubernetes, Openshift 
• Dynatrace, Splunk, ELK 
• Ansible, Git, Jenkins (CI/CD) 
• ServiceNow 
• Cloud Infrastructure and application management tools 

Experience 

• Proven experience in the working with operational and development teams to evolve service quality 
• Experience in the transition of IT deliveries from development into operations. 
• Proven experience in development of operational monitoring frameworks for cloud based micro-service architectures 
• Proven experience in definition desktop operating procedures for L1/L2 support analysts.

#LI-Hybrid 

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group's 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach 

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

• Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines; 
• Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
• Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment 

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.