About BNP Paribas Group:

BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost 199 000 employees. The Group ranks highly in its three core areas of activity: Domestic Markets and International Financial Services (whose retail banking networks, and financial services are grouped together under Retail Banking & Services) and Corporate & Institutional Banking, centred on corporate and institutional clients. The Group helps all its clients (retail, associations, businesses, SMEs, large corporate and institutional) to implement their projects by providing them with services in financing, investment, savings and protection. In its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas enjoys leading positions in Europe, a strong presence in the Americas and has a solid and fast-growing network in the Asia/Pacific region.

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, a leading bank in Europe with an international reach. With delivery centers located in Bengaluru, Chennai, and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 6000 employees, to provide support and develop best-in-class solutions.

About Business line/Function:

BNP Paribas IT teams are providing infrastructure, development and production support services to all applications used worldwide by all business lines. There is a great variety of technologies and infrastructures from legacy systems to cutting edge Cloud technologies.

Within BNP Paribas Group IT, teams are organized in several divisions called “APS” which are each responsible for a business line.

·         French Retail Banking

·         Personal Finance

·         Payments

·         Group Functions.

The current position is to be filled within Personal Finance APS team.

CTO Personal Finance is responsible of the Production for Personal Finance, either Application Production, Infrastructure and/or Production Security. The organization relies on Producers (BP2I, CIB ITO, Local Producer) for Infrastructure services and platforms. The CTO manages Application Production for Personal Finance

•       Manage Production environment for applications, guaranteeing quality & stability for Business, relying on Data.

•       Frame & run conditions to consume infrastructure services for applications in a secured mode. 

•       Advice Métiers to adopt proper technologies means regards to business application needs

Job Title:

ITOps/Production Engineer

Date:

28^th March 2025

Department:

ITGP

Location:

MUMBAI/CHENNAI

Business Line / Function:

Personal Finance

Reports to:

(Direct)

ISPL ITG APS Lead

Grade: 

(if applicable)

(Functional)

Personal Finance

Number of Direct Reports:

0

Directorship / Registration:

NA

Position Purpose

The ISPL PF APS team is being built to take IT production activities to the next level. Leveraging BNP Paribas Paris teams’ expertise and ISPL IT skills, the goal is to enable applications flawless production.

The mutualized APS team is meant to provide a set of added value technical services to 4 business lines, contributing to major IT challenges including infrastructure obsolescence management and infrastructure security updates, thus building a secure and stable production environment.

The ITOps/Production Engineer for the mutualized APS team will be primarily responsible for technical upgrades, actions on applications infrastructure and some security-related actions, including security and obsolescence patching, server decommissioning, access requests management, etc.

The position is primarily oriented towards technical actions; however, some coordination activities are also in the scope of the mutualised team to provide an end-to-end service.

To meet these challenges, the APS team will be using BNP Paribas procedures and processes defined by Paris teams or jointly defined with ISPL teams.

A strong relationship is also to be built between the PF APS team and dedicated business lines’ teams.

The team’s scope will be expanded in the future beyond the first set of described activities depending on business applications needs and the overall BNP Paribas IT organisation.

Responsibilities

Direct Responsibilities

·         Manage the SPLUNK discontinuation project 

·         Help French and foreign subsidiaries to stop using SPLUNK

·         Support the foreign PF’s subsidiaries during their migration or onboarding to the new offer LogAsAService (Elastic)

·         Coordinate above actions with other teams, especially Paris APS & worldwide application development teams.

·         Help, the offering Manager to deploy the technical solution based on the expertise of ITG's entities.

Contributing Responsibilities

·         Contribute to the knowledge transfer with Paris APS teams.

·         Contribute to the definition of procedures and processes necessary for the team.

·         Contribute to the regular activity reporting and KPI calculation.

·         Contribute to continuous improvement actions.

·         Contribute to the acquisition by ISPL team of new skills & knowledge to expand its scope.

Technical & Behavioral Competencies

·         Elastic Search aka ELK expert

·         Strong Knowledge & experience on technologies like Elastic, KIBANA, SPLUNK, Excel

·         Strong Linux operational knowledge

·         Automation experience using Ansible/Python

·         Familiarity with Scheduling tools like Autosys

·         Familiarity with database technology is required: Oracle and SQL Server

·         Good knowledge on DevOps Tools

·         Strong knowledge IT infrastructure

·         Strong knowledge on Cloud technologies

·         Good written and spoken English.

·         Measure and identify areas for improving Quality and overall Delivery.

·         Able to communicate efficiently.

·         Good Team Player

Specific Qualifications (if required)

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Ability to collaborate / Teamwork

Attention to detail / rigor

Ability to deliver / Results driven

Ability to share / pass on knowledge

Transversal Skills: (Please select up to 5 skills)

Ability to manage a project

Ability to manage / facilitate a meeting, seminar, committee, training…

Analytical Ability

Ability to develop and adapt a process 

Choose an item.

Education Level: 

 Bachelor Degree or equivalent

Experience Level

At least 7 years

Other/Specific Qualifications (if required)