Business Overview:

The Analyst Global Credit Sales Front Office Support is responsible for client service and trade support functions, which include management reporting, trade processing, resolution of customers’ discrepancies, controls and ad-hoc inquiries and investigations supporting the sales/trading.

Candidate Success Factors:

Candidates are measured on the following four performance drivers, which will dictate how individual impact is considered on the Americas platform:

• Results and Impact
  • Able to influence peers and team.
  • Demonstrates good judgement when making decisions of high complexity and impact.
  • Exercise appropriate autonomy in the execution and delivery of work. 
  • Responsible for driving outcomes, which have meaningful effect on team or department.
• Leadership and Collaboration:
  • Creates trust with colleagues.
  • Acts in leadership capacity for projects, processes, or programs.
• Client, Customer and Stakeholder Focus: 
  • Able to build relationships with a mix of colleagues and clients.
  • Interacts regularly with management and department leaders.
  • Demonstrates the ability to influence stakeholders at the team level. 
• Compliance Culture and Conduct: 
  • Takes full responsibility for personal actions and demonstrates courage in facing problems and conflicts.
  • Perceived as a person of high moral character; upholds corporate values and displays high ethical standards.

Responsibilities: 

The Analyst PCM Sales Front Office Support’s main role & responsibilities fall into four main categories, with an estimated time allocation for each category indicated as well:

• Client Relationship Management & Trade Execution [c. 15% time allocation]
  1. Develop and maintain a solid commercial relationship with clients and provide backup coverage for Sales for the top strategic clients (C100 and T10).
  2. Perform all pre-trade checks required (e.g. client documentation in place, applicable regulations, KYC, credit lines…) as requested by sales before transactions are committed with clients.
  3. Handle all client inquiries (via phone/BBG/IB/email) from all clients (pre- and post-execution).
  4. Manage expectations with desk and internal counterparts (Business Management, ITO, and Finance) with regards to trade booking related issues. Resolve all issues / conflicts and strive to meet or surpass the service level agreement.

• Risk & Position Monitoring [c. 25% time allocation]
• Monitor positions and risks for accuracy throughout the day.  Ensure trades are booked accurately and timely to avoid risk outages and incorrect risk representation.  When outages are identified, ensure timely and accurate resolution and escalate issues to trading and sales desks.
• Establish, perform and maintain a proper control framework:
• Create and maintain a control framework within the PCM Front Office Support team. Where required, after having performed an impact analysis, adapt and implement changes to the team control framework to respond to new laws and regulations.
• Maintain proper documentation of the PCM Front Office operational processes.
• Monitor the various error monitors and task stations to ensure all trades feed properly through the systems. This includes performing front office to back-office systems reconciliations and resolving any discrepancies.
• Perform front office to back-office systems reconciliations and resolve any discrepancies.
• Coordinate elective corporate actions with clients and Trading Desk: monitor the positions up to the deadline, partner with traders on best election strategy for BNPP and the clients, then reach to the clients for their final decision.

• Process & Client Services Improvements [c. 20% time allocation]
• Make recommendations for improvement of current processes, working with business analysts on projects impacting desk and Front Office Support processes.
• In partnership with internal and external stakeholders, develop solutions to resolve recurring issues and improve customer service.
• Improve PCM IT framework: report issues/bugs and propose IT enhancements to make the platform more scalable and resilient.

• Analytical and Operational Support to PCM Sales/Trading Desks [c. 40% time allocation]
• Book, process and validate trades in Front Office booking systems as soon as deals are executed, so that Bank’s risk/position is updated real-time and applicable regulatory obligations (Dodd Franck, EMIR, FINRA, etc) are met.
• Follow-up with relevant departments to ensure all aspects related to post-trade processing (incl. trade confirmations, Risk/P&L, clearing/settlements) are successfully handled vis-à-vis of the clients.  Ensure outstanding issues are properly raised to sales/trading and monitored until resolved.
• Resolve all internal queries from the Trading desk or various Partner Functions (IT, Middle & Back Offices, Legal, Risk…) on client transactions executed by Desk.
• Request the creation of new financial instruments and new counterparties in BNPP Systems to the Operations Static Data teams.

Minimum Required Qualifications:

• Bachelor’s degree or foreign education equivalent in Finance, Economics, or Mathematics.
• 2-4 years of experience in a Front or Middle Office Sales Support role within Global Markets supporting PCM Transactions.

Preferred Qualifications: 

• Understanding of US PCM Markets and its industry infrastructure (Bilateral, Clearing, DTC, ICE…).
• Knowledge of trade booking, validation, market lifecycle events, settlement and confirmation process for PCM products; including Corporate Bonds, CDS, Index, and Structured Trades.
• Advanced knowledge of Client KYC requirements and new account opening/creation process.  Ability to liaise independently with clients and Back Office to ensure accounts and documentation are in good standing.
• Understanding of the applicable regulations (EMIR, Dodd Frank, FINRA, FATCA…).
• Demonstrated expertise using Excel and VBA to simplify and automate manual Front Office processes.
• Knowledge of system architecture (front to back workflow, pricers and risk management systems) for PCM products.
• Demonstrated commercial and collaborative attitude.
• Excellent communication skills (both written and verbal), including client communication.
• Analytical mindset and problem solving.
• Very strong multi-tasking capability.

FINRA Registrations Required:  

• Series 7 & 63

CFTC Swap Dealer Associated Person (if yes, NFA Swaps Proficiency Program is required): 

• Not Applicable 

SEC Security-Based Swap Dealer Associated Person:

• Not Applicable 

While the description above describes our ideal candidate, we encourage applicants to apply even if they do not fully meet the complete list of qualifications noted.

The expected starting salary range for this position is between $85,000 to $100,000 annually. The actual salary may vary based upon several factors including, but not limited to, relevant skills/experience, time in role, base salary of internal peers, prior performance, business line, and geographic/office location.

In addition, our comprehensive benefits package aims to support our employees in various aspects of their lives. From healthcare and wellness programs to retirement plans and childcare services, we prioritize the well-being and growth of our employees. Our benefits include medical, dental and vision coverage, a 401(k) Savings Plan, backup childcare, life, accident and disability insurance, mental health support and paid time off. Additional details about our benefits offerings, inclusive of eligibility for a discretionary bonus, will be provided during the hiring process.

About BNP Paribas:

BNP Paribas is a leading bank in Europe with an international reach across the US, EMEA and APAC. It has a presence in 65 countries, with nearly 190,000 employees. The bank employs over 3,500 people in offices in the US across 10 states including New York, Jersey City, Chesterbrook, PA, San Francisco, Boston, Chicago, Denver, Miami, and Washington, DC. BNP Paribas has built a strong and diversified presence to support its client base. We continue to grow and strengthen our commitment to the US market through our Corporate & Institutional Banking activities. We are one of a few non-US banks to offer a full value chain for our clients, from trading to financing, and clearing and custody in the US with the international footprint and capacity to deliver both globally and locally. Leveraging the strength of our European roots, our network can support clients in virtually every region of the world, enabling more connectivity and efficiency wherever our clients conduct business. We take pride in our expertise and our ability to adapt while constantly looking ahead to create a more sustainable world.

As an international company with a global footprint, the unique cultures and viewpoints of our team members are an integral part of the fabric of BNP Paribas. We are a company with a purpose - to be a responsible and sustainable global leader. We aim to create an environment where our employees feel empowered to drive change, make an impact and be true to themselves. We employ talented individuals from a wide variety of backgrounds, locally and globally, and are inspired by our employees who help us in cultivating a diverse, equitable and inclusive workplace through initiatives such as our Diversity, Equity & Inclusion (DEI) Leadership Forum and Employee Resource Group (ERG) communities. We strive to be a workplace where all team members can grow and thrive and offer robust training, development, and mentoring opportunities to make that vision a reality. Our leaders are deeply committed to DEI and highly accessible to our employees, consistently soliciting feedback on how we can continue to support our employees to reach their highest potential. 

BNP Paribas. The Bank for a Changing World - https://usa.bnpparibas/en/homepage/join-us/our-opportunities/

BNP Paribas is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

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