In a changing world, unprecedented challenges require unmatched talent. Join one of Montreal’s Top Employers in 2024. We are a dynamic and growing organization having its main establishment located in downtown Montreal and part of a leading international banking institution fully committed to building a more sustainable future. Note that the position may be in the Canadian Branch of BNP Paribas or in one of its subsidiaries based in Montreal. 

The position at a glance

CIB IT Production, ServiceNow Developer: 

The ServiceNow Developer main goal is to provide ServiceNow development services and, platform support at Canada/AMER Pacific time-zone in order to fulfill a follow-the-sun strategy as a part of ITG ServiceNow Global Production Support Team

In detail

Main Responsibilities as follows: 

• Analysis and implementation of business demands and development on ServiceNow;
• Implementation of new uses with ServiceNow best practices;
• Adhere to ITG Agile Process requirements / ServiceNow release deployments;
• Setting up and, technical maintenance of Service Catalogues for BNP entities;
• Creating and implementing ServiceNow test plans and implementation runbooks;
• Realizing data imports, reporting, mapping data, screen creation, workflow creation and other related implementations;
• Incident resolution for ITG ServiceNow platform;
• Provide ‘Follow the Sun’ Support coverage for AMER time zones;
• Report to ServiceNow Global Production Support Team related tasks.

The strengths and skills that will help you succeed

REQUIREMENTS

• 5 years of experience in the field. 
• Up to date ServiceNow System Administrator Certification - CSA;
• Experience with ServiceNow development with complex IT environments;
• Experience with Agile (SCRUM) development process;
• ITSM/ITIL certification (Strong Plus);
• Given the vast majority of our clients, both internal and external, are based outside of Quebec and Canada, specific language requirements may apply. Knowledge of the English is required.

SKILLS AND BEHAVIOURS

• Ability to understand complex systems, and propose or develop IT solutions;
• Ability to create and report technical solutions to a collaborative multidisciplinary environment across different regions and entities;
• Good at organizing and managing multiple priorities and/or projects;
• Excellent written and oral communication skills, with the ability to explain complex issues clearly and concisely to audiences of varying technical levels.
• Continuous self-improvement on new technology benchmarks and best practices.

What’s in it for you

In addition to competitive compensation, we offer flexible benefits including a family and spouse insurance program, a defined contribution pension plan and paid days for volunteering. Hybrid work arrangements, such as remote working up to 50% and flexible working hours are available for most positions. BNP Paribas provides excellent training and personal development programs, as well as opportunities for career development within the company and internationally.

To find out more about our range of benefits, click here

What you need to know

• We will review candidates as they apply, so don’t wait to submit your application;
• BNP Paribas is committed to accessibility and inclusion. If you need any accommodation during the recruitment process, you can contact accessibility@us.bnpparibas.com
• You must be legally eligible to work in the Greater Montreal area and, if applicable, hold a valid work or study permit. Physical presence in BNP Paribas’ office(s) is an essential function of this position;

Diversity, Equity and Inclusion (DE&I) at the heart of our commitments

At BNP Paribas all employees are on an equal footing allowing us to create a work environment that values and respects people for their talents, skills and competences.

BNP Paribas recruits, employs, trains, compensates and promotes regardless of race, religion, colour, national origin, sex, disability, age, and other protected status (Employment Equity Act and Canadian Human Right Act).

To learn more about our DE&I commitments, click here

About us

BNP Paribas is the top bank in the European Union and a major international banking establishment. Present in 63 countries, with more than 180,000 employees, the bank holds key positions in several areas of banking and financial services.

BNP Paribas’ mission is to contribute to a responsible and sustainable economy by financing and advising its clients according to the highest ethical standards, while striving to respond to essential concerns in terms of the environment, regional development and social inclusion.

Since 1961, BNP Paribas has supported large Canadian companies and institutions in their business development by offering a full range of specialized financial services and investment products.

With over 1,400 employees, BNP Paribas in Canada continues to attract experts from diverse fields as well as ambitious young talent from around the world. We are proud to offer our employees a rewarding and international workplace where they can build their professional careers by honing their skills, meeting challenges and enriching their knowledge of the financial industry.

Our certifications and partnerships

• Montreal’s Top Employers 2024
• Canada’s Best Diversity Employers 2024
• Women in Governance  – Parity certified –  Platinum certification
• Pride at Work Canada
• Rainbow Accreditation issued by Canada’s LGBT+ Chamber of Commerce (CGLCC)
• Part of Les Affaires top 300 companies in Quebec
• Synclusiv
• Ready, Willing and Able
• Autisme sans Limites
• LinkedIn Top Companies 2024

Do you want to discover other BNP Paribas offers in Canada?

Click here: BNP Paribas in Canada Our job offers