Job Title: APPLICATION PRODUCTION SUPPORT

Department: GM IT APS

About Business line/Function: 

The GM APS F2B Flow Trade Support team is a specialized unit within BNP Paribas' Global Markets division, dedicated to delivering expert solutions to the bank's Global FX businesses. Our team serves as a primary point of contact for Traders, Sales, and Client Services personnel, with a focused presence in key regions including APAC, EMEA, and NAR. This caters to the unique and fast paced needs of the bank’s FX business line that covers FX spots, forwards, swaps, options, and NDFs, with a strong focus on cross-border payments in over 130 currencies.

Position Purpose: 

Our team is responsible for navigating the complexities of multiple FX market with expertise spanning a wide range of areas, including:

• Order Management: ensuring seamless trade execution and management
• Pricing: providing accurate and timely market data to inform trading decisions
• Hedging: developing and implementing strategies to mitigate risk
• Market Making: facilitating liquidity and market access for clients
• Market Taking: executing trades on behalf of clients
• Algorithmic Trading: designing and implementing automated trading strategies

Our team leverages a combination of cutting-edge, in-house developed solutions and vendor-provided systems to deliver comprehensive support services

Responsibilities

Direct Responsibilities

• Focus on platform stability for Global FX operations
• Closely work with Traders, Sales and Client teams to ensure technical support
• Manage incidents, communicate with stakeholders
• Manage trade limits, currency pair configs for the desk
• Work closely with Development teams to fix recurrent issues and enhancements 

Contributing Responsibilities

• Contribute to AI transformation by raising initiatives, creating practical use cases, contributing to governance, and leveraging AI to boost efficiency and achieve cost savings. Minimize manual tasks, automate processes wherever possible, and secure critical team operations to reduce human error triggers and impacts
• Drive Production Excellence by enforcing stability, proactive monitoring, meeting incident volume and targets resolution time, and fostering a problem-solving mindset to prevent recurrence. External Clients impacts must be systematically considered when addressing Production issues or performing Changes
• Strengthen the control framework, remediate vulnerabilities, control access rights, and contribute to resiliency programs
• Ensure data reliability across all referential and compliance with asset management frameworks (e.g., ServiceNow tickets, ITAM recertification)
• Enhance efficient communication and collaboration within Production and with both ITO stakeholders and IT Group, while actively engaged in a global management of our activities and teams.
• Maintain high quality BAU and impactful deliverables. Communicate with issues and risks promptly. Maintain vigilance and alertness for all Prod activities. Focus on User access management, Trade limits management and business critical activities.
• Enhance efficient communication and collaboration within Production and with both ITO stakeholders and IT Group, while actively engaged in a global management of our activities and teams.

Education Level: Bachelor's degree in engineering (B.E.) – EXTC, IT or Computer Science from a reputed university. First Class or Distinction grade necessary. Consistent and good academic track record

Location: Mumbai

About BNP Paribas Group:

BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialized businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability.

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.