- Job Details
Beschreibung
Position Purpose | |||||||
To process, monitor and control transaction processing for Remittance & Payments preprocessing of BNPP WITH THE OBJECTIVE to facilitate smooth functioning of operations while meeting the Operations Objectives of BNPPISPL for all the sites handled. | |||||||
Responsibilities | |||||||
Direct Responsibilities 1. OPERATIONS MANAGEMENT: Processing of Remittance & Payments transactions to ensure that they are accurate, as per the prescribed service delivery standards and as per the SLA with the sites. 2. OPERATIONS RISK MANAGEMENT: Adhere to control plans and pay attention to risk related areas in operations. 3. COMPLIANCE: Ensure adherence to internal guidelines, compliance, screening, legal and regulatory aspects.
Anti-Money Laundering / Financial Sanctions (“AML/FS”) related duties Operations are an integral part of the control framework including for AML/FS topics. In that respect, in performing your role you are expected to ensure adherence to AML/FS-related Group Policies and execution of associated operational controls, and to promptly escalate any resulting hit for analysis and decision to the relevant authority
Contributing Responsibilities 1. OPC: Contribute to the Operations Permanent Control framework 2. CUSTOMER SERVICE: Monitor turnaround times and operational efficiency. Resolve customer complaints and queries. 3. CLIENT RELATIONSHIP MANAGEMENT: Support MO to address ultimate client needs and resolve customer complaints if any.
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Technical and Behavioral Competencies required | |||||||
TECHNICAL COMPETENCIES REQUIRED:
1. Knowledge of preprocessing & processing of Remittance & Payments transactions. 2. Knowledge of Basic Banking 3. Internal Accounting Systems and Packages 4. Familiarity with computer applications, MS-Office, Business Objects etc. 5. Familiarity with Banking Back Office Operations, Processes and Systems. 6. Knowledge on various regulations connected with Banking Operations
BEHAVIOURAL COMPETENCIES REQUIRED:
1. Good Communication Skills 2. Good interpersonal skills 3. Orientation towards Service Quality 4. Ability to work independently 5. Team work
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