• FRS is an IT framework encompassing Projects & Systems of Finance and RISK functions that brings together a community of 1.600 experts coming from Finance, RISK and IT backgrounds, with a strong focus on efficiency, proximity, agility and time-to-market
• It is a new worldwide organizational model that contributes to tackle major challenges of Group’s transformation of today and tomorrow, building the best offer for Finance and RISK community through a progressive rotation towards new technologies and best practices
• FRS organization is the outcome of several convergences: between the Project & Systems teams of Group Finance, CIB Finance and RISK and their related IT teams. FRESH is part of the ITG organization (ITG in Europe and ITO overseas) with a threefold sponsorship by ITG, Finance and RISK (CIB-ITO; RISK Solutions and ITG-FIT)

• Regular dialogue with Production Stakeholders
• Regular dialogue with Project Stakeholders
• Control Integrity and Data availability
• Administrate Finance Systems
• First level of Support for Incident and Request linked to Finance Systems
• Proactivity in the communication
• Participate in implementing Project (new systems/new process) 
• Ensure the high team standard are respected performing recurrent controls
• Training in support tasks

• Business School, Engineer or Master in Information Technology
• Up to 2 years of professional experience in Support or in Project for Financial Systems
• IT skills knowledge: Excel, Mainframe IBM 30XX and JCL
• Knowledge of financial accounting and management accounting processes, standards, controls and systems
• Fluent in English, verbal and written
• Client Care
• Problem solving and action - change management oriented
• Ability to work in team mode and support other colleagues in a changing perimeter
• Strong analytical skills and ability getting a general overview of situations and issues
• Good organization skills and commitment to deliver
• Ability to manage multiple responsibilities and duties (support on wide system scope)
• Excellent communication skills (written and verbal) and capability to work and interact with various people of different expertise

• The SO FRESH Fronting team, located in Madrid, Lisbon & Mumbai, is in charge of Production controls and application support
• Fronting team located in Lisbon is in charge of user support and communication towards users
• In addition, the team will be the first level of support (Ticketing/Rerouting) for all Finance & Risk
• The Team: Ensure follow the sun Business Support on the tool’s usage and incidents; Regular dialogue with Production reporting stakeholders; and Regular dialogue with Project stakeholders

#LI-Hybrid

Why joining BNP Paribas? 

Leading player in banking and financial services in Europe, BNP Paribas operates in 64 countries and has nearly 178,000 employees, including more than 144,000 in Europe 

The Group holds key positions in several areas of banking and financial services that are structured around three operating divisions: 

In Portugal since 1985, BNP Paribas today has more than 9.220 employees, distributed across the Group's 10 business entities established in the country. Its presence also extends to 11 centres of expertise providing value-added services to various countries where the BNP Paribas Group also operates.

BNP Paribas ´ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility – Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:

To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices. 

Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life.