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General Information

Ref #
111111111114485
Country
Thailand
City
Bangkok
Contract type
Permanent
Professional Family
F15 - OPERATION PROCESSING

Description

Position Purpose

 

Head of Operations & CEFS of  BNP Paribas Bangkok Branch is responsible for leading the operations team.

 

Key Responsibilities

 

  • BaU: Manage GMO and TBO (Transaction banking ops): deliver consistent BaU quality, meeting Business and client expectations while fully adhere to internal policies and local regulations.
  •  
  • Change / transformation: drive the change within Operations, in close cooperation with regional / Territory stakeholders (Business, IT, Compliance, other functions) 
  •  
  • Risk management: continuously improve and strengthen the set up in order to reduce the operational risk and enhance operational resilience.
  •  
  • Client centricity: develop the client centricity mindset, and operational processes to improve client satisfaction. 
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  • Budgeting and cost management: manage headcount and cost within the approved budget, continuous optimization.
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  • People and stakeholder management: lead the team towards common objectives; develop the connect between Ops and Business and other stakeholders (incl. with ISPL)

 

 

Contributing Responsibilities

 

  • To Back up COO on ad hoc basis as required
  • To Back Up CEP & CO operationally and in managerial way

 

 

Competencies (Technical / Behavioral)

  • Strong knowledge for banking operations and CEP (both Corporate and financial institutions) 
  • Strong management skills
  • People care and initiative developer. 
  • Vision 
  • Developing others (pedagogue) 
  • Change Management t
  •  

Specific Qualifications Required

MBA holder 

  • At least 10 years’ experiences in Corporate Banking Operations for an International Bank
  • At least 5 years’ experience in managing a same team scope, 
  • Ability to work under high pressure and high demand from stake holders, compliance, 
  • Ability to adapt with frequent changes, 
  • Ability to anticipate possible risks and provide solution before it is happened, 
  • Fluency in English 
  • Good Computer skills (excel words PowerPoint).