BNP Paribas is the European Union’s leading bank and a key player in international banking. We operate in 65 countries and employ 190,000 people, including nearly 145,000 in Europe. Our Group holds key positions in its three main fields of activity: Commercial, Personal Banking & Services; Investment & Protection Services; and Corporate & Institutional Banking (CIB) for corporate and institutional clients.

Our Securities Services business, which forms part of CIB, is a leading global custodian providing specialist post-trade and asset servicing solutions to buy and sell-side market participants, corporates and issuers. Based in 35 locations around the world, our award-winning Securities Services teams have built one of the most extensive custody network in the industry, giving clients the connectivity and local knowledge they need to navigate change in a fast-changing world.

Company purpose:

Our company purpose is to contribute to a responsible and sustainable economy by financing and advising clients according to the highest ethical standards.

Our employer promise is built around three pillars:

• Being a great place to work

• Committed to sustainability and having a positive impact

• Being dedicated to the development of our people

Business area

BNP Paribas CIB, Securities Services provides a wide range of asset servicing, outsourcing, custody, reporting and associated services to a broad range of different client types including asset managers, alternative asset managers, pension funds, insurance companies, sovereign wealth funds, banks, broker dealers and corporates. These relationships are often complex and may involve multiple locations across Securities Services including UK, Luxembourg, Channel Islands, Ireland, US, Singapore and Australia. Furthermore, clients in the UK are often early adopters of many of our new products.

Job Purpose

The UK Securities Services Senior Management Team place great importance around this key role being the single point of contact on behalf of Securities Services with the different stakeholders across the KYC framework. 

The purpose of the role is to support and guide the business in ensuring full adherence to the BNPP Group and UK KYC and related Financial Security frameworks. A key responsibility of the role is to oversee the completion of the 2S UK and ME responsibilities and track the overall progress of the KYC files as they pass through the centralised KYC process. Also, to escalate, and where within 2S perimeter, support and oversee the resolution of any blocking points which impact the KYC completion and business goals. The role will also support the permanent control framework within Client Development: (sales, client relationship and client service) by maintaining the local control plan and overseeing completion of 1LoD controls

Key Responsibilities

• Client onboarding/offboarding: the provision of a coordinated approach across all KYC related functions, to provide lead time in line with the client expectations; monitoring and timely escalation where necessary.
• For recertification: ensure alignment of the process with internal and global stakeholders, effective document collection, coordination and tracking through a structured format, of frequent working groups, to ensure target zero overdue files are reported. 
• For KYC Reliance and Passporting processes, facilitate connection with the other KYC site stakeholders to make sure their specifications are considered and ensure UK requirements are adhered to in other locations as necessary. 
• Handle KYC related inquiries quickly to reduce any delay and/or loss of business.
• Continuously seek opportunities to improve the KYC process within the scope of local Securities Services, by identifying and recommending enhancements, and working collaboratively with the relevant internal teams to capture potential improvements and contribute to the optimisation of both the global and local process.
• Support the permanent control framework within Client Development by maintaining the local control plan, overseeing completion of 1LoD controls and producing reporting as needed.
• Lead and coordinate the annual RCSA review on behalf of Client Development
• Own the management of Conflicts of Interest impacting the Client Development business unit, ensuring compliance with local and group procedures and supporting Client Development staff in identification and management of potential / new conflicts of interest.
• Oversight of the Gifts & Invitations process, including the production of monthly MI reports for the Client Development Internal Control Committee.
• Be an advocate for a strong culture of risk management and quality control within Client Development.
• Support the review, design and implementation of new controls, as required.

Orchestrate efficient & effective coordination with the relevant internal teams

• Track and coordinate the KYC lifecycle and be on point to answer questions in relation to onboarding / recertification / trigger events & business extension, from the request initiation to KYC validation.
• Ensure timely escalation in case of blocks, and facilitate resolution actions to address identified risks and blocking points during such processes.
• Oversee internal teams involved in KYC process to ensure business is aligned with the prescribed KPIs.
• Facilitate connection with secondary site stakeholders (if necessary) to make sure their specificities are considered and provide help to primary site Senior KYC Officer during validation coordination with other sites.

Client relationship management

• Act as the correspondent between the client, business and other internal functions all along the KYC process
• Foster a client centric approach with internal and external clients.
• Provide client centric input to continuous process reviews and focus on effective provision of end-to-end processes to our clients (internal and external).

Operational Risk and control framework

• Member of the CIB Country Client Support Committee (CCSC)

• Ensure that BNPP Group and/or local procedures are adhered for the Securities Services UK perimeter, ensuring any required escalations are made.
• Suggesting improvements and amendments as necessary.
• Ensure processes are leveraged, documented and reviewed in accordance with the mandate of the role.

Requirements

• Previous experience of successfully co-ordinating a number of stakeholders to ensure improved KYC and control process coordination  
• Experience in finance or banking related industry
• Ability to demonstrate a sound knowledge of KYC process (including on-/offboarding processes and ongoing maintenance such as KYC recertification)
• Ability to demonstrate a sound understanding of the client life cycle across multiple business lines – Corporate and Institutional sectors
• Fluent in English 
• Proficient in Word, Excel, Outlook and PowerPoint

And of course, we expect all our colleagues to embody and practice the Group values (alignment with the Bank’s strategy, commitment, work ethic, integrity and Code of Conduct).

A bit more about why you should join us

1. We’re a great place to work

We aim for optimal work/life balance (depending on role, this includes hybrid working, flexible working and agile)

We are proud of our award-winning flexible benefits and health & wellbeing strategy. Our flexible benefits include:

• Generous holiday allowance of at least 26 days (plus bank holidays) – with option to buy and sell holidays.

• Valuable financial plans – a 12% non-contributory pension which has been moved to sustainable investments*, life assurance*, income protection and personal accident insurance.

• Extensive wellbeing and mental health offering – one of the most advanced private medical schemes in the UK, dental cover, wellbeing app, Cognitive Behavioural Therapy support, subsidised gym memberships, bespoke health assessments including genetic testing, Private GP (including digital GP services to parents of employees), Employee Assistance Programme, menopause & fertility support (we are an accredited Menopause Friendly Employer), neurodiversity assessment and support.

• Key onsite services and facilities in London – include physiotherapy, nutrition, massage therapy, physiology, mental health first aiders, seasonal flu vaccinations and free onsite fitness centre.

• Plus, emergency back-up care for dependants, green car leasing, season ticket loan, and a range of other benefits.

* Subject to relevant caps

2. As the eurozone’s largest bank, we are committed to having a positive impact in the world.  

For example, we are committed to Net Zero in all of our financing and investment portfolios by 2050. By 2030, 80% of our energy production financing will be low carbon.

But impact for us means more than climate. It means empowering our people every day. Everyone gets four volunteering days each year - in 2023, we achieved over 18,000 hours of volunteering across the UK and reaching over 4,500 young people.

3. We believe in our people

We support our people to develop skills to adapt to the ever-evolving world of work and to prepare for the jobs of today and tomorrow. We do this through a comprehensive training offering, talent programmes, mentoring, career days and inhouse career tools.

We are proud of the number of our people who progress and secure new roles internally. In fact, in 2023, nearly half of our positions in UK CIB were filled internally. 

Investing in our people also means we have a collaborative and inclusive culture:

• Direct feedback from our people shows that our internal culture sets us apart from our industry peers.

• Each year, nearly 30,000 employees globally are involved in professional networks that play an active role in promoting Diversity and Inclusion within the Group. These include our:

Pride Network, Ability Network (which supports disabled employees), MixCity (gender equality network), Women in Global Markets, Women in Global Banking, Women in IT, Diversity Equity & Inclusion in Technology, Early Careers Network, Multicultural Network and Parents & Carers Network.

Equal opportunities

BNP Paribas is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other legally protected status.

Adjustments

We don’t want anyone to be disadvantaged in our recruitment processes, so if you have a disability or health condition which may mean that you’d benefit from some adjustments or additional support, please let us know as early in the process as possible.

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