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General Information

Ref #
1111111111116203
Country
India
Region
Maharashtra
City
Mumbai
Contract type
Permanent
Professional Family
F11 - COMMUNICATION

Description

Job Title: Director, Head of Communications, India and Philippines CoE

Department: Brand & Communications

Reporting to: CEO, India and Philippines CoE (Direct) & Head of CSR, Brand & Communications, India (Functional)

Position Purpose: 

The Head of Communications, will be responsible for corporate communications (content creation for internal and social media) and Events for the CoE in India and Philippines, working in close conjunction with the Territory Brand & Communications team per Group governance charter.

Responsibilities

Direct Responsibilities

CEO Communications 

  • Develop and deliver the strategic communications agenda for the CEO’s office 
  • Manage the entire range of CEO communications to employees of COE--own and leverage the different channels of communications like Townhalls, Floorwalks, mailers and videos 
  • Manage the LinkedIn profile of CoE CEO to position the organisation in the GCC target audience

Employee Communications 

  • Creating and delivering internal communications campaigns for CoE
  • Echonet: Employee engagement by sharing stories 
  • Internal Marketing: Collaborating with internal communications specialists in other markets to reinforce messages and create recall for CoE within the BNP Paribas Group

Events

  • End-to-end managing of process for key CoE events 
  • Coordinating with creative agencies for branding at venues for all events

Employee engagement and Employer Branding 

  • Drive employee engagement in partnership with HR
  • Support key CSR and DEI initiatives 
  • Develop the website as key lever of “Life at CoE”.

 

Contributing Responsibilities

External Communications 

  • Working with Territory B&C for external communications as per Group guidelines. Technical & 
  • Strong blend of strategic and operational skills. Prepared to take a hands-on ‘roll-up sleeves’ approach.
  • An extremely well-developed audience/ client centered attitude and mindset.
  • Have excellent people care skills and be empathetic to people’s needs.
  • Strong communication skills – verbal, written and listening. Able to present information in a clear and compelling manner that is consistent with the Client’s vision and business strategy.
  • Results oriented. The ability to juggle several critical issues simultaneously is essential and to work under considerable pressure.
  • Able to prioritize effectively.
  • Ability to manage multiple stakeholders – both internal & external

Specific Qualifications (if required):

This is an important appointment and will require a talented, mature and senior leader, characterized by the following attributes:

  • 15 + years of experience with at least 10 years senior level internal communications experience in a customer led, large- scale organization whose affairs are in the public domain. Relevant experience may also have been gained in a consultancy or journalistic environment. 
  • The incumbent should have relevant work experience in the GCC environment.
  • Proven ability to drive a strong internal brand and communication strategy.
  • Experience of working with a senior management team involved in setting, monitoring and communicating an overall strategic direction.
  • Proven ability of team leadership and successful people management.
  • Excellent English language skills required.

Skills Referential (Required knowledge, skills and abilities)

Transversal Skills:

    • Ability to develop and leverage networks 
    • Ability to anticipate business / strategic evolution 

Behavioral Skills: 

    • Communication skills – oral & written

Education Level: Masters Degree or equivalent

Location: Mumbai

 

About BNP Paribas Group:

BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialized businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability.

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.