In a changing world, unprecedented challenges require unmatched talent. Join one of Montreal's Top Employers in 2025. We are a dynamic and growing organization having its main establishment located in downtown Montreal and part of a leading international banking institution fully committed to building a more sustainable future. Note that the position may be in the Canadian Branch of BNP Paribas or in one of its subsidiaries based in Montreal.

The position at a glance

The Finance & Risk Solutions (F&RS) Team is responsible for the implementation of third party and in-house developed reporting solutions for Liquidity, Finance, and Risk sponsors. Their scope of responsibilities includes interactions with multiple stakeholders, project management, business analysis, technical and functional support, and development of IT solutions in line with the best practices established by CIB and the BNP Paribas group

• Provide first-line user support by responding to inquiries, conducting training, and researching solutions in collaboration with Front-Office, IT Operations, Finance, Risk and Reporting systems teams.

• Support[JS1]  the accuracy and quality of financial reporting by ensuring data integrity and tool availability.

• Actively engage with users to identify issues and propose timely, effective solutions.[RH2] [PSN3] 
• Supports [JS4] the financial closing cycle – including pre-closing, closing, and post-closing activities.

•  [JS5]  Proactively follow the handover from OFS roll out project teams to production to avoid functional and technical incidents

In detail

• Liaise with the user community and provide functional expertise and consultative support to users

• Investigate and resolve issues reported by users or related to daily batch reporting. 

• Facilitate effective communication between business units, IT, PMO, and other geographically distributed teams. 
• Provide proactive updates to users on major incidents or planned application downtime.

• Support to identify business line impacts generated by a solution

• Share domain knowledge and provide training or documentation as needed.
• Prepare reports and dashboards in accordance with established operating procedures.
• Maintain high standards by performing recurring quality checks and controls.
• Coordinate and support user communities to enhance collaboration and feedback.
• Develop strong partnerships with development and stakeholder teams.
• Manage user tickets via the designated online support tool.

The strengths and skills that will help you succeed

• Bachelor’s or Master’s degree in Business, Accounting, Information Technology, or related field (or international equivalent)
• 3+ years of experience in accounting, accounting systems, or financial services system implementations. 
• 2 -5 years of experience in financial systems support or similar role.
• Strong knowledge of financial and management accounting principles, controls, and systems
• Excellent problem-solving, analytical, and decision-making skills
• Proactive mindset with the ability to thrive in a fast-paced environment
• Effective written and verbal communication skills; ability to convey complex information clearly
• Collaborative and team-oriented approach
• Strong customer focus and commitment to service excellence
• Active listening and interpersonal skills
• Ability to manage cross-functional relationships and influence stakeholders
• Familiarity with IT systems, testing methodologies, and the business/IT interface

• Knowledge of French and English is required.

What’s in it for you

In addition to competitive compensation, we offer flexible benefits including a family and spouse insurance program, a defined contribution pension plan and paid days for volunteering. Hybrid work arrangements are available for most positions. In-office presence is required a minimum of 3 days per week, one of which must be on a Monday and/or a Friday. BNP Paribas provides excellent training and personal development programs, as well as opportunities for career development within the company and internationally.

To find out more about our range of benefits, click here

What you need to know

• We will review candidates as they apply, so don’t wait to submit your application;

• BNP Paribas is committed to accessibility and inclusion. During the recruitment process, accommodation needs are available at all times for candidates. You will have the chance to make a request for an accommodation during your application.

• You must be legally eligible to work in the Greater Montreal area and, if applicable, hold a valid work or study permit. Physical presence in BNP Paribas’ office(s) is an essential function of this position;

• If you are applying and accepted to a position which requires working in/for the U.S. securities industry, you will be required to provide your fingerprints and undergo additional background checks by the FBI. BNP Paribas Securities Corporation is required to maintain a supervisory program over the conduct of its Associated Persons; some of your personal data will be transmitted to the United States of America and made available to US regulators. Please reach out to BNPP for additional information; or you can also find an overview here: 3110. Supervision | FINRA.org

Diversity, Equity and Inclusion (DE&I) at the heart of our commitments

At BNP Paribas all employees are on an equal footing allowing us to create a work environment that values and respects people for their talents, skills and competences.

BNP Paribas recruits, employs, trains, compensates and promotes regardless of race, religion, colour, national origin, sex, disability, age, and other protected status (Employment Equity Act and Canadian Human Right Act).

To learn more about our DE&I commitments, click here

About us

BNP Paribas is the top bank in the European Union and a major international banking establishment. Present in 63 countries, with more than 180,000 employees, the bank holds key positions in several areas of banking and financial services.

BNP Paribas’ mission is to contribute to a responsible and sustainable economy by financing and advising its clients according to the highest ethical standards, while striving to respond to essential concerns in terms of the environment, regional development and social inclusion.

Since 1961, BNP Paribas has supported large Canadian companies and institutions in their business development by offering a full range of specialized financial services and investment products.

With over 1,400 employees, BNP Paribas in Canada continues to attract experts from diverse fields as well as ambitious young talent from around the world. We are proud to offer our employees a rewarding and international workplace where they can build their professional careers by honing their skills, meeting challenges and enriching their knowledge of the financial industry.

Our certifications and partnerships

• Montreal’s Top Employers 2025
• Canada’s Best Diversity Employers 2025
• Women in Governance  – Parity certified -  Platinum certification
• Pride at Work Canada
• Part of Les Affaires top 300 companies in Quebec
• Synclusiv
• Ready, Willing and Able 
• Autisme sans Limites 
• LinkedIn Top Companies 2024

Do you want to discover other BNP Paribas offers in Canada?

Click here: BNP Paribas in Canada | Our job offers

*** While the description above describes our ideal candidate, we encourage applicants to apply even if they do not fully meet the complete list of qualifications noted***

 [JS1]I juniorized the word “support” to contribute.

 [RH2]I am guessing these are production issues?

 [PSN3]Yes. This one  should be kept.

 [JS4]Juniorized

 [JS5]This is an analyst role, will they be able to serve as the primary liaison?