About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

About BNP Paribas Group:

 BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

About Business line/Function:

CEFS IT is Global BNP Paribas CIB IT team responsible for the delivery of IT platforms and solutions for client engagement and financial services domain spread globally. It involves use of analytics, business Intelligence, ETL on  datawarehouses and datalakes( OLTP and OLAP)  or maintaining front end applications for client services.

Process Plus is a sub cluster of CEFS which is a center of excellence for process orchestration.  Camunda is the platform chosen for process orchestration.  Various business units, e.g. CIB 2S,GM will be leveraging the CoE to automate the orchestration of their business processes.

Job Title:

Business Analyst

Date:

10-13-2025

Department:

CIB IT

Location:

Mumbai/Bengaluru

Business Line / Function:

CIB IT Business Line

Reports to:

(Direct)

Grade: 

(if applicable)

(Functional)

Number of Direct Reports:

NA

Directorship / Registration:

NA

Position Purpose

 Camunda Business Analyst (BA) is the bridge between the business’s strategic goals and the technical implementation of those goals within Camunda’s workflow engine. In this role you will work hand in‑ hand with product owners, process engineers, solution architects, and development teams to turn business requirements into executable BPMN/DMN models, ensure those models are properly governed, and continuously monitor their performance to drive measurable ‑improvements.

Responsibilities

Direct Responsibilities

1.       Requirement Elicitation & Documentation – Conduct workshops, interviews, and “as-is” analysis with business stakeholders; produce clear functional specifications, user stories, and acceptance criteria.

2.       Process Discovery & Modeling – Translate business needs into BPMN 2.0, DMN, and (when needed) CMMN diagrams using Camunda Modeler; apply modeling standards (naming, versioning, annotation).

3.       Collaboration with Development – Work hand in hand with Camunda developers to define service tasks, external task contracts, and data mapping; clarify any ambiguities in the technical implementation.

4.       Performance & KPI Management – Define process level KPIs (cycle time, SLA, throughput); set up Camunda Optimize dashboards and reporting for monitoring business performance.

5.       Continuous Improvement – Analyze process metrics, identify bottlenecks, and propose redesigns or automation opportunities; support Kaizen/Lean initiatives.

6.       Agile Participation – Contribute to Scrum ceremonies (backlog grooming, sprint planning, demos, retrospectives) and maintain a transparent, prioritized backlog of process enhancements.

7.       Stakeholder Management – Act as the primary point of contact for business owners; communicate status, risks, and benefits of BPM initiatives in business-friendly language.

Contributing Responsibilities

·         Create knowledge repositories for future reference.

·         Maintain professional environment on floor.

·         Taking complete ownership of tasks and understand each requirement in detail.

·         Ensure deliveries are robust and high quality. 

·         Complete assigned task on time with first time right 

·         Be proactive and provide timely status to the team lead. 

·         Adheres to all compliance & project related processes. 

Technical & Behavioral Competencies

•         10+ years of BA experience (preferably in banking, capital markets, etc.).

•         Experience in gathering, modelling, solutioning, and documenting complex business processes.

•         Hands‑on experience with BMP or Camunda Modeler (BPMN, DMN, CMMN)

•         Understanding of BMP or Camunda ecosystem (Task list, Operate, Optimize) and how process models map to engine execution.

•         Expert in designing workflows for complex business problems

•         Knowledge of BPMN 2.0 best practices, DMN decision tables, and process governance (naming conventions, versioning, documentation).

•         Agile/Scrum experience; comfortable working in cross functional, fast-paced teams.

•         Ability to capture data requirements and map data flows.

•         Familiar with Tech Architecture – MVC, Microservices design patterns etc. 

•         Strong facilitation and stakeholder management abilities.

•         Excellent written and verbal communication; capable of translating technical jargon into business language.

•         Analytical mindset with a problem-solving orientation.

Specific Qualifications (if required)

NA

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Communication skills - oral & written

Critical thinking

Active listening

Choose an item.

Transversal Skills: (Please select up to 5 skills)

Analytical Ability

Ability to develop and adapt a process 

Ability to understand, explain and support change

Choose an item.

Choose an item.

Education Level: 

 Bachelor Degree or equivalent

Experience Level

At least 7 years

Other/Specific Qualifications (if required)

NA