About the job

• Cash Account Manager is the privileged interlocutor of clients to follow-up their cash accounts. This follow-up is taking into consideration client needs to optimise their treasury and ensuring the correct processing of their cash transactions
• To be part of a team working towards a common goal, following procedures and work organization, Cash Account managers will have to deal with several departments and interact with different activities, providing the possibility to expand the knowledge of all team members

Your Main Activities Are

• Process client instructions by analysing, validating and implementing those instructions
• Check and monitor failed instructions and provide the correct update to clients, including follow-up on client's instructions blocked by teams working in Credit Risk
• Identify and advise on any exceptional or irregular situations, and put in place corrective measures in line with management validation
• Manage email inboxes, phone calls and follow-up of requests from clients or internal teams
• Extract the relevant information from systems and perform proper reconciliation of all details, while verifying documentation received and forwarding to relevant processing team (when applicable)
• Follow-up on set-ups and fill in the corresponding files/systems with relevant data
• Management and monitoring of client or counterparty claims via internal workflow tools (value date adjustment, return of funds, etc.)
• Client testing follow-up - ensure that swift messages are properly integrated into systems when new clients are onboarded, or when new services are being introduced
• Confirm that the checklist tasks are done and updated in accordance with the client's specificities
• Perform tasks and/or participate in projects needed for the efficient achievement of BNP Paribas objectives

Profile and Skills to Success

• Bachelor Degree in Economics / Finance / Accounting or related
• Up to 2 years of relevant experience            
• Advanced level of English, both written and oral
• Knowledge in MS Office Excel
• Attention to detail / rigor
• Ability to collaborate / teamwork
• Analytical ability
• Client focused

#LI-Hybrid 

Why joining BNP Paribas? 

Leading player in banking and financial services in Europe, BNP Paribas operates in 64 countries and has nearly 178,000 employees, including more than 144,000 in Europe 

The Group holds key positions in several areas of banking and financial services that are structured around three operating divisions: 

In Portugal since 1985, BNP Paribas today has more than 9.220 employees, distributed across the Group's 10 business entities established in the country. Its presence also extends to 11 centres of expertise providing value-added services to various countries where the BNP Paribas Group also operates.

BNP Paribas ´ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility – Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:

To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices. 

Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life. 

To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.