Job Title
DevOps Support Engineer – Customer Data & Services

Department
ISPL ITG Payment services

Business line / Function description
The IT Payment Services line is the global hub for payments and cash‑management solutions across the BNP Paribas Group. It delivers high‑throughput, highly secure applications that process billions of transactions each year. The team works in an Agile, DevOps‑centric environment and collaborates closely with product owners, compliance, and operations to keep the platform reliable, compliant, and innovative.

Position purpose
Provide end‑to‑end application support and Linux infrastructure operations, leveraging DevOps practices (Ansible, CI/CD, Docker/Kubernetes, ELK monitoring) to ensure reliable, scalable services while driving continuous improvement and business efficiency.

Responsibilities

Direct responsibilities

·        Support application enhancement activities to improve overall system performance and functionality.

·        Implement technical changes in the application to drive business growth and efficiency.

·        Leverage DevOps tools and best practices to streamline technical workflows, automate processes, and enhance overall system reliability and scalability.

·        Drive technical coordination and support continuous improvement initiatives across the team.

·        Provide technical guidance and operational support to ensure seamless service delivery.

Contributing responsibilities

·        Team player

·        Effectively communicate work and delivery status

·        Open to adaptation of new technology, learning and implementation within the project.

·        Ensure delivery timelines are met while maintaining high quality and compliance standards.

Technical & Behavioral competencies

·        5-6 years of professional working experience in Devops practice and Linux operations, hands-on experience in application support, monitoring and operational enhancements.

·        DevOps Practice – git lab CI/CD, container orchestration (Docker, Kubernetes), Ansible and other DevOps collaboration platform & Linux.

·        Hands-on experience in Infrastructure as service IaC, Kubernetes as service KaaS

·        Internet & Intranet architecture – Understanding about Load balancer, Nginx, Proxy, SSL certificates

·        Working knowledge of ELK Stack (open-source centralized logging and observability platform)

·        Hands-on experience with infrastructure and monitoring provisioning tools

·        Application monitoring and troubleshooting skills

·        Proficiency in log monitoring, dashboard creation, and alert setup

·        Proficient in analytical skills 

·        Excellent oral and writing communication skills 

Specific qualifications

·        5 - 6 years of experience along with Bachelor's Degree - in IT, Computer related field or equivalent experience.

Skills Referential (Required knowledge, skills and abilities)

Other Skills:

-          Agile methodology exposure

-          Knowledge of banking products is a nice to have

-          Proactive mindset

Education Level: Bachelor Degree in IT or Computer Science or equivalent

Location: Chennai / Mumbai 

About BNP Paribas Group:

BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialized businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability.

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.