About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

About BNP Paribas Group:

 BNP Paribas is the European Union’s leading bank and a key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialized businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporate and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind, and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, color, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

About Business line/Function: ARVAL Service Lease

Arval is a car renting company with Services, for professional entities and more recently, opened to retail market. Serving 30 countries worldwide with the goal of being the best in class both for customer satisfaction and innovation (Partnership, new technologies, etc.)

Arval IT is the IT department of the company.  The IT Production Tribe is a key component of the Arval IT department, focusing on several critical areas to support the company's operations. This tribe is structured into 5 domains :

• Production security domain: Manage the security on Production : Security Monitoring, Advanced Malware Protection, Secure network, Secure Hosting, Security Data Warehouse / Dashboards, DLP Technical, Service Design Validation, Privileged Access Control, Vulnerability Management, Production Security project management, Production Resilience
• Application Production domain: This domain operates daily over 200 business applications that make up Arval's information system. The main goal is to ensure the smooth functioning and support of these applications, addressing any issues that arise and implementing improvements as needed.
• Infrastructure Domain: Manage, Deploy and support Arval infrastructure hosted in BNPP Datacenter. Define and Enrich Infrastructure service catalog, anticipate infrastructure capacity planning and integrate security and compliance requirements. The infrastructure domain consists of 4 teams: Network, Digital Working, Windows, Linux & Storage & Virtualisation
• Technical Office Domain: Contributes to the preparation and validation of Project Architecture Overview (PAO), drives obsolescence, manage Production Cloud competency center and provide technology expertise (ExaCC, Secure Transport…).
• CTO Office Domain: CTO Office comprise teams such as Control Tower, HAM, Steering and Budgeting, Governance and Reporting.

Job Title:

HAM Technical Lead

Date:

28/11/2025

 Department:

Arval IT

Location:

Offshore

Business Line / Function:

IT Production/CTO Office

Reports to:

(Direct)

ISPL Production Manager

Grade: 

(if applicable)

N/A

(Functional)

Number of Direct Reports:

0

Directorship / Registration:

NA

Position Purpose

The HAM Manager gathers detailed hardware and software inventory information to facilitate decisions regarding purchasing, allocation, replenishment and retirement of IT assets. The role ensures effective utilization of all allocated hardware, software and related infrastructure. This position enforces compliance with corporate security policies, licensing requirements and technology deployment standards. The HAM Manager works closely with system support, networking, procurement, finance and other operational teams to ensure efficient and compliant management of all IT assets throughout their lifecycle.

Responsibilities

Direct Responsibilities

1. IT Asset Lifecycle Management

·       Supports and manages the full lifecycle of IT assets from procurement to retirement, ensuring assets are effectively deployed, tracked, updated and disposed.

·       Ensures detailed and accurate hardware and software inventory is always maintained.

·       Conduct annual asset reconciliation against the record in finance book.

2. Compliance, Audits & Licensing

·       Participates in regular internal/external audits to ensure asset data accuracy, proper documentation and compliance with licensing, security and policy requirements.

·       Manage software licenses, ensuring compliance with vendor agreements and legal standards.

3. Software Usage & Cost Optimization

·       Tracks software usage to identify unused or underused applications and eliminate over-licensing.

·       Helps optimize procurement and maintenance expenses by recommending cost-saving initiatives.

4. Vendor & Contract Management

·       Works with vendors to manage contracts, warranty claims, AMC renewals and maintenance schedules.

·       Ensures asset purchases and renewals align with budget and governance guidelines.

5. Asset Incident Management

·       Help manage incidents related to IT hardware and software assets such as failures, warranty claims or licensing issues.

·       Ensures timely resolution to minimize operational disruptions.

6. Preventive Asset Monitoring

·       Proactively monitors asset health, lifecycle milestones and policy deviations to prevent potential issues affecting operations.

Contributing Responsibilities

1.       Budget and Financial Collaboration

·       Contributes to IT asset budget planning, including procurement, maintenance and depreciation.

·       Coordinates with Fulfillment, Finance & Accounting teams to ensure asset-related expenses meet budgetary and compliance criteria.

2.       Cost Tracking & Optimization

·       Tracks total cost of ownership (TCO) across purchase, maintenance, storage and disposal.

·       Recommend actions to reduce asset costs while improving operational efficiency.

3.       Cross-functional Coordination

·       Collaborates with system support, networking, information security, logistics and service delivery teams to ensure smooth asset operations.

·       Supports standardized deployment and configuration practices across the organization.

4.       Process Improvement & Automation

·       Contributes to enhancing asset management processes, SOPs, dashboards and automation opportunities.

·       Supports improvements to CMDB accuracy, discovery tools and reconciliation processes.

Technical & Behavioral Competencies

Technical Competencies

·       Strong understanding of Hardware Asset Management (HAM) and Software Asset Management (SAM) processes.

·       Hands-on experience with ITAM/CMDB tools such as ServiceNow, BMC Discovery.

·       Knowledge of ITIL processes related to asset, configuration, change and incident management.

·       Familiarity with software licensing models (Microsoft, Adobe, Oracle, etc.).

·       Ability to analyze asset data, generate reports and identify optimization opportunities.

·       Understanding of procurement workflows, warranty management and vendor coordination.

·       Awareness of security policies governing IT assets, data sanitization and disposal.

Behavioral Competencies

·       Strong analytical and problem-solving skills.

·       High attention to detail and accuracy in documentation.

·       Excellent communication and coordination skills across teams and vendors.

·       Ability to work under pressure and manage multiple priorities.

·       Proactive mindset with a focus on prevention and continuous improvement.

·       Strong ownership, accountability and customer-centric approach.

·       Ability to collaborate effectively with cross-functional stakeholders.

Specific Qualifications (if required)

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Attention to detail / rigor

Adaptability

Creativity & Innovation / Problem solving

Ability to deliver / Results driven

Transversal Skills: (Please select up to 5 skills)

Analytical Ability

Ability to develop and adapt a process 

Ability to anticipate business / strategic evolution

Ability to understand, explain and support change

Ability to develop others & improve their skills

Education Level: 

 Bachelor Degree or equivalent

Experience Level

At least 10 years

Other/Specific Qualifications (if required)