In a changing world, unprecedented challenges require unmatched talent. Join one of Montreal's Top Employers in 2025. We are a dynamic and growing organization having its main establishment located in downtown Montreal and part of a leading international banking institution fully committed to building a more sustainable future. Note that the position may be in the Canadian Branch of BNP Paribas or in one of its subsidiaries based in Montreal. 

The position at a glance

The Application Production Support is responsible and accountable for daily support and health of the production environment for multiple applications in the APS Functions portfolio. Such tasks include change, user request, incident, and problem management for the department. As required, functional support and user setup may be performed. The Analyst shall serve on a team which acts as the first point-of-contact (Level 1 and 2): the role will be to receive, to record, and to understand issues, to fix known issues, suggest improvements, route unknown issues to Level 3 support staff, and to then communicate the resolution to the requestor. Assist the user community to resolve technical issues. Coverage during weekend and off-hours are on an "as needed" basis

In detail

• Monitoring and supporting the day-to-day production activities
• Diagnosing and provide a high level of functional support for accounting applications Multifonds FA/WEM & Calculo.
• Analysis and solving accounting and technical issues during production phases, raise change requests to the vendor, ensure the follow up of issues until the delivery of patch corrections.
• Understand prerequisites for accounting migrations and specific accounting events such as merger, split/change of currency of share classes.
• Closely follow up monitoring dashboards.
• Contribute to maintain a very stable BAU to deliver NAV on time and match with the deadlines.
• Testing of new Multifonds functionalities.Participate in the several fund migration activities, testing, internal meetings, and catchup calls with the external service providers.
• Participate in the several fund migration activities, testing, internal meetings, and catchup calls with the external service providers.

Work shift: Monday to Friday. 12 PM to 8 PM in Winters. 1 PM to 9 PM in Summers

The strengths and skills that will help you succeed

• 5+ years’ experience in at least 80% of the Main Responsibilities bullets listed above along with Transversal project management.
• Bachelor's degree in finance/accounting required; advanced degree considered a plus.
• Professional working proficiency in English language is required
• Expertise in the business and in-depth understanding of the functional process in general. This includes the knowledge of financial instruments, Net Asset Value (NAV) calculation that is the key value for any Mutual funds.
• SME-core accounting application Multifonds FA/WEM software (Temenos) to provide a high level of functional support.
• Service now reporting proficiency
• Knowledge on AI is plus
• Experience in monitoring tools (such as Dynatrace)
• Technical skills like [SQL, UNIX, Windows]

*Given the vast majority of our clients, both internal and external, are based outside of Quebec and Canada, specific language requirements may apply. Professional working proficiency in English language is required

What’s in it for you

In addition to competitive compensation, we offer flexible benefits including a family and spouse insurance program, a defined contribution pension plan and paid days for volunteering. Hybrid work arrangements are available for most positions. In-office presence is required a minimum of 3 days per week, one of which must be on a Monday and/or a Friday. BNP Paribas provides excellent training and personal development programs, as well as opportunities for career development within the company and internationally.

To find out more about our range of benefits, click here

What you need to know

Diversity, Equity and Inclusion (DE&I) at the heart of our commitments

• At BNP Paribas all employees are on an equal footing allowing us to create a work environment that values and respects people for their talents, skills and competences.
• BNP Paribas recruits, employs, trains, compensates and promotes regardless of race, religion, colour, national origin, sex, disability, age, and other protected status (Employment Equity Act and Canadian Human Right Act).
• To learn more about our DE&I commitments, click here

About us

BNP Paribas is the top bank in the European Union and a major international banking establishment. Present in 63 countries, with more than 180,000 employees, the bank holds key positions in several areas of banking and financial services.

BNP Paribas’ mission is to contribute to a responsible and sustainable economy by financing and advising its clients according to the highest ethical standards, while striving to respond to essential concerns in terms of the environment, regional development and social inclusion.

Since 1961, BNP Paribas has supported large Canadian companies and institutions in their business development by offering a full range of specialized financial services and investment products.

With over 1,400 employees, BNP Paribas in Canada continues to attract experts from diverse fields as well as ambitious young talent from around the world. We are proud to offer our employees a rewarding and international workplace where they can build their professional careers by honing their skills, meeting challenges and enriching their knowledge of the financial industry.

Our certifications and partnerships

• Montreal’s Top Employers 2025
• Canada’s Best Diversity Employers 2025
• Women in Governance  – Parity certified -  Platinum certification
• Pride at Work Canada
• Part of Les Affaires top 300 companies in Quebec
• Synclusiv
• Ready, Willing and Able 
• Autisme sans Limites 
• LinkedIn Top Companies 2024

Do you want to discover other BNP Paribas offers in Canada?

Click here: BNP Paribas in Canada | Our job offers

*** While the description above describes our ideal candidate, we encourage applicants to apply even if they do not fully meet the complete list of qualifications noted***