In a changing world, unprecedented challenges require unmatched talent. Join one of Montreal's Top Employers in 2024. We are a dynamic and growing organization having its main establishment located in downtown Montreal and part of a leading international banking institution fully committed to building a more sustainable future. Note that the position may be in the Canadian Branch of BNP Paribas or in one of its subsidiaries based in Montreal. 

The position at a glance

The Human Resources Operations (HR COO) is responsible for the design, development and implementation of HR operational services for North America.  The COO teams drive efficiency, effectiveness, and compliance for all HR operations, technology, vendor governance and project management.

Within the HR Operational Permanent Control (OPC) team, the Operational Permanent Control Senior Specialist works extensively with all BNPP CIB US and Americas HR teams and is responsible to advice, identify, assess, monitor, and mitigating operational and compliance risks within HR.  This role ensures HR processes, and policies comply with applicable regulations, organizational standards, and industry best practices while fostering a risk-aware culture. The person in this position will coordinate the deployment, promotes the continuous improvement of HR controls, and monitors their execution. They will collaborate with HR leadership, legal, compliance, Risk, and internal audit teams to enhance risk management frameworks and ensure the alignment of HR operations with organizational objectives.

In detail

• Conduct Risk Control Self assessments of HR operations, policies, and practices to identify potential compliance and operational risks.
• Support and provide guidance to stakeholders on the development of Key Risk Indicators (KRIs) and present at internal committee as needed.
• Support incident reporting and root cause analysis for operational issues impacting HR and input into applicable risk system.
• Assess the effectiveness of internal controls within HR functions and recommend improvements where necessary while also ensuring execution of BNPP Group HR control plan, as well as local controls and waivers.
• Re-convey important communications to ensure good understanding (objectives, company goals, etc)
• Assist HR teams and serve as the HR liaison with internal and external auditors during operational risk and compliance reviews. (audit related queries, etc.)
• Coordinate the completion of findings, recommendations, and Permanent control actions, reporting progress to management and ensuring completion per timelines.
• On an ad-hoc basis
  • Develop projects (automated dashboards partnering with H/R Data Analytics & Insights team revisiting management reports and metrics in liaison with 1LoD and 2LoD across CIB Americas and group, etc.)
• Contribute to the design and delivery of training programs to HR staff and management on compliance requirements and risk mitigation strategies by promoting best practices.
• Contribute to reports and communications which include the Business Continuity Plan and HR OPC dashboard enhancements, Internal control Committee (ICC) and any ad-hoc reports when required.
• Ensure action plans, Permanent Control Actions, and Recommendation are monitored, amended, and implemented to improve processes, prevent operational risk incidents, and mitigate the key risks.
• Review policies, processes, and procedures to ensure documentation is updated within review timelines and/or following material organizational/business process changes.
• Deliver regular presentations on Risks and Controls to HR Management and Senior Management. 

Work conditions: This position provides for standard working conditions in an office and a normal work schedule from Monday to Friday. This position requires little travel.

The strengths and skills that will help you succeed

TRAINING AND OCCUPATIONAL EXPERIENCE

• Bachelor’s Degree or equivalent education/experience/training
• Knowledge of HR processes
• Knowledge of the banking industry
• Analytical and project management skills a plus
• . At least 10 years of experience in a similar position

ESSENTIAL SPECIFIC REQUIREMENTS

• Excellent verbal and written communication
• Ability to operate autonomously
• Ability to be well organized and to be multi-tasking
• Ability to work as part of a multicultural team
• Ability to collaborate with internal/external stakeholders and to be client-oriented
• High proficiency on Excel particularly with dashboards
• Proficient with Microsoft Office tools (Word, Excel and Power Point)
• Given the vast majority of our clients, both internal and external, are based outside of Quebec and Canada, specific language requirements may apply. Knowledge of French and English is required.

What’s in it for you

In addition to competitive compensation, we offer flexible benefits including a family and spouse insurance program, a defined contribution pension plan and paid days for volunteering. Hybrid work arrangements are available for most positions. In-office presence is required a minimum of 3 days per week, one of which must be on a Monday and/or a Friday. BNP Paribas provides excellent training and personal development programs, as well as opportunities for career development within the company and internationally.

To find out more about our range of benefits, click here

What you need to know

Diversity, Equity and Inclusion (DE&I) at the heart of our commitments

• At BNP Paribas all employees are on an equal footing allowing us to create a work environment that values and respects people for their talents, skills and competences.
• BNP Paribas recruits, employs, trains, compensates and promotes regardless of race, religion, colour, national origin, sex, disability, age, and other protected status (Employment Equity Act and Canadian Human Right Act).
• To learn more about our DE&I commitments, click here

About us

BNP Paribas is the top bank in the European Union and a major international banking establishment. Present in 63 countries, with more than 180,000 employees, the bank holds key positions in several areas of banking and financial services.

BNP Paribas’ mission is to contribute to a responsible and sustainable economy by financing and advising its clients according to the highest ethical standards, while striving to respond to essential concerns in terms of the environment, regional development and social inclusion.

Since 1961, BNP Paribas has supported large Canadian companies and institutions in their business development by offering a full range of specialized financial services and investment products.

With over 1,400 employees, BNP Paribas in Canada continues to attract experts from diverse fields as well as ambitious young talent from around the world. We are proud to offer our employees a rewarding and international workplace where they can build their professional careers by honing their skills, meeting challenges and enriching their knowledge of the financial industry.

Our certifications and partnerships

• Montreal’s Top Employers 2024
• Canada’s Best Diversity Employers 2024
• Women in Governance  – Parity certified -  Platinum certification
• Pride at Work Canada
• Rainbow Accreditation issued by Canada’s LGBT+ Chamber of Commerce (CGLCC)
• Part of Les Affaires top 300 companies in Quebec
• Synclusiv
• Ready, Willing and Able 
• Autisme sans Limites 
• LinkedIn Top Companies 2024

Do you want to discover other BNP Paribas offers in Canada?

Click here: BNP Paribas in Canada | Our job offers

*** While the description above describes our ideal candidate, we encourage applicants to apply even if they do not fully meet the complete list of qualifications noted***