Job Title: Communication & Community Manager - CIB HR 

Department: Human Resources

About Business line/Function: HR Shared Services

Position Purpose: The CIB HR Communication & Communities Coordinator plays a key role in supporting global CIB & ALMT HR projects and programs through impactful communication initiatives. This position manages a portfolio of projects and global communities, driving high-impact communication actions.

Closely connected to multiple stakeholders, this role is essential in creating a positive employee experience across CIB. Working in partnership with CIB HR teams worldwide, Communication teams, and senior managers.

Responsibilities

• Contribute to the definition and execution of the CIB HR communication plan and its roadmap.
• Design and deliver digital communication solutions in project mode to meet HR client and community needs (branding, visual identity, SharePoint/Echonet pages, newsletters, mass mailings, videos).
• Manage existing HR communication tools and content in BaU mode, ensuring accuracy and relevance at all times.
• Integrate social media practices (LinkedIn) into HR projects.
• Create engaging content for HR communities, leveraging insights from projects and programs.
• Organize HR events, both virtual and in-person.
• Monitor market trends in HR communication and apply best practices.
• Track and measure communication effectiveness through feedback collection and KPI monitoring.

Technical & Behavioral Competencies

• 5 years experience in HR communication topics
• Strong oral and written communication skills
• Communication tools (illustrator, etc.)
• Creativity and innovation
• Results-driven and ability to deliver
• Ability to understand, explain, and support change
• Collaboration and teamwork
• Organizational skills
• High level of autonomy

Location: Mumbai / Bengaluru

About BNP Paribas Group:

BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialized businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability.

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.