Business Overview:

BNP Paribas Corporate & Institutional Banking, IT Production, is a transversal function which provides core infrastructure and services to all BNP Paribas businesses in the Americas.

Within the Infra domain, Record Keeping domain oversees video, voice, trading voice and recording of all channels. The mission is to ensure accurate, compliant and efficient availability of systems and retention of voice and electronic communications records, supporting business operations, risk management and regulatory obligations. 

Candidate Success Factors:

Candidates are measured on the following four performance drivers, which will dictate how individual impact is considered on the Americas platform:

• Results and Impact
  • Able to influence peers and team.
  • Demonstrates good judgement when making decisions of high complexity and impact.
  • Exercise appropriate autonomy in the execution and delivery of work. 
  • Responsible for driving outcomes, which have meaningful effect on team or department.
• Leadership and Collaboration:
  • Creates trust with colleagues.
  • Acts in leadership capacity for projects, processes, or programs.
• Client, Customer and Stakeholder Focus: 
  • Able to build relationships with a mix of colleagues and clients.
  • Interacts regularly with management and department leaders.
  • Demonstrates the ability to influence stakeholders at the team level. 
• Compliance Culture and Conduct: 
  • Takes full responsibility for personal actions and demonstrates courage in facing problems and conflicts.
  • Perceived as a person of high moral character; upholds corporate values and displays high ethical standards.

Responsibilities: 

The Head of Record Keeping is responsible for ensuring the alignment of services with the regulatory & internal requirements, driving optimization and automation, maintaining impeccable service conditions and providing appropriate proximity support to end users. She/he will also ensure that the solutions provided are governed, controlled, and documented within the region.

With a strong knowledge of IT production processes and technical Voice & e-Communications record keeping solutions and with good popularization and restitution skills, the individual should be able to work in a global environment in a demanding context with strong regulatory constraints.

• Gather the Record Keeping (RK) business needs of different users (Compliance, CIB CCCO, CIB ITO RMO, Voice & e-Communications channels Product Owners), architecture enhancements/evolutions, and evaluate their impacts and risks.
• Understand the technological trends and practical application of existing, new and emerging technologies/solutions and contribute to the technology watch studies. 
• Participate in the project, RFPs/investment, and architecture committees. 
• Contribute to the definition, implementation, and review (functional & technical) of RK processes, control plan, transversal governance and reporting.
• Participate in the definition of technical solutions, integrate production and infrastructure requirements, and contribute to the continuous improvement of production. 
• Maintain the RK systems & communication channels in operational conditions (availability, obsolescence, …)
• Ensure the alignment of solutions with the architecture guidelines/standards/principles and IT Production processes with relevant regulatory & internal controls and procedures.
• Maintain the security/reliability of RK systems & communication channels.
• Keep up-to-date and validate the internal installation and operating documentation.
• Handle the Non-Recording Incidents (NRI) under CIB ITO Production responsibility and contribute to identification and resolution of the root causes of incidents
• Manage a team of business analysts, engineers, and system experts and organize the successful completion of its work, manage human resources, manage available resources in accordance with schedules & budgets, promote the team’s work and pass on information.

Minimum Required Qualifications:

• Functional and technical knowledge on channels and record keeping solutions. 
• IT Production processes & resiliency procedures
• Knowledge of new technological stacks (Elastic Search, Grafana, Promotheus, Dynatrace …)
• Service Management production tools (ITSM) & ITIL (Information Technology Infrastructure Library) methodologies 
• IT Risks and Cybersecurity
• Budget and financial analysis knowledge
• Program/Project management methodology
• Management of IT tools: Word, Excel, PowerPoint, planner, etc.
• Promote team and cross-entity work.
• Strong communication and organizational skills and knowledge of IT services
• Strong organizational and interpersonal skills   

Preferred Qualifications: 

• Prior experience as IT manager on large transversal projects
• Experience of working with Senior IT leadership and committees. 

FINRA Registrations Required:  

• Not Applicable 

CFTC Swap Dealer Associated Person (if yes, NFA Swaps Proficiency Program is required): 

• Not Applicable 

SEC Security-Based Swap Dealer Associated Person:

• Not Applicable 

While the description above describes our ideal candidate, we encourage applicants to apply even if they do not fully meet the complete list of qualifications noted.

The expected starting salary range for this position is between $195,000 to $245,000 annually. The actual salary may vary based upon several factors including, but not limited to, relevant skills/experience, time in role, base salary of internal peers, prior performance, business line, and geographic/office location.

In addition, our comprehensive benefits package aims to support our employees in various aspects of their lives. From healthcare and wellness programs to retirement plans and childcare services, we prioritize the well-being and growth of our employees. Our benefits include medical, dental and vision coverage, a 401(k) Savings Plan, backup childcare, life, accident and disability insurance, mental health support and paid time off. Additional details about our benefits offerings, inclusive of eligibility for a discretionary bonus, will be provided during the hiring process.

About BNP Paribas:

BNP Paribas is a leading bank in Europe with an international reach across the US, EMEA and APAC. It has a presence in 65 countries, with nearly 190,000 employees. The bank employs over 3,500 people in offices in the US across 10 states including New York, Jersey City, Chesterbrook, PA, San Francisco, Boston, Chicago, Denver, Miami, and Washington, DC. BNP Paribas has built a strong and diversified presence to support its client base. We continue to grow and strengthen our commitment to the US market through our Corporate & Institutional Banking activities. We are one of a few non-US banks to offer a full value chain for our clients, from trading to financing, and clearing and custody in the US with the international footprint and capacity to deliver both globally and locally. Leveraging the strength of our European roots, our network can support clients in virtually every region of the world, enabling more connectivity and efficiency wherever our clients conduct business. We take pride in our expertise and our ability to adapt while constantly looking ahead to create a more sustainable world.

As an international company with a global footprint, the unique cultures and viewpoints of our team members are an integral part of the fabric of BNP Paribas. We are a company with a purpose - to be a responsible and sustainable global leader. We aim to create an environment where our employees feel empowered to drive change, make an impact and be true to themselves. We employ talented individuals from a wide variety of backgrounds, locally and globally, and are inspired by our employees who help us in cultivating a diverse, equitable and inclusive workplace through initiatives such as our Diversity, Equity & Inclusion (DEI) Leadership Forum and Employee Resource Group (ERG) communities. We strive to be a workplace where all team members can grow and thrive and offer robust training, development, and mentoring opportunities to make that vision a reality. Our leaders are deeply committed to DEI and highly accessible to our employees, consistently soliciting feedback on how we can continue to support our employees to reach their highest potential. 

BNP Paribas. The Bank for a Changing World - https://usa.bnpparibas/en/homepage/join-us/our-opportunities/

BNP Paribas is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

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