In a changing world, unprecedented challenges require unmatched talent. Join one of Montreal's Top Employers in 2025. We are a dynamic and growing organization having its main establishment located in downtown Montreal and part of a leading international banking institution fully committed to building a more sustainable future. Note that the position may be in the Canadian Branch of BNP Paribas or in one of its subsidiaries based in Montreal. 

Graduate program 

As a graduate, you will benefit from an 24 month program that aims to give you the tools to develop yourself and discover your potential through customized trainings, networking sessions and transversal projects. This is a permanent role.

More information about the program available on our website: 

BNP Paribas in Canada | Students & Young graduates

The position at a glance

Business Overview:

•    CIB Americas Operations mission is to be a valued PARTNER to our internal and external clients, providing the highest quality support and levels of customer service

•    Operations is charged with TRANSFORMING the operational platform and instilling a culture of continuous improvement

•    Operations is committed to the BNP Paribas CODE of CONDUCT and takes pride in the professional and respectful execution of its responsibilities

In detail

The End to End Coordinators (E2E-C) primary focus is a transversal group delivering value-added service that helps ensure a seamless end-to-end onboarding process by providing oversight, transparency, and partnership with the business and key stakeholders as a Single Point of Contact for clients for all aspects of the Onboarding and Recertification process in support of US activities piloted from Montreal.  The individual will act as liaison for the SBOs and Marketing Associates between Due Diligence (onboarding/recertification), Compliance and Corporate Social Responsibility (CSR) teams locally and globally.  The key focus of the team is to enhance execution for our clients by providing a smooth KYC experience at both onboarding and subsequent recertifications.

E2E-C is also responsible for collaborating where necessary with colleagues in regions such as London, Paris, Hong Kong, Australia, Japan and Canada for European and APAC business needs.  

•    Act as a liaison for the SBO’s and Marketing Associates between Due Diligence (Onboarding/Recertification), Compliance and CSR to enhance the level of execution for our clients.

•    Reach out to clients for information and documentation, validate KYC documents received and send to the due diligence team.

•    Assist with the completion of internal documents (RM Assessment, CAC form, Call Memo, and CSR MAOS screening & PAT Tables). Coordinate as needed with non-US Due Diligence, Compliance and CSR teams to ensure global flags are in place to avoid delays and reputational risk.

•    Gather and leverage knowledge of KYC and CSR policies and procedures – address issues/inquiries from RMs and other Operations teams as needed

•    Provide real-time assistance to the business regarding existing clients and the products they are approved or not approved to transact.

•    Coordinate execution documentation and approvals for various products across multiple regions, and initiate connectivity requests for high and low touch trading

•    Effectively communicate requests from the business to internal stakeholders, and assist in keeping requests on track through various internal workflows, systems, and teams

•    Troubleshoot and direct all queries from the business and internal stakeholders – i.e. booking issues, client code discrepancies, conflicting referential, and product specific approvals.

• In addition, this role will support select due diligence activities which consist of assessing client risk by completing the KYC process, working in close coordination with relevant stakeholders

Minimum Required Qualifications:

•    Experience working in the financial services industry; basic knowledge of global markets and lifecycle of a trade, basic understanding of regulatory and trading documentation an asset

•    Knowledge on Know Your Customer processes / procedures and key Anti-Money Laundering activities performed by Financial Institutions

•    Experience with onboarding and KYC (know-your-customer) requirements collection a plus

•    Experience speaking with Corporate and/or Institutional Clients (Corporates, Financial Institutions, Funds, etc.) a plus

•    Proficient in Microsoft Word, Excel, Outlook and PowerPoint.

•    Well-developed interpersonal, problem-solving and influencing skills

•    Exhibit high willingness to collaborate with all levels of the organization

•   Given the vast majority of our clients, both internal and external, are based outside of Quebec and Canada, specific language requirements may apply.  Professional working proficiency in French and English languages are required. 

What’s in it for you

In addition to competitive compensation, we offer flexible benefits including a family and spouse insurance program, a defined contribution pension plan and paid days for volunteering. Hybrid work arrangements are available for most positions. In-office presence is required a minimum of 3 days per week, one of which must be on a Monday and/or a Friday. BNP Paribas provides excellent training and personal development programs, as well as opportunities for career development within the company and internationally.

To find out more about our range of benefits, click here

What you need to know

Diversity, Equity and Inclusion (DE&I) at the heart of our commitments

• At BNP Paribas all employees are on an equal footing allowing us to create a work environment that values and respects people for their talents, skills and competences.
• BNP Paribas recruits, employs, trains, compensates and promotes regardless of race, religion, colour, national origin, sex, disability, age, and other protected status (Employment Equity Act and Canadian Human Right Act).
• To learn more about our DE&I commitments, click here

About us

BNP Paribas is the top bank in the European Union and a major international banking establishment. Present in 63 countries, with more than 180,000 employees, the bank holds key positions in several areas of banking and financial services.

BNP Paribas’ mission is to contribute to a responsible and sustainable economy by financing and advising its clients according to the highest ethical standards, while striving to respond to essential concerns in terms of the environment, regional development and social inclusion.

Since 1961, BNP Paribas has supported large Canadian companies and institutions in their business development by offering a full range of specialized financial services and investment products.

With over 1,400 employees, BNP Paribas in Canada continues to attract experts from diverse fields as well as ambitious young talent from around the world. We are proud to offer our employees a rewarding and international workplace where they can build their professional careers by honing their skills, meeting challenges and enriching their knowledge of the financial industry.

Our certifications and partnerships

• Montreal’s Top Employers 2025
• Canada’s Best Diversity Employers 2025
• Women in Governance  – Parity certified -  Platinum certification
• Pride at Work Canada
• Part of Les Affaires top 300 companies in Quebec
• Synclusiv
• Ready, Willing and Able 
• Autisme sans Limites 
• LinkedIn Top Companies 2024

Do you want to discover other BNP Paribas offers in Canada?

Click here: BNP Paribas in Canada | Our job offers

*** While the description above describes our ideal candidate, we encourage applicants to apply even if they do not fully meet the complete list of qualifications noted***