Job Title:    Learning & Development Specialist, Japan     Date:     September 2025

Department:    HR    Location:    Japan

Business Line / Function:    Learning & Development    

Reports to: (Direct) Country Head of HR  ,  (Functional) Regional Head of L&D

Grade: AVP   

POSITION OBJECTIVES & PURPOSE

•    Act as a coordinator for L&D at local level and facilitate learning and development programs

•    Identify opportunities with managers to foster individual growth, enhance skills, and support organizational objectives and together propose relevant learning solutions

•    Work closely with APAC L&D on the rollout of learning solutions

•    Update local HR team on new development on guidelines, procedures and methodologies related to L&D 

•    On ad hoc basis, work on transformation projects assigned by Country Head of HR

KEY RESPONSIBILITIES

LEARNING NEEDS ANALYSIS:

•    Conduct learning needs assessments through stakeholder interviews, data analysis and metrics.

•    Translate business needs into learning plans that support performance, capability growth, and culture.

•    Work closely with HRBPs and business stakeholders to identify skills gaps and deliver fit-for-purpose learning solutions.

L&D COORDINATION:

•    Work with managers to map the training needs of their team and roll out relevant trainings in discussion with Country Head of HR and in alignment with APAC’s L&D offerings

•    Collaborate with internal / external vendors to deliver high impact and fit-for-purpose learning solutions for territory employees 

•    Execution of training programs locally

•    Identify opportunities for improvement in training curriculum based on needs analysis and feedback assessments and conduct basic data analysis

•    Manage local training budget along with APAC L&D

L&D COMMUNICATION: 

•    Promote and disseminate L&D initiatives to staff and internal stakeholders, leveraging on all communication tools available locally, regionally and globally to push the offer

•    Communicate on the L&D strategy and priorities with Country Head of HR and Business Partners to ensure internal buy in of new initiatives and for support

•    Share needs analysis and feedback assessments with Country Head of HR, Business Partners and APAC L&D for continuous program improvements

GOVERNANCE AND REPORTING: 

•    Produce periodic L&D Controls Dashboards outlining performance on key KPI indicators

•    Oversee local learning governance, including escalation of any risk or non-compliance related to training 

•    Reports on the allocation and utilization of the learning and development budget for territory to ensure cost efficiency always 

•    Ensure robust governance and effective oversight of offshored tasks to maintain service quality, manage risk and uphold regulatory compliance

•    Produce ad-hoc L&D reports upon request by Inspection Generale / Internal Audit or local regulators

•    Contribute to the Permanent Operational Control Plan and contribute to the reporting of all incidents according to the Incident Management System

•    Ensure training vendors meet internal procurement standards

•    Use data to derive insights, measure impact of learning interventions, and recommend improvements

•    Ensure training vendors and platforms used meet internal standards and regulatory requirements.

•    Comply with internal policies and external regulations in carrying out daily activities.

CONTRIBUTION TO THE APAC L&D & HR PROJECTS: 

•    Contribute to various APAC L&D projects

•    Contribute to local HR projects / initiatives in particular in the areas of DEI, Career Development and Employee Wellbeing.

REQUIRED COMPETENCIES/BEHAVIORS:

•    Communication skills - Fluent in oral and written Japanese & English

•    Understanding of business/function line

•    Ability to plan, prioritize and deliver

•    Ability to interact and build relationships with all levels of employees

•    Experience in delivering training and development initiatives

•    Strong project management and organizational skills to multi-task efficiently

•    Strong team skills

•    Results focused and ability to take initiatives

•    Ability to work in a multi- cultural environment

•    Strong sense of confidentiality and ethics

•    Diversity, inclusion and non-discrimination awareness

•    Knowledge and usage of e-learning design and delivery

•    Microsoft office – Excel & Powerpoint

•    Ability to work in a challenging / fast paced environment and multi-task and think creatively