Job Title: Senior DevOps Engineer – Tech Lead — Agentic AI & DevOps

Department: CIB ITO Infrastructure

About Business line/Function: The Mumbai Innovation Lab operates on two parallel tracks: delivering production-grade AI agents and MVPs for business units across the bank, and conducting pure innovation work — exploring, prototyping, and pushing the boundaries of what agentic AI can do in a regulated financial environment. As Tech Lead, you will be the technical reference for both tracks in Mumbai, working within and contributing to an established agentic framework already deployed across the group. Your scope is intentionally cross-functional (IT operations, compliance, risk, business lines) and cross-regional (Mumbai ↔ Paris and other group entities). You will translate architecture decisions into delivered systems, mentor the Mumbai team, and actively contribute back to the shared framework — improving it, extending it, and demonstrating its value on real use cases.

Responsibilities

Direct Responsibilities

1)      Lead technical delivery of AI agents and MVPs for cross-functional business units — IT ops, compliance, risk, business lines — within the group's established agentic framework

2)      Contribute to and extend the shared agentic framework: propose improvements, develop reusable components, document patterns for group-wide adoption

3)      Drive pure innovation work in parallel: prototype emerging approaches (LightRAG, TigerRAG, graph-based RAG, advanced MCP patterns) and evaluate their production potential

4)      Design agentic workflows using LangChain, LangGraph, and LangServe — multi-agent reasoning, tool-calling, stateful orchestration, API/microservice exposure

5)      Build production assistants on real infra datasets: incident investigation, RCA, change analysis, CMDB querying, run assistance, documentation search

6)      Implement and enforce guardrails: hallucination control, access control, secrets management, output validation, sensitive data handling

7)      Own end-to-end observability via LangSmith: prompt tracing, tool call monitoring, evaluation datasets, performance alerting

Contributing Responsibilities

1)      Coordinate technically across Paris, Mumbai, and group entities — architecture reviews, cross-regional ceremonies, async collaboration

2)      Provide technical leadership and mentorship to the Mumbai engineering team

3)      Deploy and operate POC environments on cloud-native and containerized platforms (Docker, Kubernetes, Helm, GitOps, ArgoCD, GitLab CI/CD)

4)      Formalize architecture patterns and contribute to industrialization specs for build teams across the group

Technical & Behavioral Competencies

Technical Skills:

o    LightRAG, TigerRAG, or graph-based retrieval experience

o    Contribute to a live agentic framework used across a CAC 40-tier banking group

o    MCP server design and connector architecture

o    Go or TypeScript alongside Python

o    CI/CD & GIT Ops (Expert)

o   Observability (Intermediate)

Transversal skills:

o    Knowledge of DPDP Act (India) and/or GDPR

o   Cross-functional stakeholder engagement (IT ops, risk, compliance, business lines)

o    Dual mandate: ship MVPs AND do real innovation — not one or the other

o    Ability to work with Agile methods (Mastered)

o   Cross-functional and cross-regional scope from day one

o   Tech Lead path with direct line to Global Head of Innovation

Specific Qualifications:

Skills Referential (Required knowledge, skills and abilities)

Technical Skills:

o   5+ years in DevOps / AI/ML engineering, with 2+ years on LLM-based agentic systems in production

o   Proven experience contributing to or extending a shared technical framework — not just consuming it

o   Strong Linux, distributed systems, networking, and enterprise infrastructure architecture expertise

o   Mastery of containerized environments: Docker, Kubernetes, Helm, GitOps, GitLab CI/CD, ArgoCD

o   Hands-on LangChain, LangGraph, LangServe, LangSmith — real production deployments

o   RAG architecture depth: chunking, embeddings, vector stores, hybrid search, grounding strategies

o   Solid classical observability: Prometheus, Grafana, ELK/OpenSearch, OpenTelemetry

Transversal Skills:

o   Strong grasp of AI security: access control, data protection, auditability, guardrails, secrets management

o   Experience in a regulated industry — banking, insurance — with compliance and governance awareness

o   Fluent professional English — cross-regional technical leadership and documentation are daily

Behavioral Skills: 

o    Ability to share/transmit knowledge 

o    Be results oriented 
o    Creativity & Innovation / Ability to solve problems 
o    Ability to collaborate / teamwork 
o    Develop and maintain system documentation, including configuration guides, and standard operating procedures. - Direct and be responsible for the implementation effort.
o    Provide technical guidance and mentorship to team members.
o    Able to work autonomously and as part of a team using strong analytical skills.

o    Be service oriented, customer focused, positive, committed and have an enthusiastic “can do” attitude. 

o    Demonstrate a systematic and logical approach to problem-solving. 

o    Able to follow the bank’s standards, processes, and procedures. 

o    Escalating incidents internally or to 3rd party partners when required.

Education Level: Bachelor’s or Master’s degree in Computer Science, Information Technology or Equivalent

Experience level: 7-9 +Years production experience as Senior lead under Agent AI & Devops

Location: Mumbai / Bangalore

About BNP Paribas Group:

BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialized businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability.

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.