Informacje ogólne
Nr ref.
612345678901012747
Kraj
Kolumbia
Region
Distrito Capital de Bogotá
Miejscowość
Bogota
Typ umowy
Umowa na czas nieokreślony
Rodzina zawodowa
F15 - OPERATION PROCESSING
Opis
About BNP Paribas:
BNP Paribas is a leading bank in Europe with a significant international presence, operating in 64 countries and territories, with a diverse workforce of more than 180,000 employees. The BNP Paribas Group's activities are organized around three main operating divisions, which bring together a range of business lines and capabilities designed to meet the specific needs of its clients, including individuals, entrepreneurs, small and medium-sized enterprises (SMEs), and large corporate and institutional clients. The Group supports its clients in achieving their goals by offering a comprehensive range of solutions, including financing, investment, savings, and protection insurance. In Europe, BNP Paribas has a strong presence in four domestic markets: Belgium, France, Italy, and Luxembourg, where BNP Paribas Personal Finance is a leader in consumer lending. The Group is also rolling out its integrated retail banking model in Mediterranean countries, Turkey, Eastern Europe, and has a large network in the western United States. Additionally, in its Corporate and Institutional Banking and International Financial Services activities, BNP Paribas holds top positions in Europe, has a strong presence in the Americas, and a solid and rapidly growing business in the Asia-Pacific region.
Business Overview:
The Latin America region is a strategic market for BNP Paribas, with a diverse range of countries contributing to the bank's business and long-standing relationships with clients. While Brazil is the largest economy in the region, other major countries, such as Colombia, Chile, Mexico, Peru, and Argentina, are also significant contributors. Notably, BNP Paribas has maintained a continuous presence in Colombia for over 50 years, demonstrating its commitment to the region.
BNP Paribas has a rich history in Hispanic Latin America, with a presence dating back to 1914. Today, the bank employs nearly 3,900 people across its Corporate and Institutional Banking (CIB) and International Financial Services divisions in the region. The CIB team in Hispanic Latin America comprises approximately 400 professionals, ensuring comprehensive coverage of BNP Paribas' client franchise in the region.
All of BNP Paribas' business lines operate in Hispanic Latin America, with a structured approach that provides clients with access to specialists according to sector, product, or geographic region. In response to growing globalization, the bank's regional platforms enable it to support clients across the globe, with key hubs including:
- New York and Sao Paulo, where a team of professionals covers Latin America
- Major European cities, such as Paris, London, Frankfurt, and Madrid
- Asia, where the bank has broad coverage of all major economies in the region
In Colombia, BNP Paribas has a significant presence through four entities and two representative offices, which together represent the Group's diverse activities. The Corporate and Institutional Banking division is represented by the BNP Paribas S.A. Representative Office, Corporación Financiera, and BNP Paribas Securities Services Sociedad Fiduciaria S.A. Additionally, the Investment and Protection Services division is represented by an insurance company (Cardif) and a Representative Office for Asset Management Services, and the Retail Banking division is represented a leasing company (Arval).
Job Purpose:
To offer high quality service to Local and Global clients, acting as subject matter expert on Custody and backoffice processes in order to respond in an accurate and satisfactory matter to internal and external queries.
This is a client facing role, focused on delivering onboarding efficiency, supporting KYC functions including periodic reviews/updates to KYC across business lines.
Duties and Responsibilities
List the primary job duties and responsibilities using headings and then give examples of the types of activities under each heading.
- Execute the Onboarding and Re-certification processes for the clients of the location across business lines.
- Set up the accounts in the different systems.
- Run the verifications of the received instructions (call back, signature verifications, etc)
- Respond to client and internal requirements in a precise and timely manner.
- Perform repair or manual inclusion of transactions when required in the Settlement and Cash systems (Client Window for Madrid Branch).
General
- Provide excellent client service, considering the specific needs of every client.
- Ensure compliance with local and corporate policies, guidelines, procedures, internal control and SLA requirements, to eliminate risk and operational losses.
- Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
- Follow the code of conduct and to permanently update of the operative procedures.
- Ensure the coordination and the communication with the internal operations teams aiming to provide timely and accurate responses to client queries.
- Collect and custody of all original documents regarding onboarding, , recertification, contracts for account management, and additional documents necessary according to market requirements (Affidavit, COR, UBO, Institutional investor).
Qualifications
Education:
- Bachelor’s degree in Finance, Economy, Business Administration, Industrial engineering, sales or equivalent.
Specialized Knowledge
- Knowledge of financial industry, especially in back or middle office operations.
Skills & Abilities
- Ability to Collaborate / Team Work
- Communication Skills – oral & written
- Active listening
- Creativity and Innovation / Problem Solving
- Organizational Skills Adaptability
- Client Focus
- Decision Making/ ability to prioritize
- Autonomy & Accountability
- Attention to detail / rigor
- Ability to deliver / Results Driven
- Ability to understand the business environment of the entity
- English – Level B1
- Intermediate Level of Microsoft Excel: To use functions such as financial, statistics, some logical function such as IF. It is able to work in an advanced way with graphics and edit them to change the design or the information. Use conditional formats, PivotTables and Pivot Charts and templates to enter data.
Experience
- Between 3 – 5 years within the financial industry, especially in back or middle office operations
- Between 2– 3 years in client service.
Preferred qualifications
- Knowledge of AML and KYC on-boarding requirements
- Experience with SWIFT, CUD, DCV, Deceval, BVC, DIAN.
- Analytical and Mathematical skills
- Previous experience in Investment account management, Bank, custody client’s requests.
- General knowledge of financial market regulation, Market Risk, Credit Risk, Liquidity Risk and Counterparty Risk.
- Knowledge of products related to the banking industry.
Direct Reports
None
Interactions
* Local and Foreign Clients
* Global Markets Sales team
* SBO of the Representative Office
* Global Teams
* Local compliance.
* Global compliance teams.
*Transversal functions (Finance, OPC, Enterprise services)
* Client Development Team
* Market Infrastructures.
* Regulators' service agents (DIAN, SFC, Banrep, etc)
* Processing Team
* Investment and transversal controls Team
(Optional) Decisions
N/A
(Optional) Training
- Functional training about the position, processes, procedures and controls.
- Mandatory trainings (as indicated by compliance, Legal, Region and Group)
- Handle of confidential information: Strengthen training in the handling of confidential information between entities and their clients, adding a legal clause to guarantee compliance.
- Training of Client service, addressing to staff who will have direct contact with clients, in order to provide a guideline, to explain how provide clarity to our Clients, about BNPP Group and the entity that is serving them
- Techniques for validating authentic documents according policies and regulations.
- Training of legal and regulatory aspects of BP2S and Corporación Financiera. Explain why entities are legally separated and explain that each one has to follow the legal responsibility.
- Mandatory Corporate trainings in soft skills or BNPP competencies for all new hires (as indicated by HR).