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Job Description – APAC
Job Title: | Associate | Date: | 19 Jun 2026 | ||||
Department: | Global settlements | Location: | Chennai | ||||
Business Line / Function: | BSO | Reports to: (Direct) | Manager | ||||
Grade: (if applicable) | NA | (Functional) | |||||
Number of Direct Reports: | Nil | Directorship / Registration: | |||||
Position Purpose | |||||||
Assigning task to the team based on the skill and expertise. Ensuring the deliverables are on time as per agreed SLA. EOD checks to ensure that team has completed the activities that is been assigned to them on time. Providing regular feedback to his sub-ordinates and grooming their career. Facilitating transaction processing of instructions received from client to ensure settlement of trades in Global markets. Providing round the clock service to cover client queries across ASIA, EMEA and US regions. Reconciling client positions to match with the market positions. Being a team player to achieve team co-ordination, adhere to BNP policies and follow the agreed timelines to avoid any breach in SLA. SME in the process to assist team on BAU queries and playing overall controller by validating the daily transactions ,emails, controls etc., | |||||||
Responsibilities | |||||||
Direct Responsibilities Ensuring repairs and emails are assigned on time and that are processed and validated on time Ensuring reports and activities are sent without any delay Handling 2nd level escalation emails and leading team to approach on the right direction Working on process improvements and leading team Ensuring reconciliations are performed for both cash and stock. Need to ensure that appropriate comments are updated and followed up. Ensuring appropriate comments are updated in short securities database. Ensuring FAX pilot / 599 pilot are checked regularly to create instruction on time and ensure that been reached to market. Ensure proper static set-up is in place from client and Market perspective Provide ideas to increase STP or manual intervention which will affect Ensure assigned task been completed by the team and the check-list is duly filled up on daily basis. Ensuring accounting gets completed on the same day of settlement confirmations Should gain complete knowledge on market specifications and acting as SME to clarify team queries Creating backup / succession planning for own and for the team Contributing Responsibilities Understanding BNP policies and adhere to it to ensure there is no breach. Maintaining and adhere to safe desk policy to ensure that no documents been accessible to unauthorised person. Be a team player to achieve common team organisations goals and build team co-ordination. Flexibility and adaptability to move across the shift and support business on need basis Completing mandatory training which are assigned | |||||||
Technical & Behavioral Competencies | |||||||
Decent knowledge about capital markets and financial instruments. Creativity and innovations to identify the process improvements Ability to adapt and handle the situation based scenarios | |||||||
Specific Qualifications (if required) | |||||||
Strong technical and analytical skills Proficient in MS-office applications and good knowledge on MS-Excel Ability to work individually and as a team | |||||||
Skills Referential | |||||||
Behavioural Skills: (Please select up to 4 skills) | |||||||
Decision Making | |||||||
Personal Impact / Ability to influence | |||||||
Creativity & Innovation / Problem solving | |||||||
Ability to deliver / Results driven | |||||||
Transversal Skills: (Please select up to 5 skills) | |||||||
Ability to understand, explain and support change | |||||||
Ability to inspire others & generate people's commitment | |||||||
Ability to set up relevant performance indicators | |||||||
Ability to anticipate business / strategic evolution | |||||||
Ability to develop and leverage networks | |||||||
Education Level: | Master Degree or equivalent | ||||||
Experience Level | At least 10 years | ||||||
Other/Specific Qualifications (if required) | |||||||