• The role is within GM IT APS Regulatory responsible globally for technical support and project deliveries

• The Specialist Engineer will be part of a multi-disciplined team, providing support to the production elements of the Regulatory applications

• The role is cantered on application technical support, and requires a very wide range of technical skills

• The Specialist Engineer will also work with other teams to respond to incidents and resolve issues promptly, often under pressure, to restore normal services to the business

• Provide first class support to all users of the system in a timely and efficient manner
• Liaise with the developers to communicate issue raised by the business
• Track issues effectively using ITIL approved methodology (incidents, changes, requests, and problems)
• Maintain a knowledge base regarding support issues and their resolution
• Reconfiguring various existing setups to improve the efficiency of the system and to cohere to business requests
• Preparing environments for releases and ensuring that the implementation and pre-production tests are carried out
• The systems the team supports are classified as Tier 1 (business critical) which requires a very flexible approach to work as we have to support the systems as well as undertake project work
• Within the broader team we support an overnight batches that performs the official end-of-day revaluations and scenario analysis for market risk

• Bachelor’s Degree in Information Technology / Computer Science or related
• At least 5 years of experience in Information Technology or similar  
• Advanced level of English, both written and oral
• Knowledge in
  1. Linux/UNIX & Windows Systems (Expert)
  2. Dynatrace & Scheduler ($Universe/Univiewer or others)
  3. SQL/Oracle                                                      
  4. Python and other scripting languages

• Communication skills, both written and oral
• Ability to collaborate / Teamwork 
• Proactivity

#LI-Hybrid 

Why joining BNP Paribas? 

Leading player in banking and financial services in Europe, BNP Paribas operates in 64 countries and has nearly 178,000 employees, including more than 144,000 in Europe 

The Group holds key positions in several areas of banking and financial services that are structured around three operating divisions: 

In Portugal since 1985, BNP Paribas today has more than 9.220 employees, distributed across the Group's 10 business entities established in the country. Its presence also extends to 11 centres of expertise providing value-added services to various countries where the BNP Paribas Group also operates.

BNP Paribas ´ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility – Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:

To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices. 

Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life. 

To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.